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BEST WESTERN PLUS Omaha Airport Inn

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136 Reviews from our TripAdvisor Community

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Showing 134: English reviews
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Hubbard, Nebraska, United States
Reviewed 4 days ago NEW

Customer service was great. Room was very nice and clean. Lobby area and breakfast area very nice. Very affordable and check-in was easy. A convenience store close by for late night snacks. Close to the airport. I would recommend this hotel!

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Helpful?
Thank CherieConley
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us such kind words! We are happy you enjoyed your stay and hope to see you on your next trip!

Columbia MO
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Chose to stay at this hotel which is actually in Carter Lake, Iowa just outside of Omaha when in town for the Eric Church concert at the Century Link Center. The hotel offered a shuttle which was an unexpected bonus. The hotel is small-just 2 stories-rooms were clean and quiet-large breakfast area. The staff were friendly and helpful in directing...

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Helpful?
Thank COMO1ColumbiaMO
About Hotel's Favourite Review
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to complete a survey! We are so happy that you were able to take advantage of our shuttle service and we hope that you come see us again on your next trip!

CONIFER, United States
Reviewed 1 week ago

This hotel manager and staff were amazing! So attentive and welcoming, they made sure everything went smoothly for my stay. Super convenient and flexible, I called them from the airport 3 hours before the check in time and they found a shuttle to get me to the hotel and let me check in early. I had a meeting the next...

Review collected in partnership with Best Western
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Helpful?
Thank 706delaneyt
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to share your thoughts about your stay! We are so happy that you felt you had an amazing stay and we hope that you come see us again!

Mayetta, Kansas
Reviewed 2 weeks ago

Hotel appearance was good, staff was nice. The room was very clean, the shower had good water pressure and hot water (which is a major plus for me). If I ever travel up that way again, this hotel would be my pick again.

Review collected in partnership with Best Western
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Helpful?
Thank cortneys718
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us a review and we are happy that you enjoyed your stay! We hope to see you again in the future!

Bakersfield, California
Reviewed 2 weeks ago

Great experience beautiful location excellent customer service food excellent overall will gladly go back and stay longer. All staff members administration housekeepers will train very professional met all my needs and expectations I would gladly stay at the best Western good experience

Review collected in partnership with Best Western
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Helpful?
Thank keithj478
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us a rave review! We are happy to hear that you enjoyed your stay and hope to see you again on your next trip!

Reviewed 3 weeks ago

Everything was fine and as you would expect from a Best Western Plus property...except when I was not feeling well at about 2:00 a.m. and had to make use of the toilet facilities in my room. Although the commode was in desperate need of a good flushing, there was no water in the bathroom. When I checked with the front...

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Helpful?
Thank Chuck G
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us your feedback about your experience. We are sorry that you experienced an issue during your stay. I would like to assure you that we have addressed the issue and it has been corrected. I hope that you will give us the opportunity to meet and exceed your expectations on your next...

Reviewed 3 weeks ago

Not enough staff at check-in, but was a very nice stay overall. The hotel was fairly new, very clean room and location was great for getting to Old Market area. Great affordable option compared to downtown pricing.

Review collected in partnership with Best Western
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Helpful?
Thank annfB6793LS
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us a review! I am happy you enjoyed your stay and we look forward to your next visit.

Eldora, United States
Reviewed 4 weeks ago

Hotel was only a few blocks away from the Century Link facility where we attended a show. Shuttle driver was very accommodating and friendly. Check in was quick. Staff was friendly. Very clean and the best breakfast I've ever had in a hotel.and the breakfast area was large, well lit and clean. Would stay there again even if we had...

Review collected in partnership with Best Western
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2Thank patf189
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for giving us such a great review! We are so happy to hear that you enjoyed your stay and hope to see you again very soon!

Lincoln, Nebraska
Reviewed 18 March 2017

Stayed the night before our early morning trip out of the Airport. Whenever we fly out of Omaha this is the place we stay. I would recommend this to anyone flying early the next morning. The breakfast meal nice and hot.

Review collected in partnership with Best Western
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Helpful?
Thank Jerry H
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us such encouraging words and we look forward to your next visit!

