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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#15 of 84 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,080 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,073: English reviews
Beaufort, South Carolina
Reviewed 21 December 2016

Facility is poor and staff to fix things unresponsive. Poor HVAC system with no control over temp or airflow. Breakfast is excellent. Rooms are clean. Requested repair of shower handle and it was never addressed. Would not recommend this facility.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 830dougf
ManagerX1, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for being our guest and for your feedback. I am pleased that you enjoyed our clean accommodations and fantastic breakfast service while you were here. However, I am sorry for the lack of attention and priority our staff gave to your few requests. Our Staff is trained to handle all guest requests fast and efficiently followed with friendly...

Reviewed 20 December 2016

Ok... So I am a little late with this review... Better late than never...I cannot thank the event staff at the DoubleTree Hilton - Brownstone. We had over 700 students & guest at the spring 2016 graduation. Were we concerned? Certainly! Did I worry? Of course not! It was all hands on deck this day and the staff did not...

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Helpful?
Thank Fred J
ManagerX1, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear Fred, It was our pleasure hosting your graduation at DoubleTree by Raleigh-Brownstone-University, and we thank you for sharing that it was perfect in every way! We pride ourselves on great service and attention to detail. I am so happy the event went smoothly. We appreciate your kind remarks and hope we have the opportunity of serving you again. Congrats...

Reviewed 19 December 2016

Stayed here for a business meeting. Though the meeting space was dated, it served our needs. Great location. The biggest plus was the attentive, caring, staff who made you feel as if they truly wanted your business. All of our requests, including last minute requests, were handled professionally and with a genuine smile. Derek, Natasha and Galo (with the A/V...

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Helpful?
Thank Darleene H
ManagerX1, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

It was our pleasure having you as our guest and thanks for your fantastic comments about our staff. It is important to us that all of our guests to have a great experience, and our team will be pleased to know they had a role in making your visit a memorable one. I am also excited to let you know...

Idaho Falls
Reviewed 17 December 2016

Very nice hotel with superior staff. I felt very comfortable and pampered. The hotel was easy walking distance to the NCSU campus as well as a number of off-campus eating establishments. I've stayed here before and would do so again!

Review collected in partnership with DoubleTree by Hilton
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Thank drnuke
Tallahassee, United States
Reviewed 16 December 2016

Very nice lobby and bar, staff is helpful but didn't go above and beyond, rooms are good but could've been much better. Breakfast was not complimentary and was not particularly good. No fridge in my hotel room; which made my trip much less enjoyable due to having to continually add ice and drain water from my cooler.

Review collected in partnership with DoubleTree by Hilton
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Thank Michael V
Katy, United States
Reviewed 16 December 2016

Quiet location and exceptional staff. I never had to venture out in the cold for dinner because the restaurant offerings were great! The service I received from check-in to check out was excellent. Will definitely return to this hotel if work brings me back to the area.

Review collected in partnership with DoubleTree by Hilton
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Thank Alexia T
Dallas, Texas
Reviewed 16 December 2016

Stayed here for some sales meetings in the area. Logically, this is a great hotel. was able to walk to most of my meetings and ample coffee shops and restaurants in walking distance. Did not have to rent a car. At check in, the host was very friendly and speedy. The room itself is a bit outdated, but serviceable. I...

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Thank Wookie
Charlotte, United States
Reviewed 15 December 2016

Location was okay but staff was not helpful and not responsive to questions. The room cost more than the hotel was worth. I have stayed at far less expensive places which were much nicer. Overall, i would not stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank margaretsB4919KV
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear margaretsB4919KV Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again...

Atlanta, Georgia
Reviewed 15 December 2016

Super friendly and clean rooms...but don't expect to have control of your A/C. They turn it off during cold months. The room was hot. When you turned on the fan for noise, hot air blew out. I'm hot natured and it was very uncomfortable.

Review collected in partnership with DoubleTree by Hilton
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Thank AtlantaGuest79
Orefield, Pennsylvania
Reviewed 12 December 2016

A nice hotel, but not the typical DoubleTree with has suites. Lobby is very nice and room was clean and beds were comfortable. However, do NOT stay on the 1st or 2nd floor! Weddings with rowdy guests were extremely loud until late in the evening. Couldn't provide a corkscrew. The cookie almost made up for it.

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Thank Ann G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: RM501 - RM1,125 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Upper floor are for Hilton Honors Members”
 of 5 bubbles 513peterj, 12 Mar 2017 | Read review
“Away from the elevators is real quiet!”
 of 5 bubbles bills429, 1 Mar 2017 | Read review
“Check in early and book directly through Hilton”
 of 5 bubbles Saint2017, 28 Feb 2017 | Read review
“Go somewhere else”
 of 5 bubbles O2049IPbobh, 24 Jan 2017 | Read review
“We were in room 517 and we had no issues and the Hotel was FULL”
 of 5 bubbles 69albert2014, 16 Jan 2017 | Read review
5 of 5