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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Booking.comUS$115*
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#15 of 84 Hotels in Raleigh
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$115*
US$115*
US$115*
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,106 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,097: English reviews
moyock, United States
Reviewed 1 week ago

The balcony door to my room was broken. I called the front desk and they moved us to a new room immediately. Come do find out, the balcony door to our new room was broken as well. I wasn't about to make a stink about it though and didn't feel like wasting any more time. There is no fridge or...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lorettas723
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear lorettas723, thank you for taking the time to leave a review. We are sorry for the maintenance issues you described, and we and will address them right away. We apologize for the inconvenience, and we do hope you will visit us again in the future. Bill Winn General Manager

Columbus, GA, United States
Reviewed 1 week ago

The breakfast (and the staff) was good. This was a comfortable Doubletree, as usual. I'm wasn't placed on the Hilton Honors floor, but I think having a room on the 2nd floor was actually better. My experience was pleasant overall. The only complaint was the seasoning of one of my room service orders. :) (needed a little more salt lol)

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lagaylam2016
00gc, Front Office Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for being loyal towards our brand and for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University. It’s a pleasure knowing you had an overall enjoyable experience and that you were pleased with our breakfast offerings and service. Having said that, we are sorry for not meeting all of your expectations. We appreciate your feedback and hope the positive...

Greensboro, United States
Reviewed 1 week ago

Lovely views, well kept rooms and balconies. Have stayed here several times in the past and will do so again. Easy to walk to campus and several restaurants in the area. Free parking and excellent service.

Review collected in partnership with DoubleTree by Hilton
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Thank paulasT9669AL
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you so much for your loyalty towards DoubleTree by Hilton Raleigh-Brownstone-University. We are delighted to know our convenient location and outstanding hospitality exceeded your expectations for yet another spectacular stay. We greatly appreciate you choosing us once again and look forward to welcoming you back in the future. Bill Winn General Manager

Connecticut
Reviewed 2 weeks ago

The hotel was within walking distance to NC State, which was important to us since we were there for a college visit. The ENTIRE staff is extremely friendly and professional. The room was spotless. The school, shopping, and restaurants are all within walking distance. Parking is FREE! There is no refrigerator in the room, but it wasn't an issue for...

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Helpful?
Thank lver2016
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for being our guest at DoubleTree by Hilton Raleigh-Brownstone-University. We are delighted to know our location close to various attractions of the city worked well for your needs and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! We...

Chicago, Illinois
Reviewed 2 weeks ago

This hotel has some of the best individuals on staff, in the entire Triangle Region. Bryant, who typically works nights, is tremendous! His level of care, attention to detail and diligence is peerless. We've decided to return to this hotel next month wholly due to his efforts. Thanks for the amazing stay!

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Helpful?
Thank T7562YHmike
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

It was our pleasure accommodating you at DoubleTree by Hilton Raleigh-Brownstone-University. We appreciate your kind review acknowledging the excellent service you received from Bryant. Your comments will allow me to thank him personally. We love it when guests enjoy our service so much they choose to stay with us again. Thanks for your awesome feedback, and we can't wait to...

Jacksonville
Reviewed 2 weeks ago

Great Service, easy location to everything in Raleigh. Helped accomodate us with a few things needed with no problems. I would definitely stay her again. The Hilton Honors program is great. We loved our cookie and warm greeting! Rooms were clean, got a little warm at night but adjusted the air till we got it right.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kalbert101
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

We love our loyalty program members. Thanks for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University, and the traditional DoubleTree cookie is our way of saying thank you for being our guest. It's great to know you liked our convenient location and service. We appreciate your loyalty and look forward to serving you many more times in the future. Bill...

Chattanooga, United States
Reviewed 3 weeks ago

Pretty shabby outside. Rooms have been remodeled recently it appears. Vanity in bathroom is TINY. There is no restaurant service in the evening in the restaurant area. You have to eat in the bar area so it is pretty loud. Food is not that great. Breakfast was good however.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank martinai298
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear martinai298, Thank you for your recent visit to our hotel. We are truly sorry for problems you encountered in your room and in the restaurant. Normally our guests have great things to say about their experience here, and while I am confident these are isolated issues, we will make every effort to improve our performance. We appreciate your feedback...

Nashville, Tennessee
Reviewed 3 weeks ago

Omar at the front desk was exceptional. He greeted my co-workers with a friendly smile (and spoiled us with cookies) every time we passed the front desk. The whole front desk crew were accommodating with our every need, including calling my direct cell when a few business packages had been delivered for me. I would recommend this hotel for those...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hilary V
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Hilary, thank you for sharing your wonderful experience at DoubleTree by Hilton Raleigh-Brownstone-University. We are delighted to know you thoroughly enjoyed your time with us and that the exceptional service by our staff, especially by Omar made it even more memorable. We greatly appreciate your recommendation and look forward to welcoming you and your team back in the future. Bill...

Evansville, Indiana
Reviewed 3 weeks ago

Not a great hotel. Location is okay, but quality is terrible. Rooms were very out dated and extremely dirty. Hotel staff were also not helpful, and not friendly either. I was very disappointed for a doubletree.

Review collected in partnership with DoubleTree by Hilton
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Thank christopherhU6286AU
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear christopherhU6286AU, In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Our goal is to welcome every guest to a clean, comfortable, well-maintained room, combined with excellent service. We clearly fell short in this instance and hope you will accept our apologies. Our associates have been made aware of your feedback,...

Goldsboro, North Carolina
Reviewed 4 weeks ago

This was a couple trip and the room was pretty ok... I think I expected more from Double Tree but it was not a bad experience. I would stay here again if I come back to that area. It was located by a lot of different restaurants...

Review collected in partnership with DoubleTree by Hilton
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Thank 931reneeg
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for reviewing your stay at DoubleTree by Hilton Raleigh-Brownstone-University. We are pleased to learn you had a pleasant experience and were impressed with our convenient location. Thanks again for being our guest, and we look forward to welcoming you both back in the future. Bill Winn General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: RM499 - RM1,234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Hotels.com, Orbitz, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Raleigh - Brownstone - University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 804 which was on the top floor with a view of the bell tower.”
lver2016, 12 Apr 2017 | Read review
“Upper floor are for Hilton Honors Members”
513peterj, 12 Mar 2017 | Read review
“Away from the elevators is real quiet!”
bills429, 1 Mar 2017 | Read review
“Check in early and book directly through Hilton”
Saint2017, 28 Feb 2017 | Read review
“Go somewhere else”
O2049IPbobh, 24 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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