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Comfort Inn Rocky Mount

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Comfort Inn Rocky Mount
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283 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Washington DC, District of Columbia
Reviewed 18 January 2016 via mobile

Only thing "comfortable" about this hotel was an associate named Dominque who was very helpful when I called in a king size room reservation from the road and also upon checking-in. The other nice thing is there is an Outback Steakhouse within walking distance. The bedroom had a very pungent carpet deodorizer smell. Should have complained but survived the stay....

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Helpful?
Thank Everywhere_Chick
Leigh B, Front Office Manager at Comfort Inn Rocky Mount, responded to this review

We would like to thank you for taking the time to comment on your recent stay. All feedback from our guests is very important to us and will not be taken lightly. Your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business. Kind regards, Leigh Baker Front Office...

Reviewed 12 January 2016

Stopped on our way to Florida. It's an okay place if you're just passing through. It's clean but has seen better days - it's banged up and needs a facelift. The bed (we had a king) was pretty uncomfortable. Needs a new mattress. But it was clean and we were tired. The staff was nice. They gave us a smoking...

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Helpful?
Thank Laurel G
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you so much for your review. I appreciate your comments. We are making improvements to the property and hope the next time you are in town, you will stop by and see what EXCELLENT changes we have made. We are also in the process of converting to 100% smoke free. I will be sure to share your comments with...

nj
Reviewed 4 January 2016

Easy to get to, fast check in, staff very helpful, room quiet and clean, good sleep. Breakfast quite tasty and not crowded. Fast check out, would stay here again. The parking was convenient to the front door.

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Helpful?
Thank vadocnj
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you so much for your review. It is truly appreciated. I will be sure to share your comments with the staff. I hope we have the pleasure of serving you again soon. Safe travels!

Palm Coast, Florida
Reviewed 29 December 2015

We decided to stop at this pet friendly hotel traveling back to Florida from New York after Christmas about 11:00pm. True we were travel weary, but the fact that the rooms are only accessible through the front door irritated us in that we had several bags that we now had to tote a significant way from our distant parking spot...

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Helpful?
Thank Sheriden32135
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you for your feedback. I sincerely apologize for the inconvenience you experienced while at our property. This does not reflect our best practices and I hope you give us another chance. I have shared your feedback with all associates in an effort to improve. Thank you again and I hope we have the opportunity to earn back your trust.

Morganton
Reviewed 25 December 2015 via mobile

Our family of 4vist this hotel back in October of this year. The overall hotel was clean and very neat. I just wish they had room service. The morning breakfast was great our family enjoyed every bit of it. What I didn't like was that the black older lady on 3rd shift was very rude to us. They have drink...

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Helpful?
Thank Brirney P
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you for your feedback. I am glad your family enjoyed their stay. I do certainly apologize for the inconvenience you experienced while trying to make a purchase from the market. I have shared your feedback with the staff in an effort to improve. I can assure you this does not reflect our best practices and I sincerely apologize. I...

Bluffton, South Carolina
Reviewed 25 December 2015

My husband and I always stay here on the way to visit our daughter and her family in Northern Virginia as well as on our trip back home to Bluffton, SC. The rooms are very comfortable, the staff is friendly and accommodating and remember us. We are platinum members of Marriott and travel here and there. We love this hotel...

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Helpful?
Thank Shirley I
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you for your feedback. I am glad you enjoyed your stay. I will be sure to share your comments with the staff. I hope we will have the opportunity to serve you again in the future. Safe Travels!

Bloomfield, New Jersey
Reviewed 23 December 2015

This was our first ever trip with our pup and we were pleased to find a place to stay with him. It's not a luxury hotel by any means, but for a quick stop on a trip down I-95, it fills the bill! The front desk folks are very nice and efficient. The breakfast has a lot of choices...waffles, powdered...

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Helpful?
Thank JulieW0717
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you so much for your feedback. It is truly appreciated. I am glad you enjoyed your stay and brought your furry friend along. I hope the next time you are in the area, you will make our hotel your home away from home. Thank you again, and we hope to serve you again soon.

Chippewa Bay, New York
Reviewed 21 December 2015

This was our first visit to the Rocky Mount Comfort Inn. A couple miles off Interstate 95, it is a great location. Parking lot was a full drive around the building which was a plus to us as we were pulling a car on a trailer with a motor home and needed room to move around. This is a pet...

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Helpful?
Thank stephen t
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you so much for your feedback. It is truly appreciated. I am glad you enjoyed your stay and brought your furry friend along. I hope the next time you are in the area, you will make our hotel your home away from home. Thank you again, and we hope to serve you again soon.

Mays Landing, New Jersey
Reviewed 13 December 2015

This was our first opportunity to stay at a pet friendly Comfort Inn and we were very pleased. At check in Stephanie was very fast, efficeint and pleasant. She was very good a providing directions to restaurant options. Our room was clean and comfortable. Bathroom was a little small, but you don't live in the bathroom. Breakfast was as expected,...

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Helpful?
Thank Warren75
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you so much for your review. I am so happy you enjoyed your stay. I will be sure to share your comments with Stephanie. We are so happy to have her on our team. Thank you for allowing us to serve you and we look forward to your many returns.

Washington, District of Columbia, United States
Reviewed 12 November 2015 via mobile

The room was clean enough...but the general condition of the hotel was very poor. The breakfast was fair. The service was adequate at best. The bed was very soft which was not comfortable for me. The TV wasn't programmed when we arrived so we needed to call for assistance. The air ventilation system smelled very bad. We actually sprayed cologne...

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Helpful?
Thank Jean L
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you for your review. I am so sorry your experience fell below your expectations. I can assure you, it does not reflect our best practices. I have shared your comments with the staff in an effort to improve. I hope we have the opportunity to regain your trust.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Count on our pet friendly hotel for comfort and convenience at a great value, next time you stay in Rocky Mount, NC. We offer free high speed internet, free breakfast, an outdoor pool and fitness center in addition to king and two double bed guestrooms. Conveniently located minutes away from I-95 and Highway 64, stop at the Comfort Inn Rocky Mount while traveling through Rocky Mount, the midpoint between New York and Florida. ... more   less 

Additional Information about Comfort Inn Rocky Mount

Address: 200 Gateway Blvd, Rocky Mount, NC 27804-6015
Region: United States > North Carolina > Rocky Mount
Price Range: RM478 - RM647 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Rocky Mount 2.5*
Number of rooms: 125
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Also Known As:
Comfort Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Rocky Mount staff and other travellers.
2 questions
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Saint Augustine, Florida, United States
5 months ago
Bristol, Rhode Island
over a year ago

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Questions? Get answers from Comfort Inn Rocky Mount staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Less noise on the higher floors (>2)”
 of 5 bubbles 919peterp, 28 Dec 2016 | Read review
“Unfortunately, I can't upload the smell from the hallway/room”
  • Bathroom. Very becoming!
  • burned by light bulb
 of 5 bubbles kevincP6557XQ, 12 Nov 2016 | Read review
“Stay somewhere else unless you like your sheets bloody - literally!”
 of 5 bubbles crookedoaks, 21 Sep 2016 | Read review
“Restaurants are within walking distance.”
 of 5 bubbles B6693UMstevenh, 11 Aug 2016 | Read review
“Outback Restaurant located directly behind the hotel.”
 of 5 bubbles kld76, 5 Jul 2016 | Read review
5 of 5