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Holiday Inn Raleigh (Crabtree Valley Mall)

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Holiday Inn Raleigh (Crabtree Valley Mall)
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35 Reviews from our TripAdvisor Community

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Showing 34: English reviews
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Arlington, Virginia
Reviewed 1 week ago

Stayed at the HI Raleigh/Crabtree Valley loved every bit of it, even though I didn't get to make use of all amenities. Hotel looked VERY refreshed - incredibly modern, incredibly clean, and my room was HUGE! Comfortable bed as always, well laid-out bathroom, and impeccable HVAC - almost too good as it was chilly! There's an on-site restaurant that looks...

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Helpful?
Thank Mike D
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. Yes our rooms are indeed huge and your timing to downtown is correct. Thank you for choosing us and we look forward to seeing you again.

Reviewed 1 week ago

I stayed at this hotel before the renovation and now after for business. The change is great. The restaurant was good and my room service dinner tasted excellent. Breakfast also was worth it. Keep in mind that since there's a full restaurant breakfast is NOT complimentary. I stay at a lot of Holiday Inn properties and this is the norm....

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Thank William G
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. And thank you for choosing to stay with us again. We have taken strides in not only our rooms, but also our restaurant. Thank you for enjoying both. We look forward to serving you again.

Reviewed 2 weeks ago via mobile

Have not stay in Holiday Inn for long time as Hyatt diamond member. This hotel recently renovated and stayed on executive level. Holiday Inn has clearly stepped it up. From check in to dinner in the restaurant very pleasantly surprised with Holiday Inn. Definitely stay here again and inquiring for corporate rate for our company. Location very central and mall...

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Helpful?
Thank Timothy K
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear Timothy K. Thank you for your great review. i'm glad that you had a great time and a great stay. We look forward to serving you again. Jed D

Charleston, United States
Reviewed 2 weeks ago

This hotel is one of the nicest Holiday Inns I have stayed in (and I've stayed in many)- the furnishings and decor are distinctly modern and stylish yet comfortable. The staff were professional yet friendly and the restaurant - including the service- is a cut above the usual hotel food. I would highly recommend the hotel and chose to stay...

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Thank patriciafI456VM
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. I'm glad that you found not only our rooms and staff to be excellent, but our restaurant as well. We appreciate your loyalty and look forward to serving you again.

Reviewed 2 weeks ago

I recently stayed at this hotel for a quick weekend trip to visit family in the area. I am a frequent Holiday Inn customer and this location is one of their good hotels. The front desk staff were friendly; the hotel itself is very lovely and well kept. I almost could not tell that this was a remodeled hotel. Nicely...

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Thank Natalie W
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. I'm glad that you are able to enjoy the renovation with us. We look forward to seeing you again.

Collegeville, Pennsylvania
Reviewed 4 weeks ago

Stayed here with for the CASL Soccer Showcase with a large group and couldn't have asked for a better experience. The hotel is in a convenient location, has a great restaurant/bar area and quiet, well appointed rooms. I had a very nice dinner one evening and the breakfast that was included with our stay was better than average for a...

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Thank jgreene2992
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. I'm glad that you enjoyed your stay with us, both in the room and in our restaurant. We look forward to serving you again.

Norcross, Georgia, United States
Reviewed 14 February 2017

Me and my girlfriend went here for a few days. We stayed in a executive level room, so we were on the 12th floor, which was a great view. The staff was friendly and knowledgeable. The room was very clean and had plenty of space too. I loved the front lobby and the hotel was quiet. It also had a...

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Thank John L
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

John L. Thank you for your Great Review! I'm glad that you enjoyed your spacious room and the view. We welcome you back the next time you are in Raleigh.

Raleigh, North Carolina
Reviewed 9 February 2017

Friendly staff, quiet, very clean rooms. Really cool, trendy pub located in hotel. Renovation is absolutely beautiful! The décor and atmosphere is very inviting and warm. The rooms are spacious and clean.

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Thank kristiehemming
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

kristiehemming, Thank you for your great review! We are glad that you were able to enjoy our new renovations with us. I look forward to serving you again.

Fairfax Station, Virginia
Reviewed 3 February 2017

Very busy hotel with several competitions in town for the weekend. Check-in went smoothly and the desk manager was extremely helpful. The rooms were excellent and two key things: 1) the towels can wrap around a normal person and 2) the hair dryer worked well. I recommend putting the do not disturb sign on the door because even through check-out...

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Thank C_Brina
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear C_Brina, Thank you for your excellent review. We are glad that you joined us for the competition. We hope it went well. We look forward to serving you again.

Gatesville, North Carolina
Reviewed 3 January 2017

2nd time we have stayed at this location in past couple of months while visiting Raleigh. We were awakened at 3am by some type of alarm on our floor (12th floor). I got up and went downstairs and told the front desk lady about it and she said she would send someone up. Someone came up, but the sound kept...

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1Thank WannaTravelMore
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear WannaTravelMore Thank you for chosing to stay with us again. I'm sorry to hear about the ice maker making a beeping noise. Could you give me a call at the hotel so we could discuss further.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday inn Crabtree Valley in Raleigh North Carolina has well appointed rooms with beautifully crafted shower facilities, artwork, lighting, carpeting and personal amenities. All rooms offer complimentary high speed internet access and IHG Rewards amenities. Enjoy the large outdoor pool , complimentary business center and local shuttle service. ... more   less 

Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

Address: 4100 Glenwood Ave., Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: RM416 - RM695 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh (Crabtree Valley Mall) 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Crabtree Hotel Raleigh
Crabtree Holiday Inn
Raleigh Holiday Inn
Holiday Inn Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and other travellers.
3 questions
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Raleigh, North Carolina
over a year ago
Emerald Isle, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay in room 1202 be advised of what can happen!”
 of 5 bubbles WannaTravelMore, 2 Jan 2017 | Read review
“Get a higher floor to reduce highway noise.”
 of 5 bubbles 466alexanderf, 24 Nov 2016 | Read review
“Outdoor pool was not usable this time of year.”
 of 5 bubbles ZeusIsaacs, 8 Nov 2016 | Read review
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