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We loved our stay here at the Gateway Holiday Park. The Snug Cove Villa was a perfect size, and really clean and comfortable. We were very near the playground, bbq area and pool, so the kids were happy. The park is also near some cafes...More
We booked at last minute and they were very accommodating, as we had a dog with us. Facilities very clean and the kids loved the playground and pool! The price was very reasonable as well. Happy with our stay and we will be back!
We found the staff to be very grumpy and rude most of the time. The bathrooms were pretty dirty more often than not and the hand soap wasn’t refilled in the ladies bathroom for 2 weeks. The times when the pool and jumping pillow were...More
Response from Matthew W, Owner at Eden Gateway Holiday ParkResponded 1 week ago
Thank you for your feedback.
Christmas is a busy time of the year for the park and its puts staff and facilities under pressure, that being said we do our best to ensure guests have a quality and consistent experience.
In terms of...More
The staff were as a whole quite rude and not interested in helping. Our kids loved the jumping pillow and the bikes to rent. However the pool was full of dead bee’s and the roads/paths were not really useable for the bikes.
Response from EdenGatewayHP, Manager at Eden Gateway Holiday ParkResponded 1 week ago
Hi, Thankyou for your feed back. Sorry your experience was not a good one upon arrival our staff are normally very cheerful and helpful.
Great central location in town but close to beach and national parks. We camped in tents and the facilities were good. Wake up to kangaroos amongst the campers and caravans one morning - so that's a plus. Free Wi-Fi so another plus for families.