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Holiday Inn Express West Jefferson

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express West Jefferson
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Cincinnati, Ohio
Reviewed 2 weeks ago

The room itself was a bit smaller than I would have expected for a king-sized bed. However, it was laid out well. The bathroom was very large and clean. There was a large, walk-in shower. The air/heating unit is controlled by wall thermostat which is nice so you have more control over the room temperature. However, when the unit is...

Thank Kathy L
Shawna M, Front Office Manager at Holiday Inn Express West Jefferson, responded to this review

Thank you for your review! I am happy to hear that you enjoyed our breakfast buffet and our channel selections. I will pass your great comments along to our staff! We hope to see you again soon!

Reviewed 12 April 2017

I really can not say enough good things about this property. Traveling on missionary work they allowed a very nice rate which I really did appreciate for staying about a week or so. From the front desk with very friendly employees to the breakfast area that always has lots of choices and great seating options - you can even sit...

Thank Glenn O
About Hotel's Favourite Review
Lake Dallas, Texas
Reviewed 8 March 2017 via mobile

I used to like this hotel, but not anymore. I've stayed here several times and had a room with a moldy bathroom last time I stayed. The housekeeper told me I had an unrenovated room, so next time I should ask for a renovated one. I was trying to book a room and the front desk woman was very rude....

Thank Laura M
steven p, General Manager at Holiday Inn Express West Jefferson, responded to this review

I am really sorry for the experience you had back in September. I wish you had talked to me before you checked out and i would have been happy to have done something to compensate you. We would love to offer you a free night if you would choose to stay with us again.

Huntington, West Virginia
Reviewed 14 February 2017 via mobile

On a hill overlooking the city of West Jefferson, this Holiday Inn Express was a clean, comfortable, convenient and relatively new facility. Hot breakfast choices included the southern staple, biscuits and gravy. Staff were helpful with directions and suggestions. Good choice!

1Thank Allyson S
Reviewed 4 February 2017

The rooms are nice, fridge, microwave but the service and maintenance are not what I normally expect from the chain. Got up and checked the door several times before realizing it was the fridge clanking. 2nd day had no heat, thermostat doesn't work, turns out they had been failing so were disabled, the dials on the HVAC unit have to...

Thank David S
IHGService, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear David S, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate you choosing to stay with us. It is nice to know that you found the rooms nice and we thank you for your high rating on cleanliness. However, we are truly sorry...

Durham, North Carolina
Reviewed 26 November 2016

We stayed there to visit family. It was what we expected from a Holiday Inn. Clean and nice. The view was VERY nice and added to the feel of the hotel. My only issue(s) were the fact that they ran out of white sugar and someone had to go out to get more. In the room, there was no directions...

Thank Philly-In-Durham
Reviewed 21 November 2016

Nicely freshened and well kept three story modern hotel. Good sized rooms with expected amenities ( LED tv, iron, hair dryer, comfortable bedding, etc). Generally very clean with attentive housekeeping. Polite front office staff. Typical breakfast included with hot and cold items. Not the least expensive option in the area but a safe bet. We have stayed there twice in...

Thank travelmansam
Reviewed 20 November 2016 via mobile

I had to visit West Jefferson for business and was booked at the HI Express. The hotel is located at the top of a hill. It's a typical business hotel. It's small in size. However, the hotel lobby, as well as my room were spotless. The room provides premium cable TV, a microwave oven and refrigerator. One thing that I...

Thank LRG71
Rochester, New York
Reviewed 10 November 2016 via mobile

Hotel was clean and day staff very friendly. Hotel is located next to a grocery store with the local town about ten minutes away which is definitely worth seeing. Breakfast is your standard as in most hotels. Bonus Points if you don't get your room cleaned but my account has not reflected this yet

Thank christinepC1127JQ
Trinity, North Carolina, United States
Reviewed 30 October 2016 via mobile

We came up to West Jefferson to try something new we normally go to boone and blowing Rock then get on the blue ridge parkway to look at the leaves. We can to west Jefferson up highway 16 and I am going to tell you it was one of the most beautiful rides I've ever taken ok now about the...

Thank Dale E

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Holiday Inn Express West Jefferson

Address: 203 Hampton Place Ct, West Jefferson, NC 28694-7066 (Formerly The Hotel of West Jefferson)
Region: United States > North Carolina > North Carolina Mountains > West Jefferson
Price Range: RM500 - RM901 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express West Jefferson 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Hampton Inn West Jefferson Hotel West Jefferson
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express West Jefferson staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Express West Jefferson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are toward the front of hotel.”
travelmansam, 21 Nov 2016 | Read review
“Stay on the third floor.”
canaan13, 17 Oct 2016 | Read review
“Rooms along the front have a great view.”
wargoddess1954, 30 Aug 2016 | Read review
“Sits on top of a hill with great views from rooms facing the front.”
francistdf, 27 Jul 2016 | Read review
“Room facing the front of the hotel has excellent view of Mt Jefferson.”
tmp21635, 29 Jun 2016 | Read review
5 of 5
US$104* /night
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