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BEST WESTERN Raleigh North-Downtown

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388 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Raleigh North-Downtown
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Showing 380: English reviews
Charlotte, United States
Reviewed 25 February 2016

Good hotel for the price! Stayed her for the state basketball tournament. Beds were comfortable. Breakfast was okay. Only complaint was the noisy heater/ac unit in the room. Hotel was quiet and the staff were friendly. Good customer service!

Review collected in partnership with Best Western
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Helpful?
Thank Sharisse S
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Thank you for your time in leaving your feedback. I will be sure to have my maintenance staff look at the a/c units. I will also be happy to share with staff about their Great Customer Service we provide. We look forward to seeing you back during your next tournament, General Manager

Mint Hill, North Carolina
Reviewed 25 February 2016

This property's location close to the Raleigh Loop is one of its best features. Internet is also fast & reliable. I appreciated Luke, who opened an extra check-in counter when he saw me waiting in line. The breakfast coffee was excellent.

Review collected in partnership with Best Western
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Helpful?
Thank John M
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

I want to personally thank you for taking time to complete a Trip Advisor, I really appreciate it. Luke is great and I will be sure to share your comment with him. Please don't hesitate the next time your passing through Raleigh to stop and stay with us again Thank you, General Manager

raleigh, United States
Reviewed 21 February 2016

Hotel had Nice rooms, friendly staff,comfortable bed, decent area, i enjoyed my overall stay and experience, i would recommend to family and friends, parking lot is a little tight when it comes to park, cars are very tight

Review collected in partnership with Best Western
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Helpful?
Thank Holly A
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Thank you for your feedback about our hotel and staff. I will be sure to share your post with the entire staff. I do hope next time you are in the area you will stay with us again. Thank you, General Manager

Reviewed 18 February 2016

This property is really two buildings. The main one you see in the photos is what you would expect in the way of lobby, services, etc. HOWEVER, they have a second building completely separate from the main property that they referred to as "the suites". Ha. Not exactly. Just normal rooms (at least what we stayed in). Room was fine,...

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Helpful?
Thank jkcrupper
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Thank you for your feedback about the Best Western Raleigh. I do apologize you were put in our separate building, I understand it can be frustrating to get over to breakfast in the cold. Next time you stay with us please feel free to contact me directly so I can place you in one of the other 2 buildings. We...

Waterbury, United States
Reviewed 17 February 2016

Staff very accomodating after flight was postponed. Breakfast had very good variety and was tasty. Housekeeping service fullfilled requests for extra items without reservation or attitude. The location was very convenient to other stores and restaraunts.

Review collected in partnership with Best Western
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1Thank David B
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

I want to personally thank you for taking time to complete a Trip Advisor, I really appreciate it. The staff here at Best Western Raleigh we pride ourselves on giving great hospitality service. Please don't hesitate the next time your passing through Raleigh to stop and stay with us again Thank you, General Manager

Lanham, United States
Reviewed 17 February 2016

I stayed at this location twice for 2 days each time. The first visit was pleasant and I enjoyed the stay and the room. The second time was not pleasant. The housekeeper cleaned the room but didn't leave towels and we saw a roach.

Review collected in partnership with Best Western
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Helpful?
Thank Cheryl T
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Thank you for sharing your experience with us. I truly apologize for not meeting your expectations the second time you came back I will be sure share to share with the entire staff. We truly look forward to your next visit to Raleigh Thank you General Manager

Stamford, Connecticut
Reviewed 14 February 2016

The hallway of the hotel smelled a little but the room is very clean. The staff including front desk, cleaning crew, and kitchen staff were all very polite and friendly.The front desk person was nice to replenish toiletry items and bath towels. The hot breakfast was yummy (eggs, sausages, bacon, potato, pancakes..) I also appreciated the fast internet, it was...

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Helpful?
1Thank FattyS
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Thank you for taking the time to leave your feedback on Trip Advisor, I do apologize about the smell of the hallways and will look into it. I am happy to hear every-thing else was great and we look forward to your next stay with us. Thank you, General Manager

Johnston, United States
Reviewed 14 February 2016

I've stayed here four times over the past three months. Each time the staff is courteous and goes out of their way to be helpful. The rooms are basic but if you're looking for a comfortable bed/pillows in a clean room with a hot shower, then this is everything you will need.

Review collected in partnership with Best Western
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Helpful?
1Thank Colleen N
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

We love to see our returning guests. You are just like family each time you return. Thank you for taking the time to leave your comment on Trip Advisor and we look forward to your next stay with us. See you next time, Sincerely, General Manager

portland, or, United States
Reviewed 8 February 2016

this was a great place for me to stay while i was in town for events that were in the downtown area--everything was an easy 8-10 minute drive. the room was nice and roomy and had everything i needed, plus it was a great value. the staff was very helpful and got me in and out in record time. i...

Review collected in partnership with Best Western
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Helpful?
1Thank Kristine A
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Thank the for sharing your experience about your stay here at the Best Western. I will make sure I share your comments with the entire staff. We look forward to seeing you when you are in the area next time. Sincerely, General Manager

wilmington, United States
Reviewed 6 February 2016

Good because of staff and breakfast was good Heating unit was TERRIBLE and no shower curtain and did not have time to wait for one so no shower Average but a little high on prie for condition of place

Review collected in partnership with Best Western
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Helpful?
1Thank Cheryl L
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Thank you for taking the time to commend our staff and share your experiences while being our guest. It's gracious reviews like yours that motivate our staff to go above and beyond everyday. We sure do hope you'll be our guest again in the future. Sincerely, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Raleigh North-Downtown

Address: 2715 Capital Boulevard, Raleigh, NC 27604
Region: United States > North Carolina > Raleigh
Price Range: RM308 - RM442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Raleigh North-Downtown 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Best Western Raleigh North Hotel Raleigh
Raleigh Best Western
Hotel Style:
#4 Best Value Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Raleigh North-Downtown staff and other travellers.
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Questions? Get answers from BEST WESTERN Raleigh North-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to mention if you are an AARP or AAA member for an additional deduction.”
 of 5 bubbles WillSherwood, 9 Nov 2016 | Read review
“We were in 306, which was the top floor, corner room. It was fine.”
 of 5 bubbles OneAndOnlyMe, 24 Jul 2016 | Read review
“inexpensive stay”
 of 5 bubbles 336charissab, 11 Jul 2016 | Read review
“I was in a "suite", a detached trailer like building across the parking lot from the main hotel. Main building may have felt safer.”
 of 5 bubbles alisond194, 6 Mar 2016 | Read review
“Don't let them put you in the out building (excuse me, Suites).”
 of 5 bubbles jkcrupper, 18 Feb 2016 | Read review
5 of 5