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24/12/2017 25/12/2017
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    Best Western Smoky Mountain Inn

    130 Shiloh Trl, Waynesville, NC 28786-9007
    +1 844-505-2971
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (132)
    Room & Suite (45)
    Pool & Beach (13)
    • Excellent65%
    • Very good27%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “gift bag” (11 reviews)
    “cookies” (43 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Smoky Mountain Inn
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (644)
    Traveller rating
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    1 - 5 of 635 reviews

    Reviewed 3 days ago via mobile

    We stayed here in our visit to nearby activities in Asheville and Bryson City. Nice and Clean place. The staff was great and helpful for our needs. We had an added bonus of snow during the visit as well.

    Thank jharris793000
    Hotel's Favourite
    Reviewed 19 September 2017

    I stayed at this hotel for two nights 9/13 - 9/15. For a budget hotel, this was amazing. I've stayed at much costlier hotels that were not nearly as nice. My room had two queen beds. The room was sufficiently large so as not to...More

    1  Thank chipRaleigh_NC
    Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 17 October 2017

    Chip, Thank you so much for choosing to stay with us at the Smoky Mountain Inn. We are so excited to hear that you found our Inn to be clean & peaceful and our atmosphere to be relaxing. Our staff takes great pride in creating...More

    Reviewed 1 week ago

    I came here and it had a welcoming feeling , Tami went above and beyond to make me feel welcomed there she also helped out a lot the room was good the bed was comfortable the breakfast was good i would recommend staying here to...More

    Review collected in partnership with Best Western
    Thank Jennifer K
    Reviewed 2 weeks ago

    We love staying hear on the way to Tennessee. The service is wonderful. They continually are freshening up the property with paint, plants, etc. Nice to see that. Great views. Easy access from Route 74.More

    Review collected in partnership with Best Western
    Thank Ed H
    Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 1 week ago

    Ed, Thank you for choosing to stay with us at the Smoky Mountain Inn. We are so happy to hear that you found our facility to be clean and our staff to be hospitable. We take pride in providing a clean, peaceful and relaxing environment...More

    Reviewed 2 weeks ago via mobile

    We have been staying at this immaculate motel while visiting family in Waynesville for years. Everything changes. But this place has progressed from "great" to "best in class" as far as we're concerned. The folks here do everything they can to keep guests safe, comfortable...More

    Thank Deborah A
    Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 1 week ago

    Deborah, Thank you for continuing to choose to stay with us at the Smoky Mountain Inn. We enjoy hearing feedback from our loyal guests who have seen our facility change/improve over the years. We truly appreciate you choosing to spend Thanksgiving with us. If you...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Price range
    • US$99 - US$192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 58
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Best Western, Travelocity, Booking.com, Hotels.com, Priceline, Orbitz, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your Best Western Smoky Mountain Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Waynesville
    • Also Known As
    • Best Western Smoky Mountain Hotel Waynesville ,
    • Best Western Waynesville ,
    • Waynesville Best Western
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    Traveller (132)
    Room & Suite (45)
    Pool & Beach (13)
    Dining (7)
    Hotel & Grounds (88)
    Bathroom (3)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Nancy V
    26 October 2017|
    AnswerShow all 6 answers
    Response from Richard F | Reviewed this property |
    We did not notice any pets. Give an advance call.
    14 October 2016|
    AnswerShow all 4 answers
    Response from FeliciaDawn | Reviewed this property |
    To be sure, I suggest you call them.
    Barb G
    14 July 2016|
    AnswerShow all 3 answers
    Response from jds754 | Reviewed this property |
    Yes, on back parking lot.....Big pull through spots
    Room Tips
    "Room 222 and higher face away from the highway"
    Read review
    "During special times of the year it can be "pricey" but most of the time the rates are reasonable."
    Read review
    "Rooms on the backside are a little quieter because they are away from "town," but all rooms are..."
    Read review
    "Second floor rooms overlooking the pool have the best view. You can park, walk through a covered breezeway..."
    Read review
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