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It's July, 2017. My husband and I started our vacation with a stop in New Bern at the DoubleTree. We used our Hilton Honors points and upgraded for a riverfront room. We arrived early and it was hot. We couldn't wait to get to the...More
I travel to New Bern often, and have mainly been staying here the last few times. The hotel is perfectly situated in the heart of town, minutes walk from any downtown restaurant or bar, and right on the waterfront. Staff are very friendly, and rooms...More
Response from Aly W, Front Office Supervisor at DoubleTree by Hilton Hotel New Bern RiverfrontResponded 1 week ago
Thank you for sharing your experience at the DoubleTree by Hilton New Bern – Riverfront. I’m happy to hear that our friendly staff and our large rooms made your stay more comfortable along with our great location. We apologize for the elevator being...More
The view and the outdoor restaurant is great and the service is great. The hotel is need of TLC. The bathrooms and showers are old and don't drain well. The front desk staff is Great. The air conditioning is not turned on in the hallways...More
I only gave this hotel 1 star because 0 stars was not an option. We made our reservation months in advance, booking a 1 bedroom suite. Days before checking in our reservation was lost and the hotel was unable to assist in fixing the error....More
Decent (many are excellent) staff. Horrible management. Roaches, frogs, dirty carpet, run down, ancient elevators, pool is closed, moved rooms three times... need I say more? Dont waste your money- town is great but this place sucks.
Review collected in partnership with DoubleTree by Hilton
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US$110 - US$177 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Business Hotel in New Bern
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from Birdlady1956 | Reviewed this property |
Yes. We had a microwave in our room in addition to a fridge and a coffee maker. We stayed in a riverfront corner suite which is larger than the standard rooms and included free, made to order breakfast. Extremely nice... More
Yes. We had a microwave in our room in addition to a fridge and a coffee maker. We stayed in a riverfront corner suite which is larger than the standard rooms and included free, made to order breakfast. Extremely nice accommodations. Would highly recommend staying there.
It appeared that all of the rooms had Juliette balconies. The glass doors were sliding doors, not French doors. The balcony was wide enough to stand on, but not large enough to place a chair. The room we stayed in did not... More
It appeared that all of the rooms had Juliette balconies. The glass doors were sliding doors, not French doors. The balcony was wide enough to stand on, but not large enough to place a chair. The room we stayed in did not have a Whirlpool tub, so I believe that is something you would need to request.