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We were looking for the best or upscale hotel in this small town. After many nights of research and driving around this is the best andddd affprdable! Clean white linens, yummy free breakfast, mini fridge and microwave, vanity mirror and more! The only competition may...More
Response from Christy S, guest services at Country Inn & Suites by Carlson, Shelby NCResponded 19 June 2015
I would like to thank you for the wonderful review of our hotel. We do hope you will return to Shelby and visit us again soon!!
We recently stayed at the Holiday Inn Express Shelby while in town for a baseball tournament at Gardner Webb University. Most rooms were sold out when we made our reservation so we ended up with a King executive room and it was SO nice. Very...More
2 Thank Julie S
Response from Christy S, guest services at Country Inn & Suites by Carlson, Shelby NCResponded 29 May 2015
Dear Julie S,
Thank you so much for the kind review of our hotel. I am very pleasde to hear that you enjoyed it. We hope to see you again soon!!
Two night stay with hubby for visit to Gardner Webb Big South baseball conference. Over $300 for the stay. Complaints: first towel used was threat bare and too short to wrap around me. Second days towel was thicker and longer. Next toilet paper. I hate...More
1 Thank samandsandy
Response from Christy S, guest services at Country Inn & Suites by Carlson, Shelby NCResponded 26 May 2015
Thank you so much for taking the time to give our a hotel a review. I would like to apologize for the issues you experienced during your stay. We do use what IHG mandates as far as toilet paper and our towels. I...More
We were very happy with the front desk staff, friendly and helpful. The rooms were clean,breakfast ample. The inn was next to the highway and near a small mall with plenty of places to eat around there.
1 Thank pansefr
Response from Christy S, front desk agent at Country Inn & Suites by Carlson, Shelby NCResponded 19 May 2015
Thank you so much for taking the time to give our hotel such a positive review. We do hope you will visit us again soon.
Easy access off the highway. Right next to mall and restaurants. Staff was helpful but not dressed like staff. Laundry hanging on door to the office. There was a snack area set up but food was cold. Thin doors and walls. Light from the hallway...More
1 Thank BBQPitchman
Response from Christy S, guest services at Country Inn & Suites by Carlson, Shelby NCResponded 5 May 2015
First I would like to thank you for taking the time to give us a review. Whether it is positive or negative it helps shows us where we can improve. The issues you experienced have been brought to management and the staffs attention...More
US$97 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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