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All reviewscampbell folk schoolpancake machineroom was cleanpet roommotorcycle tripgreat place to staycontinental breakfastthe ground floorbreakfast areano elevatordefinitely stay here againthe dragoncasino tripchecking outstaff was very friendly and helpfulvery nice hotelnice stay
We arrived early in the day for check in. The hotel management made special arrangements to provide us with an early room. Special kudos to the night desk clerk on March 18th, 2018 who provided me help with an electronic device that was not cooperating...More
Response from Aurelia S, General Manager at Best Western Of MurphyResponded 2 days ago
Thank you so much for taking time to write such a nice review. It is great to hear that we are succeeding in our efforts to provide great service.
We stay here because the Casino does not allow pets. The est Western always welcomes us and our fur kids here in Murphy!!!! We sure appreciate that! It's close to home and the front desk folks are always friendly and welcoming, they even know us...More
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Thank Sandy V
Response from Aurelia S, General Manager at Best Western Of MurphyResponded 12 December 2017
Thank you for your review. We appreciate your kind words that let us know we are doing our job.
See you next time!
We travel to Nantahala and Bryson City a lot. Before they built the new casino, there wasn't much here and the only reason we use to stop in Murphy on our way up was because it had the only Walmart around for miles. We decided...More
Response from Aurelia S, General Manager at Best Western Of MurphyResponded 3 weeks ago
We appreciate all the nice things you have said about us. We do try very hard to clean all of our rooms the way we would want to have them if we checked into one. I do listen to feedback and will take into consideration...More
We were pleasantly surprised to find our hotel rooms (we had adjoining rooms) clean, cozy and comfortable. Courtney at the front desk was very efficient and helpful. We didn't have breakfast so I can't rate that. It was one mile to the casino but a...More
Thank Jen L
Response from Aurelia S, General Manager at Best Western Of MurphyResponded 4 weeks ago
Thank you for your review of the Best Western of Murphy. We will be looking into the a/c unit and mini fridge. We appreciate the opportunity to serve you and look forward to your next visit.
I recently stayed at Best Western Murphy NC for 4 nights. On the 3rd night of my stay, I hardly slept due to the loud voices, arguing, and profanity of the guests in the room next to mine. When I reported this early the next...More
Response from Aurelia S, General Manager at Best Western Of MurphyResponded 5 weeks ago
As I explained to you earlier, we could have handled the situation at the time if we had been informed about it. By 7 the next morning the disturbance was over and could not be stopped. We did give you a substantial discount...More