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Crowne Plaza Hotel Xiangyang

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77 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Reviewed 2 July 2016 via mobile

We stayed one night with 7 colleagues in that hotel. The price was 1008 RMB (breakfast excl.) for executive floor rooms (40 m2). The sales manager didn't react properly. The buffet is ok and the room is nice but really overpriced for the city.

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Helpful?
Thank Etienne_Pouessel
Amber L, Public Relations Manager at Crowne Plaza Hotel Xiangyang, responded to this review

Dear Mr. Pouessel, Thank you for sharing the experience of your stay at Crowne Plaza Xiangyang. We are deeply sorry we fell below your expectations on Room Price and service. Please accept our sincerest apologies for any inconvenience it may have caused you. In case of high occupancy during your stay, you have been stayed in Executive Floor in this...

Reviewed 1 July 2016

I have been in the hôtel 3 times for business. Every time I paid a different price and everytime more expensive (for same room categoty). Despite our complains, nothing was possible to negociate. Even if the hotel is a good one, price can be out of China standards. Wifi : Impossible to use in the evening, too slow to do...

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Helpful?
Thank Laurent P
Amber L, Public Relations Manager at Crowne Plaza Hotel Xiangyang, responded to this review

Dear Mr. Laurent , Thank you for your review and your recent stay with us. We want to assure you that our hotel demands rigorous standards to its level of service, cleanliness and quality of its product. We are deeply sorry we fell below your expectations on Room Price, recover service and Wi-Fi. Please accept our sincerest apologies for any...

Wuhan, China
Reviewed 24 May 2016

Very good Hotel. Good quality of room. Well situated in the middle of the town and also near a Wanda Plaza. Bar and restaurant of the hotel are also very good. Main hall is impressive; Good service and quick check in/check out

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Thank bertrand c
Shanghai, China
Reviewed 20 May 2016 via mobile

This must be the most luxury and best hotel in town. It is very good, the rooms are clean and nice. The bed is comfortable. The breakfast was awesome, I'm used to only get Chinese choices but here it was a large selection of western dishes as well. The coffee was also very good and that you are not spoiled...

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Helpful?
Thank tingman1
Newport, United Kingdom
Reviewed 19 May 2016

I was on the 16th floor, staying for five nights. Everything was as you'd expect for this hotel chain. My room was large and comfortable, even the bath was inviting! The internet connection was there, and mostly worked, but was very slow and unreliable. The hotel's airport transfers are very expensive, more than twice the typical taxi fare.

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Helpful?
Thank Chris B
Reviewed 11 March 2016

One night there for business. This hôtel is very nice, nice atmosphere and people always ready to help. Room are "standard" for this kind of international hotel : clean, all necessary equipments. Not expensive.

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Helpful?
Thank Laurent P
Reviewed 29 September 2015

This is very central to Wanda Plaza, Zhugeliang square and Zizhen park, the staff are friendly and understand English. I like Xiangyang as it is easier than Beijing to get around in. Plenty to do here and always something on in the square over the road.

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Thank 20jaredt
Reviewed 5 June 2015

This hotel takes care of you. The rooms are great. Well taken care of and kept up. Clean... well organized.. comfortable all around. The location was perfect for me... as I was visiting a new supplier. The Huge park square for afternoon walks and enjoying the culture was great. I was able to catch a PING PONG match and other...

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Helpful?
Thank Jimmy C
cpxiangyang2015, 公关经理 at Crowne Plaza Hotel Xiangyang, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our guestroom made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

Indianapolis
Reviewed 30 April 2015

The location is very good, at Wanda Plaza just beside Zhugeliang Square. Because Xiangyang itself is not very big compared to other China cities like nearby Wuhan, the transportation from hotel to your destination usually is not a big problem. The hotel is pretty new, the only issue I had from facility point of view is the cycling machine in...

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Thank Park_2006
Reviewed 11 April 2015 via mobile

It is such a grand hotel. Service is great and you must take the scenic ride up to 51st floor via the elevator. You see the city and when you go for the drinks on 51st floor..wow ..the view plus drinks can really kick start yoir holiday. The deluxe rooms are so enjoyable to sleep in..

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1Thank Francis C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Crowne Plaza Hotel Xiangyang

Address: No.11 Changhong North Road, Fancheng District, Xiangyang 441000, China
Region: China > Hubei > Xiangyang
Price Range: RM311 - RM476 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Xiangyang 4.5*
Number of rooms: 302
Reservation Options:
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Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Xiangyang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even numbered rooms have better views, looking out over the square. Odds look out over the roof of the neighbouring shopping mall.”
  • Room 1617
 of 5 bubbles Y5689AZchrisb, 18 May 2016 | Read review
“I like the room facing the Zhugeliang Square.”
 of 5 bubbles Park_2006, 29 Apr 2015 | Read review
“I think all rooms should be good”
 of 5 bubbles 597RobertB, 17 Feb 2015 | Read review
“Higher up and further away from road are more quiet.”
 of 5 bubbles 522annan, 10 Feb 2015 | Read review
“During late winter time and early spring time the air-condition is still put on warming mode (this is the case in most hotels in China) then choose a room not faced towards the back-side (not towards the big square) because there,less sun shine and are cooler.”
 of 5 bubbles Peter_Pe, 17 Apr 2014 | Read review
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