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Residence Inn Rocky Mount

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Residence Inn Rocky Mount
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371 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Fayetteville, United States
Reviewed 3 days ago NEW

I was looking for a nice and comfortable accommodation and chose Hampton Inn based on the reviews and don't regret it. Next time I'm in the area I'll be back there for sure. The breakfast offered a good selection, the bed was very comfortable. Since it's by a major road, you can hear some traffic noise but was not bad...

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Helpful?
Thank Yolanda D
Reviewed 1 week ago via mobile

We stayed here for 5 days. It's very nice. The front desk people are awesome! Very helpful and friendly. The room was good. Comfortable bed, and very clean. House keeping even put our dishes in the dishwasher for us. I didn't expect that. Over all a wonderful stay. Will definitely stay again.

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Thank stcyfol
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

stcyfol Thank you so much for leaving such a positive review, we appreciate you taking the time to share your recent stay with us. Our staff works hard to provide that home away from home comfort for our guest who stay with us for an extended period of time. We hope to see you again, whenever your travels bring you...

Reviewed 2 weeks ago

By circumstance, we stayed at Rocky Mount Marriott on our way home to SC from NJ. We were very reluctant to stay here again; but were curious to see if any changes were made from our last visit when both of our cars were flooded due to poor parking lot drainage and indifferent/ incompetent general manager. We were greeted by...

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Helpful?
Thank Kate M
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for giving the Courtyard Marriott a second chance. Reading your review, you stayed at my sister hotel next door at the Courtyard Marriott which is the hotel Melysa Greene is employed. I will ensure she is aware of your comments. Thank you again, we appreciate your Marriott loyalty. Linda Hunter General Manager Residence Inn

Saratoga Springs, New York
Reviewed 3 weeks ago

This place was renovated recently and has managed to keep up a very positive appearance. The staff is friendly/helpful and the accommodations are comfortable. The breakfast is pretty typical, but the evening "snack" is more typical of weekday evening meals at Homewood Suites.

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Helpful?
Thank hjfoley49
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We really appreciate the 5 star review you wrote about our hotel and our associates! We have a hardworking team who is dedicated to creating experiences like the one you enjoyed. Thank you also for joining us for our Residence Inn Mix, which we provide complimentary evening snack for our guests every Monday, Tuesday and Wednesday evening. Hope to see...

Reviewed 15 March 2017 via mobile

the location of this Marriott is adjacent to a busy highway with truck traffic all night long, and the windows are cheap vinyl windows that do nothing to block the noise. We stay at a lot of Marriotts and this one was the noisiest ever, exceeding New York!

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Helpful?
Thank Joel W
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to write you review, it is very important to us. I apologize for the highway noise you experienced during your stay. Do not hesitate requesting a room away from highway whenever your travels bring you back to Rocky Mount, NC. Thank you for staying with us and for your loyalty to our Marriott family....

West Greenwich, Rhode Island
Reviewed 21 February 2017 via mobile

Stayed here a couple years ago for business, and came back again tonight. I was very impressed the remodeling they did , it was nothing short of fabulous. The rooms are spacious clean and has everything a business traveler could want/or need. The fitness room has several pieces of equipment, and the lobby area is very nice and it looks...

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Helpful?
Thank Christine D
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Rocky Mount with us. We appreciate the kind remarks regarding our hotel and staff. Our staff works hard to make sure our guests receive the care and hospitality that they desire and deserve. We have a staff who cares about our guest and it makes...

Yatesville, Georgia
Reviewed 6 February 2017

This is a moderate hotel with good service, the front desk staff is awesome.The hotel offers complimentary breakfast and happy hour Mon - Wed. The hotel have s pool small exercise room and a laundry room.

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Thank clrdl
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your kind remarks regarding our staff and hotel. Our staff works hard to make sure our guests receive the care and hospitality that they desire and deserve. We appreciate you taking the time to write a review regarding your stay with our hotel. We hope to see you again, throughout your future travels. Linda Hunter

Tampa, Florida
Reviewed 4 January 2017

I stay at Marriotts frequently for both business and pleasure. This is the third Residence Inn my family and I have checked into this week during our Christmas drive up north from Florida. This hotel is not what we have come to expect from Marriott. We requested a top floor room, in a quiet area. We were placed in the...

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1Thank 400jojo
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your feedback on your recent stay with us. We sincerely apologize for the issues you experienced during your stay. We do our best to honor all guest requests and it can be very challenging to honor all requests. Thank for choosing our hotel and hopefully you will give us another opportunity to meet your expectations. Linda Hunter...

Saint Charles, Missouri
Reviewed 27 December 2016

My roomy studio suite had a nice layout with a kitchen (full fridge, dishes, silverware, glasses), dishwasher and a sitting area with a comfy sectional and gas fireplace. The suite was clean and the bed was comfy. I liked the sofa table with the outlets built in...good place to charge your phone. The hotel was tucked back away from the...

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Thank LMSTL
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you so much for leaving such a positive review, we appreciate the detailed information you shared describing your experience. We apologize for inconveniences you experienced and we have shared this with our team. We are happy to know that your overall stay was pleasant. Thank you for choosing the Residence Inn, Rocky Mount, NC to stay during your travel...

Coastal South Carolina, South Carolina
Reviewed 21 December 2016 via mobile

I am a platinum member so I have been to dare I say hundreds of Marriotts. This Residence Inn offered a nice breakfast buffet ( slightly dirty) and a nice manager happy hour. But then the room. My reservation was for a one bedroom suite. First room the toilet and phone were broken. We then we're downgraded to a studio...

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Thank patepies
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. We sincerely regret we fell short of our goal in this instance. Thank you for your comments, as we rely on them for the success of our hotel. We hope that in the future you will allow us the opportunity to serve you again! Thank...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Experience our newly renovated pool and spa area. ... more   less 

Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Boulevard, Rocky Mount, NC 27804
Region: United States > North Carolina > Rocky Mount
Price Range: RM574 - RM944 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 78
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn
Hotel Style:
#3 Business Hotel in Rocky Mount
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Rocky Mount staff and other travellers.
4 questions
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Newark, Delaware
Fernandina Beach, Florida
over a year ago

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Questions? Get answers from Residence Inn Rocky Mount staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from the highway”
hjfoley49, 3 Apr 2017 | Read review
“Try to get a corner room on the 3rd floor”
clrdl, 6 Feb 2017 | Read review
“Not quiet in the hotel halls, very loud highway noise, loud heat/ac system”
400jojo, 3 Jan 2017 | Read review
“The 3rd floor was great. Very quiet”
hfbaughn, 29 Nov 2016 | Read review
“all rooms are suites. Ask for non smoking”
peter194940, 9 Aug 2016 | Read review
5 of 5