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I stayed here one night for a seminar that was held at the Holiday Inn Crabtree Valley and was very pleased with the stay. The rooms were large and bed was comfortable. Hotel staff was really friendly and checking in was quick. Did not incounter...More
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 2 days ago
We appreciate your kind words and feedback from your recent stay with us. We're delighted you enjoyed your stay from our convenient location to the comfort of our guest rooms, and our southern hospitality.
We look forward to seeing you again for future travel to...More
The hotel is nice and clean. The service was very good also. The restaurant could use a cook. The shepherds pie was greasy and over cooked. The onion rings were greasy and cold. I tried a chicken wing from another persons plate and it was...More
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 16 February 2018
Thank you for taking the time to provide us with your feedback and for your kind words. We're glad you found our hotel to be comfortable and enjoyed our southern hospitality. Please let me take a moment to apologize that the quality of your food...More
I travel to Raleigh often and picked this hotel in April bc the rate was the cheapest. I won’t stay there again as it was very average. I find the location challenging vs. other hotels in the Crabtree area. The staff was very friendly. The...More
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 6 days ago
Thank you for choosing to stay with us and providing us with your feedback. We're a bit disappointed to hear that you found your stay average as we strive to exceed the expectation of our guests. We are glad that you found our team to...More
My wife and I stayed in Raleigh for 1 night to explore downtown and not have to drive an hour back home. This Holiday Inn couldn't have been more perfect. The hotel has recently been updated. everything was fresh and clean. Nice bedding, the bathroom...More
Thank Hans B
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 1 week ago
We appreciate you taking the time to review our hotel and we thank you for your stellar feedback! What a fun weekend trip- we're delighted you were able to enjoy all that downtown Raleigh has to offer. We are so glad you were impressed by...More
It was a comfortable stay, with no noise complaints. Nothing spectacular, but it met all our needs. I'd definitely stay there again. Never made it to breakfast or the restaurant downstairs, but other guests spoke highly of it.More
Thank PATRICE J
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 2 weeks ago
We appreciate your feedback and kind words. We're glad you were able to enjoy the comfort of our guest rooms. We hope that you will keep us in mind for your next trip to Raleigh and will be able to also enjoy our onsite restaurant,...More
Yes. They have a large space that can be broken up into smaller rooms. There was a church revival meeting going when I arrived. My meeting was about 100 folks and we used only about half of the space. If you call the hotel... More
Yes. They have a large space that can be broken up into smaller rooms. There was a church revival meeting going when I arrived. My meeting was about 100 folks and we used only about half of the space. If you call the hotel I'm sure they can give you more information.
Thank you for your question. You do not have to pay extra for a mini fridge. We have a limited number of them throughout the hotel. Please ask for a room with a mini fridge when making your reservation.