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DoubleTree by Hilton Hotel Rocky Mount

Doubletree.comUS$125*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$125*
US$125*
US$125*
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DoubleTree by Hilton Hotel Rocky Mount
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987 Reviews from our TripAdvisor Community

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Showing 981: English reviews
Winchester, Kentucky
Reviewed 1 August 2016

Wonderful stay and would recommend this hotel to family and friends. Awesome location within minutes of everything. Great workout facility and pool also and very very clean hotel. Staff is wonderful and very polite

Review collected in partnership with DoubleTree by Hilton
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1Thank davidkR5108NQ
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for this awesome review. I am so happy you enjoyed your stay with us. I will be sure to share your feedback with the staff. We anxsiouly await your return. Safe Travels!

Jacksonville, Florida
Reviewed 1 August 2016

Efficient, friendly and professional front desk. No issues with cleanliness of the room. I would stay at this property anytime I travel to this area for work or personal reasons. I enjoyed the restaurants that are in walking distance as well.

Review collected in partnership with DoubleTree by Hilton
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1Thank ernestine863
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for your review. I am so happy you enjoyed your stay with us. I hope the next time you are in the area, we have the opportunity to serve you again. I will be sure to share your excellent comments with the staff. Thank you for being our guest and we look forward to your many...

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 30 July 2016 via mobile

This hotel is clean, comfortable and very convenient to 95. We stopped for the night on our way back from Florida. The room was a good size with large screen TV. Bed was very comfortable. The only drawback is they do not serve breakfast but coffee is available in the lobby. There is a Cracker Barrel five minutes from hotel.

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Helpful?
Thank A TripAdvisor Member
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I am so happy you enjoyed your stay. The next time you are in town, please have Breakfast at our Texas Steakhouse located inside the hotel. I believe you and your family would enjoy. Thank you again and I hope we have the pleasure to serve you again.

Bayside, New York
Reviewed 26 July 2016

Quiet, clean and spacious room, with nice outdoor pool for weary travelers. All the staff were very friendly and helpful, from check-in to help with questions and finding our room. The restaurant is just ok, service nice though food average, but convenient if you don't wish to go back out for meals.

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Helpful?
Thank halexd
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your response. I am glad you enjoyed your stay. I appreciate your comments about the staff. I would also love to get more feedback from you regarding the restaurant. Please feel free to reach out to me or anyone at the property to share your ideas. We are also looking for ways to grow. Thank you again...

Reviewed 26 July 2016 via mobile

The pool was very refreshing after heat index of 110. The room was clean and comfortable. Air Conditioner performed well. The staff was very friendly. Every employee spoke to you whether you pass them in hall or just sitting in the lobby. I tried to eat at the restaurant on site for breakfast, but did not see any employees and...

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Helpful?
Thank mom M
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. It has been a hot summer. I am glad you were able to cool off in our pool. Also thank you for your comments about the staff. I will be sure to share your feedback. I will also pass on your feedback regarding the restaurant. I sincerely apologize and can assure you, your experience does...

Laurel, Maryland
Reviewed 25 July 2016

We stayed here as a stopover on a weekend visit to North Carolina. From check-in to check-out it could not have been a better experience. Easy and friendly staff at reception, good restaurant located next to lobby with 10% discount and free full Southern breakfast. Rooms were clean, well appointed, AC worked very well with almost no noise and room...

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Helpful?
Thank John G
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your feedback. I am so happy you enjoyed your stay. I will be sure to share your excellent comments with the staff. I hope when your travels bring you back to Rocky Mount, we will have the opportunity to serve you again. Thank you for your business and we hope to see you again soon.

Naples, Florida
Reviewed 24 July 2016 via mobile

Stayed here on our way to NY from Florida. Clean spacious room. Everyone was very friendly and accommodating. In usual fashion, Double Tree cookies......YUMMY!!! However, don't try the restaurant, breakfast will be disappointing. Pancakes under cooked, eggs unflavored, coffee weak, bacon mushy..... I'd stay here again, having breakfast elsewhere....