Philly
Reviewed 14 March 2017

The room was clean & the staff were all very friendly and helpful. It was in a very convent location to get to the airport. They also have a free shuttle (that I didn't utilize) that will take you within a 5 mile radius for free and a free airport shuttle.

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Thank K9087NMjohns
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to send us a survey! I am happy that you had an enjoyable stay and we look forward to your next visit!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Best Western Plus Omaha Airport Inn and Suites in Carter Lake, Iowa is conveniently located to Eppley Airfield, Downtown Omaha, CenturyLink Center, TD Ameritrade Ballpark, Old Market and Omaha's Henry Doorly Zoo. Best Western Plus Omaha Airport also provides complimentary airport shuttle to and from the Airport every half hour as scheduled starting as early as 3:30 a.m., seven days a week. We also offer a complimentary local shuttle within a 5 mile radius of the hotel. Best Western Plus Omaha Airport Inn and Suites offers a 24 hour business center in the lobby, indoor pool, hot tub and 24 hour fitness center and on site sundry shop. All guest rooms are non-smoking and feature either one king or two queen size beds, microwave, mini refrigerator, premium cable television programming, flat screen color televisions, a desk chair & workstation and comfortable seating area in each room. Suites, with the one king or two queen bed configurations offer additional space and a separate seating area for entertaining. The oversized living space features a sofa sleeper convertible bed, additional flat screen color television, microwave and refrigerator. Additionally, Best Western Plus Omaha Airport is ADA compliant and guests have easy access to the hotel, the guest rooms, hotel amenities and hotel function spaces. Our hotel has accessible standard rooms and suites, including suites with one king or two queen size beds, including both physical impairment and/or hearing impairment units. Sorry no pets, but service animals are, of course, welcomed. Start your day early with our continental breakfast of cereal, milk, yogurt, hard boiled eggs, yogurt, fresh fruit, assorted breakfast bars and breads and beverages such as juice, coffee and/or hot chocolate. The continental is served as early as 3:30 a.m., seven days a week. Each guest is invited to enjoy our free hot breakfast is served from 6:00 a.m. - 9:30 a.m. daily, in the centrally located breakfast room. Our Downtown area features such attractions as the CenturyLink Center Omaha Convention Center, the TD Ameritrade Ballpark, the Freedom Park Navy Museum, the Bob Kerrey Pedestrian Bridge, the Historic Old Market restaurant and bar district, and nearby attractions such as the Joslyn Art Museum, Durham Museum, and the Omaha Henry Doorly Zoo. The City of Council Bluffs and area shopping is only a short drive (only 10 - 15 minutes away). Council Bluffs offers 3 world class casinos, the Mid-America Center, additional shopping & dining opportunities, a Go Kart track and a luxury movie theater. The hotel shuttle will take guests to the Council Bluffs Mid-America Center, nearby restaurants, shopping and Casinos (within 5 mile radius). Some of the other notable businesses and attractions are University of Nebraska at Omaha (UNO), Creighton University, Gallup, The Nebraska Medical Center, the Children's Hospital, Offutt Air Force Base, Union Pacific Railroad, Omaha Steaks, Omaha World-Herald newspaper, First Data and Oriental Trading Company. ... more   less 

Additional Information about BEST WESTERN PLUS Omaha Airport Inn

Address: 2510 Abbott Plaza, Carter Lake, IA 51510 (Formerly Holiday Inn Express Omaha Airport)
Region: United States > Iowa > Carter Lake
Price Range: RM414 - RM845 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Omaha Airport Inn 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Carter Lake
Carter Lake Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Omaha Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Omaha Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try real hard not to need to use the bathroom between the hours of 2:00 and 2:30 a.m.”
chuckg192, 1 Apr 2017 | Read review
“We got a great room on the top floor and had a very quiet evening. No plane noise at all.”
MauraTravels2012, 4 Mar 2017 | Read review
“Ours was on third floor facing the front of the hotel.”
LMyer, 3 Jan 2017 | Read review
“The back side of the hotel looks out over a large empty lot.”
567carleenm, 25 Oct 2016 | Read review
“Call ahead and ask someone to turn on the fridge!”
HillaryC319, 31 Aug 2016 | Read review
5 of 5