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Four Points by Sheraton Charlotte - Pineville

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Traveller (18)
Room & Suite (10)
Dining (6)
Overview
  • Excellent56%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(40 reviews)
“on tap”(4 reviews)
“room service”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Charlotte - Pineville
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Charlotte - Pineville
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (263)
There are newer reviews for Four Points by Sheraton Charlotte - Pineville
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Traveller rating
142
75
22
11
13
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LanguageEnglish
142
75
22
11
13
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All reviewsfront deskon taproom servicespg goldhotel barbusiness tripbreakfast buffet isstay there againspacious roomnice areathe staff was friendly and helpfulvery nice hotelbooked this hoteltwo queen bedsconvenient locationmini fridgeeggs
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21 - 25 of 263 reviews
Reviewed 20 November 2017

The hotel is recently renovated so is in condition and the front desk staff was very friendly. We enjoyed our stay up until the time we realized, after checking out, that we left a pair of Bose headphones in the room. I immediately called the...More

Thank Masshokie
Response from Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - PinevilleResponded 22 November 2017

Masshokie, We are deeply sorry about the headphones that were left behind and have not been found yet. We do appreciate you being a Starwood Vacation owner and understand how important it is to get your things back in a timely fashion if found at...More

Reviewed 20 November 2017 via mobile

My husband and I booked this place through Priceline for a very affordable price. This is a very nice hotel and the staff is extremely friendly! The room was a king with a couch and very clean! Breakfast is served in the morning for $5...More

Thank Rachel W
Response from Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - PinevilleResponded 22 November 2017

Rachel W, We are beyond excited that you enjoyed your stay here at the Four Points by Sheraton Charlotte-Pineville. When booking your next stay with us be sure to look at any specials or rates including the breakfast. You may be able to find a...More

Reviewed 26 October 2017

I was a frequent stayer at the hotel. The staff was great, but management and bookkeeping is horrible. Since September they have double charged my credit card, refuse to call back, and for some reason the manager is never there. For instance I stayed a...More

Thank j7699
Response from Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - PinevilleResponded 22 November 2017

J7699, We are sorry to hear about the over charges and then not being able to get in touch with management. We have seen that you in fact are a frequent stayer and we appreciate your and your companies business. If there is anything we...More

Reviewed 24 October 2017 via mobile

I booked this hotel with points as a stopover from Orlando. This is a renovated property and has been done well. Clean and well appointed with a helpful and friendly desk staff. The breakfast set up is a little weird. We got a voucher for...More

Thank mathmus1
Response from Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - PinevilleResponded 22 November 2017

Mathmus1, Thank you for taking the time out and replying to our survey. We are thrilled you enjoyed our property and the staff! We appreciate the imput of the breakfast vouchers and we will look into making them more understandable going forward. We look forward...More

Reviewed 3 October 2017 via mobile

This hotel was fantastic! Was here during the PGA golf tour so hotel rooms where filling up fast. So I have to admit this wasn’t my first pick but boy they will be now for future trips to Charlotte! This hotel feels like it’s super...More

Thank Tamra V
Response from Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - PinevilleResponded 16 October 2017

Tamra V, You are welcomed here at the Four Points any time either with the PGA tour or even for your own get away trip. We take pride in our staff and hotel and they will be pleased by the great review that was left...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$101 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Pineville
#2 Romantic Hotel in Pineville
#2 Family Hotel in Pineville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Pineville
#2 Romantic Hotel in Pineville
#2 Family Hotel in Pineville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (10)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Chrissysnow14
7 September 2016|
Answer
Response from Guest_Ser_Manager | Property representative |
Hello! All of our rooms have sofas. We have some that the sofa pull out. Breakfast is not included. If you have any further questions please do not hesitate. We look forward to your stay with us.
0
Votes
Traveling_Family92
16 July 2015|
Answer
Response from Guest_Ser_Manager | Property representative |
Hi, Thank you for considering to stay with us during your travels. To answer your question none of our queen rooms are equipped with a pull out sofa bed. Only some of our King rooms with come with a pull out sofa bed. I hope... More
0
Votes
Room Tips
"Away from lifts"
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"Go somewhere else!"
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"all rooms are good"
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"I would say all the rooms are very nice and roomy"
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