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Residence Inn Raleigh Midtown

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Residence Inn Raleigh Midtown
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224 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Hilton Head, South Carolina
Reviewed 18 August 2016

This Residence Inn is very typical but a much older property. After checking in we weren't sure we were going to stay but the staff was very helpful and it's in such a good location we decided we could handle 3 nights. This is close to great shopping, restaurants, downtown and the highway so you can't go wrong. If you're...

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Helpful?
1Thank Annabella44
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

We appreciate your business and thank you for staying with us. Our hotel is the first generation of Residence Inns that was built as "apartment type" living, specifically for extended stay travelers. We work hard daily to stay ahead of routine maintenance, but we are an older building. I am happy that our location and amenities made up for the...

Myrtle Beach, South Carolina
Reviewed 14 August 2016 via mobile

As a platinum member, I have very basic expectations for checking in. Payment, room key, parking info. After driving around the entire property I asked the night auditor for assistance: she responded by challenging me and manufacturing a conflict when there was none. I kept a smile on my face, but will NEVER return and do not recommend this hotel....

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Helpful?
1Thank Katie S
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Katie, first of all, we extend our apologies for the behavior of our associate regarding the parking issue, and thank you for informing us of this incident. We can certainly understand your frustration and disappointment, and I am sorry for the inconvenience you encountered. Counting on your kind generosity to accept our apology, I hope you will consider returning to...

Geneva, Illinois
Reviewed 31 July 2016

My travels with Marriott total over 500 nights in my life and almost always for business. This trip was with my family visiting friends and it was great to show how well Marriott treats a Platinum Elite member. Brian, met me with all the full recognition of my 80 nights for 2016 deserved and we stayed at one of the...

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Helpful?
Thank Dwight S
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for the wonderful review of your stay at the Residence Inn Midtown, most especially the kind comments about Brian Prentice. We strive to provide an excellent stay experience to all our guests, and your feedback shows that we were successful in doing so during your stay. We will be sure to share your comments with Brian and all...

Murrells Inlet, South Carolina
Reviewed 30 July 2016

This is an older place and it shows some wear. Our unit was clean and comfortable, first floor walk-out. We brought our dinner so having the mini-kitchen was nice. Would stay here again. Very quiet location.

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Thank AnnC576
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

We appreciate your business and thank you for staying with us. Our hotel is the first generation of Residence Inns that was built as "apartment type" living, specifically for extended stay travelers. We pride ourselves on being unique in the fact that they do not build them like this any longer. We work hard daily to stay ahead of routine...

Reviewed 30 July 2016 via mobile

I'll start by saying that other than the buildings being outdated, it's a nice place to stay, it's kinda like being home.....Now for the reason of my title, They leave a bottle of water on the kitchen counter giving visitors the impression that it's free ( I came up with this conclusion because no where is it stated that it's...

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Helpful?
Thank HAWELL
ManagerX1, Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for choosing to stay at our hotel. We are glad you liked our hotel, and that you found us to be like your home away from home. However, we apologize for the inconvenience caused during your stay. We hope it did not deter you from enjoying your overall experience. On behalf of everyone here at Residence Inn Raleigh...

Currituck, North Carolina
Reviewed 16 July 2016 via mobile

The Residence Inn is nice the rooms are old apartment complexes which give you a good amount of room. There is a pool and hot tub. It is in the middle of things and a nice place to stay. It is not an over the top place but a nice place to stay

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Helpful?
Thank Greg C
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for sharing your recent stay experience at Residence Inn Raleigh Midtown and for highlighting some of the unique features of our property. I am delighted to read your overall visit was pleasant and that you enjoyed our location. We appreciate your feedback, and hope to welcome you and your friends again soon. Thank you for your time, Jason...

Concord, North Carolina
Reviewed 6 July 2016

Overall, I enjoyed my stay. This was my second time staying in the hotel. The first time I stayed in the 2 bed studio. The second time, I stayed in the 2 bedroom penthouse. I like that in addition to breakfast, they serve appetizers 3 nights out of the week, along with beer and wine. I also appreciated the great...

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Helpful?
Thank thatjodiegirl
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you so much for choosing to stay again at our hotel. We are glad that you liked your comfortable accommodation, our friendly associates, breakfast offerings, internet facility, and good value we offer. However, I am sorry that you had issues with your guest room. We have informed the respective teams about your concerns so that they can take care...

Bowie, Maryland
Reviewed 20 June 2016

I checked in at 9PM and walked up 2 separate flight of stairs with all of my luggage to the wrong rooms. I went back to the front desk to ask for additional help with directions to my room. I had to wait for a security guard to come and help walk me to my room. This hotel needs better...

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Helpful?
Thank wayne s
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for staying with us and taking the time to share your experience. I am deeply sorry our staff was not as responsive as they should have been to address your specific concerns with the TV not working. It is always our standard to immediately follow up and resolve everything to your total satisfaction. I will be reminding my...

wayne_cga
Reviewed 27 May 2016

I love the layout of this Residence Inn (Small units in a community). It feels like a cottage. The pool area, with BBQ is very nice as well.' I am not sure what the other people were complaining about. I think if people wanted a formal hotel, then I can understand, but I love the layouts

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Helpful?
Thank wayne_cga
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for sharing your stay experience at Residence Inn Raleigh Midtown while on business and for highlighting some of the unique features of our property. I am delighted to read that you loved your visit, especially the services we have to offer. We are also happy that you enjoyed your quiet accommodation, our courteous associates and our clean facilities....

Reviewed 24 May 2016

My family and I recently stayed at this hotel we have been here before and had a good experience however that stay was a few years ago. This experience was terrible. We received a complaint about being too noisy keep in mind we had our kids that had done nothing the average child does (laugh and play). After the first...

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Helpful?
Thank Paris M
ManagerX1, General Manager at Residence Inn Raleigh Midtown, responded to this review

Thank you for taking the time to share your feedback. On behalf of our entire staff, I sincerely apologize for the level of service you experienced. I will be taking action to make sure we are more respectful and courteous when speaking directly to our guests about certain issues such as noise complaints. I am sorry we could not solve...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Raleigh Midtown

Address: 1000 Navaho Dr, Raleigh, NC 27609-7311
Region: United States > North Carolina > Raleigh
Price Range: RM441 - RM672 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Raleigh Midtown 3*
Number of rooms: 144
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Also Known As:
Residence Inn Raleigh Hotel Raleigh
Raleigh Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Raleigh Midtown staff and other travellers.
3 questions
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Questions? Get answers from Residence Inn Raleigh Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the 2nd floor (2 story building)”
  • View from living area to bedroom area
  • View of Vanity area, toilet and shower through door to the right. Bed area is behind camera.
  • Kitchen & dining area
 of 5 bubbles trflyer, 21 Nov 2016 | Read review
“Stay in middle or front buildings. No elevators for 2nd floor suites.”
 of 5 bubbles DanB67, 10 Nov 2016 | Read review
“Don't stay at the back of the complex as it backs right up against the interstate.”
 of 5 bubbles Wheaties, 17 Aug 2016 | Read review
“Stay near the front or side buildings for easy access parking.”
 of 5 bubbles Annabella44, 17 Aug 2016 | Read review
“Huge den and kitchen common area. Walking distance to a Denny's and a Bahama Breeze which is really good in any town.”
 of 5 bubbles DwightS281, 30 Jul 2016 | Read review
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