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Four Points by Sheraton Charlotte - Pineville

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1 room 2 adults 0 children
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Four Points by Sheraton Charlotte - Pineville
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214 Reviews from our TripAdvisor Community

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Showing 214: English reviews
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Michigan
Reviewed 4 weeks ago

Room was great. All the staff from check in with Kieran and Alisa at the bar for dinner thru breakfast and check out everyone was so friendly. There was construction being done, but again the warmth inside made it bearable. The only problem I had is I love the Sheraton sweet sleeper beds but the one in the room I...

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Helpful?
Thank 700jan
Greensboro, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

THANK YOU!!! Just wanted Norma and the Housekeeping team to know that we appreciated the outstanding cleaning job ... our room was immaculate! Kiran, Zoey and Bob and Oseris (Front Desk), you are a fantastic team and made our week-long stay very enjoyable and worry free! You always greeted us with friendly smiles and genuine, caring attitudes; and you were...

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2Thank Cheryl S
About Hotel's Favourite Review
Guest_Ser_Manager, Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi and truly thank you for your wonderful words about the Four Points. We are so pleased to hear that the staff and hotel itself where up to your standards. We love to hear feedback and look forward to sharing it with our staff. Cheryl we would love to have you back again and have another great experience with you!...

Westfield, Indiana
Reviewed 23 March 2017 via mobile

Stayed here for 1 night and was welcomed by the staff and received a complimentary snack with my status. They have a restaurant and bar that is open for dinner along with a modest buffet brunch in the morning. There aren't many non-chain dining options nearby but drive minutes and you're surrounded by options. I did have a room near...

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Thank 02Hoosier
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Good afternoon 02Hoosier, On behalf of the staff here we would truly like to thank you for your kind words about our staff and hotel. We are glad you enjoyed the welcome box and Spinners, our restaurant. When you come back to the hotel if you would like a different room, maybe a little father back from the elevator, we...

Knoxville, Tennessee
Reviewed 6 March 2017 via mobile

At check in I was greeted by Kiran, a delightful front desk associate who checked me into my room with a smile and a wonderful personality! He certainly started this trip off well. I enjoyed some time at Spinners (the hotel bar & grill) on Friday evening and was welcomed by Judith. A true bright spot at this hotel! She...

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Thank Stephanie W
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi and truly thank you for your wonderful words about the Four Points. We are so pleased to hear that the staff and hotel itself where up to your standards. We love to hear feedback and look forward to sharing it with our staff. We welcome you back anytime and of course with arms wide opened. Stephanie we would love...

Atlanta, Georgia
Reviewed 1 March 2017

My cousins recently had a baby shower in one of the conference rooms at the hotel and I must say I was impressed. I have stayed at Four Seasons hotels before however the staff was definitely not as accommodating as this location in Pineville. Very clean and everything was on point!

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Thank stagolden
Guest_Ser_Manager, Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Thank you for your kind words about our staff and property. We are glad you enjoyed your stay and the amazing baby shower you all had in our meeting room. With the new addition coming soon we hope you keep us in mind the next time you are in the area. Again thank you for your review and time spent...

Reviewed 28 February 2017 via mobile

My first stay at this Four Points Sheraton located right next to Carolina Place shopping mall and close to some terrific restaurants. I need to spread out when I stay at a hotel so this king suite was ideal for me. Newly remodeled (almost completed), I found my room to be comfortable and ample. King size comfy bed with a...

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1Thank katielyne926
Guest_Ser_Manager, Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Everyone here at the Four Points would like to thank you for your positive review. It brings joy to us knowing that you enjoyed everything about your stay. We would love for this hotel to be "your hotel"! I also seen that you love the space that the King Suite offers! Our staff takes pride in knowing that our guest...

Knightdale, North Carolina
Reviewed 30 January 2017

We stayed this past weekend for a soccer tournament. Housekeeping was lovely, the front desk had a sense of humor about the many, many lost keys for our room alone. There is a nice, small, bar and restaurant in the lobby that was a great space for team meetings, breakfast, and grabbing a beer while players went to the room...

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1Thank ShardyCruz
Missoula, Montana
Reviewed 17 January 2017

This place was a complete disaster from the moment I booked it. First, I was steered into this place by a Sheraton sales rep (my fault) and it's 25 minutes from downtown. Not convenient for my purposes. Upon arrival, there was no internet and wasn't for nearly 18 hours after my arrival; there is no closet in the room so...

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Thank aklena417
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

On behalf of the Four Points by Sheraton Pineville we would like to thank you for taking the time to give your honest feedback of your stay. We take pride in the cleanliness of our facility and we will continue to increase awareness of such issues in order to provide the best service for our guest. We were unhappy to...

Upper Darby, Pennsylvania
Reviewed 16 January 2017 via mobile

My daughter and I stayed here on a long weekend visit with family. The room was a spacious and comfortable room and was handicap accessible (which we didn't need, so I can't speak to the quality of the accessibility). The two queen beds were comfortable, the closet and drawers held all of our belongings, and the bathroom was roomy and...

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Helpful?
Thank Nicole W
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

We kindly thank you for your positive review on our hotel. Our staff members are very pleased to help in anyway possible. We like to make sure you as our guest have the things you need as soon as you need them. We are very happy to know that your stay was enjoyable and that we did all we could...

Reviewed 16 January 2017 via mobile

There is nothing much to add besides that at the reception they never bothered to apologize, on another note: breakfast at Motel6 it's much better, here you will find industrialized produced omelets, dried bagels, and something's that looks like fried bacon and burgers but I seriously doubt the meat percentage in it.

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Thank Amir25100
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

On behalf of the Four Points by Sheraton Pineville we would like to thank you for taking the time to give your honest feedback of your stay. We take great pride in the cleanliness of our facility and we will continue to increase awareness of such issues in order to provide the best service for our guest. We were unhappy...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points Charlotte-Pineville hotel is located in the heart of South Charlotte, we're convenient to the area's stunning array of endless restaurants, shopping choices, and business facilities. ... more   less 

Additional Information about Four Points by Sheraton Charlotte - Pineville

Address: 9705 Leitner Dr, Pineville, NC 28134-6565
Region: United States > North Carolina > Pineville
Price Range: RM405 - RM801 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte - Pineville 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
4 Points By Sheraton Charlotte - Pineville
Best Western Pineville
Pineville Best Western
Hotel Style:
#2 Romantic Hotel in Pineville
#2 Family Hotel in Pineville
#2 Business Hotel in Pineville
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charlotte - Pineville staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Charlotte - Pineville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The construction will only last a little while and then I'm sure any room is good. There was no noise after 5:30 p.m.”
700jan, 24 Mar 2017 | Read review
“Rooms on the 5th floor are quieter”
G8150OJcheryls, 14 Feb 2017 | Read review
“Small building so only about 20 rooms a floor. With only 5 floors.”
ShardyCruz, 29 Jan 2017 | Read review
“We had a room right over the lobby and never heard a thing so I am guessing any room is fine.”
B267AJchristineh, 27 Dec 2016 | Read review
“Check to see if the heat works in the room.”
davonbeason, 12 Nov 2016 | Read review
5 of 5