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Hampton Inn Wilmington-University Area/Smith Creek Station

Booking.comUS$124*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hampton Inn Wilmington-University Area\/Smith Creek Station
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569 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Start your review of Hampton Inn Wilmington-University Area/Smith Creek Station
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Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

I have traveled for years with business and pleasure, but I would be remiss if I did not speak about the professionalism, concern for customer satisfaction and service from these employees. Wes was incredible, understanding and accommadating a need to extend our stay on one of the most popular weekends of the year. He and Ed could not have been...

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Helpful?
Thank janet t
Chattanooga, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 10 April 2017

First, there was no signage for Old Eastwood Road from Market Street. Took a 10 minute tour to locate the hotel. Checked in efficiently late in the evening. As often is the case, the late night staff member was not overly friendly, but fine. Room was quiet, clean, well set up. The refrigerator was terribly noisy screaming on occasion, but...

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Helpful?
Thank Hubbynfather
About Hotel's Favourite Review
Edmond O, Guest Services Supervisor at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Thank you again for staying with us. Our staff was so pleased that we could make your stay enjoyable. We appreciate your feedback and we hope you stay with us again in the future. Ed

WILMINGTON, United States
Reviewed 4 days ago NEW

this hotel is convenient to everything and a wonderful place to say for business or leisure. everyone was friendly and the room was amazing for the price. also wonderful price to be so close to wrightsville beach

Review collected in partnership with Hampton
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Helpful?
Thank P100GClisam
NC
Reviewed 1 week ago

We needed a hotel for 4 rooms for a family wedding event nearby. As a HiltonHonors member, I was looking specifically for their property. Hampton Inn filled the bill perfectly. We asked for, and received early check in times for all the rooms and upgrades (based on our HH program status). The staff was very helpful and ensured everything was...

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Helpful?
Thank cal008
Farmington Hills, Michigan
Reviewed 2 weeks ago

Great employees that always great the guest with a smile. Clean and comfortable rooms. A feeling of safety. Good breakfast bar. Nice exercise room. Added benefit is hospitality night on Tuesday and Thursday with snacks and drinks.

Review collected in partnership with Hampton
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Helpful?
Thank joyzest
Wilmington, United States
Reviewed 2 weeks ago

They are about serving there people. The stay was nice they worked with us . Wake up call on time nice people and amazing breakfast. CLEAN NO BUGS OR WRITH WRATH. I will stay here for now on when I am in Wilmington nc.

Review collected in partnership with Hampton
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Helpful?
Thank U9680EOmichaels
Laura M, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Greetings, U9680EOmichaels! You have stated the mission of our staff well! It is our goal everyday, for every guest, to make them not only feel at home, but to exceed any expectations they may have, from our spirit of hospitality, down to the cleanliness of our rooms and property. We truly do our best to serve each guest to the...

Reviewed 2 weeks ago

The rates were high because of the timeline which we stayed. Many other locations were sold out as well. The staff at this location were exceptional. The rooms were clean and orderly. The breakfast was amazing and couldn't believe how attentive the staff was to keeping the food full and area clean.

Review collected in partnership with Hampton
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Helpful?
Thank ncjamie2017
Laura M, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi, ncjamie2017 What a busy week Wilmington had with the PGA Golf Tournament in town last week! With such high demand in the area, we are glad you chose to stay with us despite our rates being higher than normal during that time, we certainly appreciate your business. Our managers and staff had been preparing for this week for some...

Charlotte, North Carolina
Reviewed 3 weeks ago via mobile

We stayed for a soccer tournament and it was excellent in every way! Super fast check in, room was spotless, breakfast good, large lobby/reception to relax in after games when girls just wanted to hang out. There was even a small bar off the lobby. The fitness center was large. I could go on and on, really, it was just...

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Helpful?
Thank Tricia S
Edmond O, Guest Services Supervisor at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Tricia S, Thank you again for staying with us. Our staff was so pleased that we could make your stay enjoyable. We appreciate your feedback and we hope you stay with us again in the future. Ed

Indian Trail, North Carolina
Reviewed 3 weeks ago

We were part of a soccer tournament. The facility accompanied us like we were the only ones there yet it was filled! Breakfast was great, the selection was large and the hot food was hot. The rooms were cleaned and had a microwave and fridge.

Review collected in partnership with Hampton
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Helpful?
Thank kevinsV6004PP
Edmond O, Guest Services Supervisor at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Thank you again for staying with us. Our staff was so pleased that we could make your stay enjoyable. We appreciate your feedback and we hope you stay with us again in the future. Ed

Cincinnati, Ohio
Reviewed 23 April 2017

There was a roach in the room. The rooms themselves can use some updating. This property sadly does not live up to the Hampton Inn standard. For a little more, the nearby Garden Inn or the downtown Hilton offers much better value.

Review collected in partnership with Hampton
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Helpful?
Thank yicheungl
Liseth O, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

yicheungl, I am very sorry that you had a negative experience at our hotel. As you can see from previous reviews, this is not typical and we will be sure to address the issues you mentioned in your review to ensure they do not occur again in the future. Please feel free to contact us directly at the hotel if...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Banquet Room

Additional Information about Hampton Inn Wilmington-University Area/Smith Creek Station

Address: 124 Old Eastwood Rd, Wilmington, NC 28403-1861
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: RM556 - RM1,073 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Wilmington-University Area/Smith Creek Station 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hampton Inn Wilmington-University Area/Smith Creek Station Hotel Wilmington
Hotel Style:
#3 Family Hotel in Wilmington
#4 Business Hotel in Wilmington
#4 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Wilmington-University Area/Smith Creek Station staff and other travellers.
3 questions
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Greenville, North Carolina
Atlanta, Georgia
11 months ago
over a year ago

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Questions? Get answers from Hampton Inn Wilmington-University Area/Smith Creek Station staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was very nice and quiet”
cal008, 16 May 2017 | Read review
“All around a great hotel, I prefer the room with the double beds on the 5th floor, bc I can see a view of Wilmington.”
F3058MXbrandons, 16 Sep 2016 | Read review
“Lots of good parking and plenty of nearby eateries in walking distance.”
GatorDWV, 12 Jun 2016 | Read review
“402 is a corner room, extra large room and a half studio. Refrigerator and microwave”
RandallM566, 5 Jun 2016 | Read review
“For the price it's worth the drive”
jamesn142, 21 Apr 2016 | Read review
5 of 5
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US$124* /night
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Prices are for 1 room, 2 adults
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