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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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Room & Suite (91)
Dining (17)
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Overview
  • Excellent50%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(63 reviews)
“cameron village”(39 reviews)
“front desk”(152 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,295)
There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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All reviewsdouble treecameron villagefront deskhillsborough streetwarm cookiesbanquet staffnorth carolina state universitybusiness meetingthe staff was greatthe entire staffconvenient locationgreat customer serviceymcamariezulemacampusanthony
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61 - 65 of 1,280 reviews
Reviewed 24 October 2017

Hotel Staff was very accommodating. Food was delicious. The meeting space was decorated beautifully which made for a very nice setting and environment. Convenient location. Rooms were comfortable. The bathrooms were small. The front desk staff was very helpful and answered my questions.More

Review collected in partnership with DoubleTree by Hilton
Thank Mary D
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 25 October 2017

Mary, it was a pleasure having you as our guest at DoubleTree by Hilton Raleigh-Brownstone-University. We believe a well-equipped room along with the amazing service and facilities sets the tone for a pleasant visit, and we are glad to know this was your experience. We...More

Reviewed 22 October 2017

This hotel runs on a "two pipe" system which serves the entire building. Unless the entire hotel is switched to "heat" there is no heat in the individual rooms. I stayed during the first cold snap of Fall and my room was at 64 degrees....More

Thank Mark M
Response from 00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 24 October 2017

Dear Mark M, We want to thank you for staying at our hotel and taking the time to post a review. On behalf of our entire staff, we apologize for the problems with your room and for failing to meet your expectations. We hope you...More

Reviewed 21 October 2017

My room was located in the basement and was directly across from the laundry room and staff break room. I couldn’t sleep because it was so loud in the hallways and directly in front of my door. To make things worse my room was freezing...More

Review collected in partnership with DoubleTree by Hilton
Thank 160janineb
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 22 October 2017

Thank you for being our guest and for reviewing your experience, 160janineb. We're sorry your stay was unpleasant. Your comfort is very important to us, and when notified of an issue, we take the necessary steps to ensure you have a relaxing and peaceful stay...More

Reviewed 21 October 2017

Most of my concerns were already stated. I really do not need to say anymore. If this is not corrected the hotel should be closed as it is a dis-service to the traveling guests that seek good and clean accommodations during their travels, especially international...More

Review collected in partnership with DoubleTree by Hilton
Thank joanmA77NF
Response from 00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 24 October 2017

Dear joanmA77NF, In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. We sincerely apologize for falling short of your expectations during your stay with us. We appreciate your feedback, and we hope to have an opportunity...More

Reviewed 20 October 2017

This review is from the perspective of a 75+ night a year business traveler with Hilton Dimond Elite status, Might be different if traveling with a family. This is my go-to hotel in Raleigh - I've stayed here once every couple of weeks for the...More

Thank RL3_12
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 21 October 2017

Thank you for being a loyal member of our brand. We are thrilled to know you were satisfied with all the aspects of our hotel and that you stay with us was a perfect one. It was such a pleasure serving you at DoubleTree by...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$144 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (91)
Dining (17)
Amenities (15)
Business Centre & Event Rooms (11)
Questions & Answers
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Sue B
15 September 2017|
AnswerShow all 5 answers
Response from Michelle L | Reviewed this property |
I would not know the answer to this question. It was just my husband and I and we only ate breakfast onsite.
1
Vote
coflyer
27 March 2017|
AnswerShow all 6 answers
Response from Heather A | Reviewed this property |
No, in that your control over temp is EXTREMELY limited and IF the outside temp is a certain degree that will dictate whether you get heat or A.C. (according to the front desk 12/2027) so you're room really can't be... More
0
Votes
rosemaryhickman
3 May 2016|
AnswerShow all 2 answers
Response from skyking1956 | Reviewed this property |
No, this is an older hotel and they do not have suites. They also have an antiquated heating and air conditioning system that caused us a lot of discomfort.
0
Votes
Room Tips
"Hilton Honors floors are nicer"
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"Rooms above ground level have balconies."
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"Do NOT accept a room on the ground floor!"
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"Corner rooms are larger"
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