We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Raleigh Hotel

Show Prices
#47 of 84 Hotels in Raleigh
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

23 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 23: English reviews
Start your review of Sheraton Raleigh Hotel
 Click to rate
Reviewed 3 days ago NEW

I'm not your average hotel guest. I spend 250+ nights a year on the road and stay in many, many hotels. So I guess I can say, with some authority, that the Sheraton Raleigh Hotel is by far the best business hotel in the Raleigh/Durham/Chapel Hill area. I'm fortunate that my work allows me to choose the hotels that I...

 Report
Helpful?
1Thank BT B
Roanoke, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 6 February 2017

I have been on business in NC for several months now. The Sheraton Raleigh is one of my top 3 places to stay in the area. Right from the beginning, the staff were over-the-top friendly and welcoming. Preston and Victoria are true assets to the hotel, and to SPG properties in general. As an SPG platinum status, they always made...

 Report
Helpful?
Thank WiseKelly
About Hotel's Favourite Review
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Greetings WiseKelly! Wow, this an amazing experience you have shared and have generously explained. Thank you for the time you took to share these touchpoints as well as the areas you enjoy the most while with us. We hope that your satisfaction will continue to grow as we take our service promises to the next level in 2017. We truly...

Oklahoma City, Oklahoma
Reviewed 1 week ago NEWvia mobile

This Sheraton is in a great location downtown. You can walk almost everywhere. This is great food choice and shopping near by. The room was clean and relatively modern. There was lots of plugs and the wi-fi worked well. The gym had limited equipment and a few free weights. There is a pool and hot tub. The staff was helpful.

 Report
Helpful?
Thank flyingfamily7
Reviewed 1 week ago via mobile

Four of us booked a room here as part of a specially blocked out event (pre-arranged with the hotel), and a birthday combined. We came to check-in at 6pm to get ready for the night, and they told us they had no double rooms available and that they only place they could put us was a handicap room. Three hours...

 Report
Helpful?
Thank Kathryn R
Charlotte, North Carolina
Reviewed 1 week ago

I stayed at this hotel for a business trip. The staff was very friendly and helpful. The hotel is located in a great spot in downtown Raleigh. The reason why I did not give 5 stars was because both my room and my colleague's room had a toilet issue with the toilet running. Also, I had an over sized vehicle...

 Report
Helpful?
Thank lovestravel10
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Hi lovestravel10, I apologize for the issues during your stay, as we would have loved to hear your 5-star experience. The parking garage is limited in space and height for larger vehicles, however I am hoping the second option was sufficient under the circumstances. Despite these concerns, we are so truly thankful you provided a great review for other guests...

Southport, North Carolina
Reviewed 1 week ago

A very nice hotel with convenient parking across the street,our room was very nice but a little pricey for the area,a good location for shows at the performing arts center,some good restaurants in walking distance

 Report
Helpful?
Thank fourflo
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Thank you fourflo, With 74 restaurants in walking distance, we are happy to hear you found a few to enjoy! We hope to see you for the next visit to the downtown area or the next show at the performing arts center. Thank you for your feedback and taking the time to share your experience.

Asheville, North Carolina
Reviewed 2 weeks ago

This a little 'below' a typical sheraton based on the lobby, sense of arrival and general amenities. Work out room is a joke. I think all the elipticals need to be serviced. And it would be nice to have the tv screens working on the machines. But the beds and rooms are nice. That's what matters at the end of...

 Report
Helpful?
Thank Travelandenjoyliving
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Hello Travelandenjoyliving, Your review is appreciated and I am happy to hear you took advantage of the Sheraton Club experience. We will work on the empowerment issues with our staff and I will ensure Preston is aware of his commendable service. Hopefully we can welcome you back and you will have a chance to see the improvements coming this year....

Bethany Beach, Delaware
Reviewed 2 weeks ago

Check in was quick, and was thanked for being a Gold SPG member. Our room was on the 16th floor which is reserved for SPG members. The room itself, was average. The connecting room door partition seemed no barrier to overhearing the guests next door watch the basketball game. Although the guests were talking at an acceptable level, their voices...

 Report
Helpful?
Thank TommyRo
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Thank you TommyRo, your comments have been communicated with our operation teams. We value our Elite members and the experiences you have had are not what we would hope a Gold status guest would encounter. I deeply apologize the internet was a failed service for you and the details in the bathroom were missed. We value your loyalty and understand...

Arlington, Virginia
Reviewed 2 weeks ago via mobile

This downtown Raleigh features recently refreshed rooms, a good gym with indoor pool, and a great bar and restaurant in Jimmy Vs in the lobby. Tip: Fridges are not standard, they need to be reserved for delivery to room.

 Report
Helpful?
Thank DCJimmer
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Greetings DCJimmer, I am so pleased to hear that you were able to enjoy the amenities and services during your time with us. We are excited to showcase a refreshed Sheraton Fitness facility in the upcoming months and hope you will return to see the updates. Jimmy V's will always have an open seat for you and thank you for...

Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

We arrive with my daughter and once in the room there was no roll away for her. Called down and were told none were left. When I asked to talk to the manager they also were not available. So then I asked for some extra blankets and a pillow so I could sleep in the couch and was told they...

 Report
Helpful?
1Thank Imperial_Eli
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Dear Imperial_Eli, First, allow me to apologize for the many areas of disappointment during your stay. I am sure this was a frustrating experience for you and your family and I see the areas in which we could have performed better. Your feedback is vital to our success and we will address the processes that have failed you. If there...

159 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11)
Viewed
Room/Suite (1)
Viewed
Bathroom (1)
Viewed
0:48
Videos (1)
Viewed
Other (8)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (122)
Viewed
Amenities (40)
Viewed
King Club Room (25)
Viewed
Pool (12)
Viewed
Dining (20)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (9)
Viewed
Bathroom (3)
Viewed
Dining (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Raleigh hotels
0.1 km away
Raleigh Marriott City Center
0.8 km away
Holiday Inn Raleigh Downtown
1.5 km away
Hampton Inn & Suites Raleigh Downtown
Show Prices
Show Prices
Show Prices
2.1 km away
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
2.5 km away
Aloft Raleigh
Aloft Raleigh
#26 of 84 in Raleigh
127 reviews
2.3 km away
Red Roof PLUS+ Raleigh NCSU - Convention Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Raleigh Hotel is near Raleigh Convention Center, Progress Energy Center for the Performing Arts, and the state capitol. Our hotel has 5,000 sq ft of space for weddings, meetings, and events. ... more   less 

Additional Information about Sheraton Raleigh Hotel

Address: 421 S. Salisbury St., Raleigh, NC 27601
Region: United States > North Carolina > Raleigh
Price Range: RM629 - RM1,625 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Raleigh Hotel 3.5*
Number of rooms: 353
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Reservation Counter and Despegar.com so you can book your Sheraton Raleigh Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Raleigh
Raleigh Sheraton
Hotel Style:
#3 Green Hotel in Raleigh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Raleigh Hotel staff and other travellers.
5 questions
Ask a question
North Wilkesboro, North Carolina
8 months ago
Palm Springs, California
DURHAM

See all questions (5)

Questions? Get answers from Sheraton Raleigh Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to The Pit and the arcade bar next door.”
 of 5 bubbles Rodigz, 1 Feb 2017 | Read review
“Higher floors great view located facing Fayetteville St.”
 of 5 bubbles wakiav, 2 Jan 2017 | Read review
2 of 2