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Hotel Helios Lloret de Mar

Booking.comUS$49*
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08/05/2017 09/05/2017
1 room 2 adults 0 children
US$58*
US$49*
US$58*
US$49*
US$58*
US$49*
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Hotel Helios Lloret de Mar
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299 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Great Yarmouth, United Kingdom
Reviewed 3 weeks ago

I have just spent five days at this hotel reception staff excellent we had a problem on arrival that was created by our booking agent but it was resolved quickly, the hotel is clean and rooms good, dining could be a problem if you don't like fish but salad and fresh fruit was plentiful hot meals were usually luke warm....

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Helpful?
Thank joan90194
MiguelSanz17, Director de Relaciones con Clientes at Hotel Helios Lloret de Mar, responded to this review

Dear Joan, Really sorry to hear about your problem at the Bar, we will investigate and take the appropriate measures to solve these attitudes. We look forward to have you here next time you come to Lloret. Best regards

Worcester, United Kingdom
Reviewed 4 weeks ago

Fantastic stay loved every second, food choice was good all you could poss eat. Staff friendly and helpful Big thank you to Jose who works in the bar very helpful and friendly. I think you would be best on the back of the hotel and quite high up it can get noisy. Also go for your meals early as well...

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Helpful?
Thank pamalafrisby
MiguelSanz17, Director de Relaciones con Clientes at Hotel Helios Lloret de Mar, responded to this review

Dear guest, We are really happy to hear you have enjoyed so much your stay. I'll make sure that Jose reads your coment. I apoligize about the nose in the street, next time you visit us we will try to give you a room in the back. Best regards

Lincoln, United Kingdom
Reviewed 20 March 2017

Reception catering and cleaning staff wonderful.the department that this hotel down is the bar staff so rude and arrogant. It is such a shame .we told reception staff about a small niggle we had within 5 minutes it was resolved thanks .you can stand at the bar for 10 minutes staff look at you wallkaway and in their own time...

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Helpful?
Thank Ann F
MiguelSanz17, Director de Relaciones Públicas at Hotel Helios Lloret de Mar, responded to this review

Dear Ann, Really sorry to hear about your problem in our bar. We will investigate and take measures so this wont happen again. I hope you reconsider in satying again with us in the future and give us a chance to cahnge your mind about our bar service. Best regards

Carcassonne, France
Reviewed 18 February 2017 via mobile

The Hotel was very nice,came with the Third Age of our village and they don't stay in rubbish,rooms very comfortable(shame no nice soaps to use)so had to go and buy ,but it's cheap enough,internet connection very good,food was very good good choice,plenty of it,could have been a little hotter,orange juice not so good think it was powdered but hey ho!!!!bar...

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Helpful?
1Thank Gordon B
Roser-br, Relaciones Publicas Clientes at Hotel Helios Lloret de Mar, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reviewed 3 February 2017 via mobile

Absolutely awful hotel. Avoid. Staff barely know any English, and are very rude. Beds are uncomfortable, can hear every little noise from next door. Food is disgusting, we ate out everyday. We didn't come across 1 English person. We stayed late September and there was no chance of using the pool, because the sun didn't shine in the pool area...

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Helpful?
Thank Bryony R
Derby, United Kingdom
Reviewed 31 January 2017

The hotel was OK, but not like Christmas. Decoration was 4 Xmas trees and not much else. I'd love to know how Catalonia do there hotel rating, I personally would give the Hotel Helois 3 stars (no more). Some of the staff were very good ,but some were absolute rubbish, if the staff read the review they will know who...

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Helpful?
Thank terrypj
Reviewed 17 January 2017 via mobile

Lovely hotel lovely food very friendly staff really enjoyed my vist on the main road which was good and beach 5 minute walk away lovely Christmas present from my kids only went for the weekend some things were shut as the time of year but still very nice break

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Helpful?
1Thank traceybay
Preston, United Kingdom
Reviewed 3 January 2017

I visited this Hotel over the Christmas period as part of Shearings holidays . The Hotel itself is very nice. It was totally full with English and Spanish people. I was however very disappointed with a number of points. At meal times people were having to queue for over an hour for a table, apparently in past years they have...

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Helpful?
Thank tj0nes123
Wrexham County, United Kingdom
Reviewed 31 December 2016

I visited this hotel during Christmas as part of a Shearings holiday and I must say my overall experience was poor and disappointing I'll break it down into parts, our arrival and check in experience was quick and our room allocation was good, I thought our room 413 was great nice modern room with comfortable beds and great walk in...

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Helpful?
Thank Conrad A
Burnham-On-Sea, United Kingdom
Reviewed 1 November 2016

This is a nice hotel, staff are nice foyer is nice pool is nice, rooms are ok but the disco is next door across the street from our room, it is quite loud but not too bothersome, but it is the clients who leave early in the morning shouting and being noisy up the side road directly under our room....

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Helpful?
Thank Geraldine G
Enrique B, Departamente de relaciones con clientes at Hotel Helios Lloret de Mar, responded to this review

Dear guest , first of all , thank you very much for your comments about our hotel , it really help us to improve day by day . We are really sorry that your experience in our restaurant was not satisfying .We like to inform you that the managment is aware of this comments and will work hard on improving...

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Hotel Helios Lloret de Mar

Address: Av. Just Marles 29, 17310 Lloret de Mar, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Price Range: RM227 - RM640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Helios Lloret de Mar 4*
Number of rooms: 234
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Hotel Style:
#31 Luxury Hotel in Lloret de Mar
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Helios Lloret de Mar staff and other travellers.
16 questions
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Malaga, Spain
3 months ago
11 months ago
over a year ago
Glasgow
5 days ago

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Questions? Get answers from Hotel Helios Lloret de Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are a lot quieter”
joan90194, 3 Apr 2017 | Read review
“Ask for upstairs poss top floor and deffo on the back.”
pamalafrisby, 1 Apr 2017 | Read review
“any were on the side overlooking the swimming pool”
terrypj, 31 Jan 2017 | Read review
“Choose pool view as you will get sunshine not front view looking onto road as It's a busy road and you wont get sun on room balcony”
conrada74, 31 Dec 2016 | Read review
“go high. We are on first floor...noisy outside”
geraldineg746, 31 Oct 2016 | Read review
5 of 5
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US$49* /night
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Prices are for 1 room, 2 adults
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