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Helpful?
Thank Pager64
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. You are so right, Doubletree Cookies are the best! I sincerely apologize for your experience in the restaurant. I will be sure to share your feedback in an effort to improve. Thank you for bringing this to our attention. Thank you for your business, and I hope we have the opportunity to serve you again.

Reviewed 23 July 2016 via mobile

Wonderful Doubletree experience. Attentive staff, clean lobby, well appointed exercise room, rooms are spacious and clean. The attached Texas Steakhouse should be avoided AT ALL COSTS. We had dinner the first night, food was okay - not spectacular. Service was miserable. Our waitress was inattentive, 100 mile vacant stare, and lacked any modicum of personality. Seriously, she couldn't find any...

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Helpful?
Thank Ripwild
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I sincerely apologize about your experience in the restaurant. I can assure you, this does not reflect our best practices. I will be sure to share your feedback and we will improve. I hope when you are in the area again, we have the opportunity to regain your trust. Thank you for your business.

Reviewed 22 July 2016 via mobile

The rooms are nicely appointed and very clean. I was right next to the elevator for an entire week and not once was I disturbed by noise. The beds are very comfortable as are the pillows. Plenty of space in the rooms. The only thing I would have wanted is some sort of breakfast offering.

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Helpful?
Thank Dicky79
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I am happy you enjoyed your stay. Having a spacious rooms makes a long stay very comfortable. I will be sure to share your comments with the staff. Whenever your travels bring you back to Rocky Mount, I hope we have the opportunity to serve you again. Thank you for your business.

Oklahoma City, Oklahoma
Reviewed 18 July 2016 via mobile

We stopped over night here and our room was clean and comfortable. We would stay here again. The warm cookies were a nice touch too. Wish we could have eaten at the attached restaurant, but we got in late and just wanted to go to sleep. The AC unit worked great even on a really hot day.

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Thank 2candiceb
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your response. I am so happy we provided you and your family with a restful night as you continued your way to Disney. Please keep us in mind the next time your plans bring you to Rocky Mount. Thank you for your business.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the city ranked as the most charitable city in North Carolina, The DoubleTree By Hilton is the number 1 choice for a Full-Service Excellent Experience! The City of Rocky Mount is the halfway point from New York to Miami, and our beautiful modern hotel is conveniently just minutes from I-95. Our dedicated team of Excellent Service providers will greet you with a smile and our famous warm chocolate chip cookies! Complimentary fast internet access, spacious guestrooms, outdoor heated pool, and many other little things that matter, will create an Excellent Experience that is truly rewarding! Mon-Wed you can relax and indulge in our complimentary evening Manager's Reception, and for Breakfast, Lunch or Dinner, dine-in or order room service from the wonderful Texas Steakhouse attached to our hotel. You can easily Experience the CHARM of our community, with shops, local flavors and beautiful parks just minutes away! We have a Convention Center and Ballroom in our hotel, so make sure you ask about having us cater your next business meeting, social or wedding reception! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Rocky Mount

Address: 651 N. Winstead Ave, US 64 & I95, Rocky Mount, NC 27804
Region: United States > North Carolina > Rocky Mount
Price Range: RM507 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Rocky Mount 3.5*
Number of rooms: 166
Reservation Options:
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Hotel Style:
#2 Family Hotel in Rocky Mount
#2 Romantic Hotel in Rocky Mount
#2 Business Hotel in Rocky Mount
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Rocky Mount staff and other travellers.
5 questions
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Goshen, New York
5 months ago
5 months ago
Allentown, Pennsylvania
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Rocky Mount staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2nd & 3rd floors are reserved for Hilton Honor members. My request for the top floor and location were ignored.”
travelinggma2013, 3 Apr 2017 | Read review
“will stay again but definitely always check the room and the linen before settling in for the night anywhere you stay”
margaretlP7741YQ, 18 Mar 2017 | Read review
“All rooms are good however I prefer room on high levels.”
clrdl, 4 Dec 2016 | Read review
“Avoid rooms near the lobby. We heard guests coming and going all night.”
ASHMD, 23 Nov 2016 | Read review
“most rooms are equal”
Dyseward, 24 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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