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BEST WESTERN PLUS Coastline Inn

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600 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Coastline Inn
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Showing 578: English reviews
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 September 2016

The best part of this hotel is the easy walking distance to downtown Wilmington District, The hotel staff were very friendly, breakfast was basic and the fitness room wasn't well maintained, the running machine did not work. The rooms are old, dated and need modernising, the safety deposit boxes are kept at reception and there is no outside seating area... More 

Helpful?
1 Thank dee635
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the nice comments on the staff. I am sorry about the issue with the treadmill. This is the first time it has been reported and we will get it fixed ASAP. We do recognize that the hotel needs some renovations and we recently got sold to another owner and they are working on a plan to renovate... More 

1 review
Reviewed 20 September 2016

I have stayed in many hotels in the US including the Plaza and the Trump NYC - nothing beats the coastline Inn Wilmington NC - value for money - unique and beautiful hotel in such a perfect setting - everyone so friendly and helpful - felt like home - will be returning there for sure - hope nothing ever changes... More 

Review collected in partnership with Best Western

Helpful?
Thank Deb R
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you so much for the great comments on the hotel and the staff. I will be sharing them with the staff today! My staff truly love their jobs and they love our guest. They take great pride in interacting with all of our guest and growing relationships. We look forward to your next visit. More 

Charlottesville, United States
1 review
Reviewed 16 September 2016

I recently stayed at the Best Western Plus Coastline Inn. It was an enjoyable experience, but the bed was very uncomfortable. Overall, I would stay there again mainly because the staff made the trip very pleasant.

Review collected in partnership with Best Western

Helpful?
Thank William M
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for staying with us and we greatly appreciate your business. Thank you for the nice comments and we hope to see you again soon. More 

Los Angeles
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 September 2016 via mobile

As a business traveler, I'm loyal to my favorite hotel chain, except when they are full! So I chose the Best Western for my week long stay. I really like this property. I love the free self parking. They have a complementary breakfast which offers a wide range of breakfast options and my favorite, bottomless coffee! My room had a... More 

Helpful?
Thank sunking1899
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

I can't thank you enough for the nice comments on the hotel and the staff. We are so glad you enjoyed your stay and that you joined our rewards program. We look forward to see you again soon More 

Fayetteville, North Carolina
Level Contributor
169 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 September 2016

The most incredible thing about this hotel is the level of service you receive. The service at this hotel is more like what you may expect to receive at a resort rather than hotel. Everyone on the staff is courteous and polite, and I do mean everyone - every clerk, every housekeeper, every maintenance person. Not only are they extremely... More 

Helpful?
Thank TheHoff83
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you so much for your great comments on my staff! My staff really care about our guest and they make every single guest feel at home and will do anything to make their stay comfortable. I will share your comments with them today and we look forward to your next visit More 

Level Contributor
202 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 4 September 2016 via mobile

Pros: Pet friendly ($20/day charge), River views, walkable to downtown, free bfast, reasonable rates. Cons: Bugs in our room (lots of ants & flies) Strong musty smell, king suite had a tv in the bedroom but not in the sitting room (but had a spot for it), and tiny bathroom. Not our best experience with best western but overall a... More 

Helpful?
Thank TravelingTexans007
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for your nice comments. I am sorry about the issues you had during your recent stay. Being an exterior property definitely allows easier access for the smallest of bugs and we are always working with our local pest control company and replacing the weather stripping on the entry doors to keep pest at bay. I am sorry and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2016

Thee staff were very pleasant and went out of their way to help us. The hotel was very clean and well maintained and the service was great. Great views as all the rooms faced the river. I will definitely recommend this hotel

Review collected in partnership with Best Western

Helpful?
Thank premanathang
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the nice comments and we greatly appreciate you selecting our downtown hotel. We hope you will come back soon More 

Cumberland, Rhode Island
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 August 2016

I was surprised with the hotel in Wilmington. It wasn't what I expected from a Best Western. The lobby was very small. The room had a musty odor and the A/C was rather noisy. The bathroom was rather small although clean. When they cleaned our room, they didn't leave any towels but upon calling the front desk, they immediately brought... More 

Review collected in partnership with Best Western

Helpful?
Thank dmp96
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

I'm sorry that the hotel did not meet your expectations during your recent stay. We work very hard to keep the rooms and the property in working order and we take great pride in making each of our guest feel at home and making their stay with us a memorable one. Per my previous email on the brand website, I... More 

1 review
Reviewed 19 August 2016

Excellent hotel and very friendly staff. We were new to the area so they offered ideas of things to see and places to eat. The hotel is very clean and offers an outstanding view of the river. We will definitely come back when we are in the area. One of the best hotels for the money.

Review collected in partnership with Best Western

Helpful?
Thank suzannebG5744SR
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We greatly appreciate your nice comments on the hotel and the staff. We hope to see you again in the near future. More 

Boone, NC
Level Contributor
82 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 18 August 2016

My wife and I just recently got married and took a mini honeymoon to Wilmington. We booked the "Tower Room" at this hotel, and it gave us the best views and layout I've ever experienced in a hotel room! If you're looking for a room with the absolute best views, sunlight, and uniqueness, book the Tower Room! Multi-levels of amazing... More 

Helpful?
Thank RahnC
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the nice comments on the hotel and the staff. The Tower suite is definitely our most popular room and offers views of the city and the riverfront. I am sorry about the issues you incurred and we are working diligently to get those areas repaired. Congratulations on your recent marriage and hopefully we will see you again... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Coastline Inn

Address: 503 Nutt St, Wilmington, NC 28401-3339
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: RM518 - RM978 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Coastline Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Best Western Coastline Hotel Wilmington
Best Western Coastline Inn Wilmington Nc
Best Western Wilmington
Wilmington Best Western
Hotel Style:
#8 Business Hotel in Wilmington
#10 Family Hotel in Wilmington
#10 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Coastline Inn staff and other travellers.
2 questions
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Naperville, Illinois
9 months ago
East Bend
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Coastline Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the river!”
 of 5 bubbles dreals, 14 Nov 2016 | Read review
“The rooms overlook the river, so the higher up, the better the view.”
 of 5 bubbles SuzeQFlorida, 12 Oct 2016 | Read review
“Fourth floor room had river view but no outside area.”
 of 5 bubbles dee635, 22 Sep 2016 | Read review
“All Rooms Have Water Views!”
 of 5 bubbles TheHoff83, 13 Sep 2016 | Read review
“Choose the Tower Room!”
  • View of USS North Carolina from upstairs loft (Tower Room)
  • View of river from upstairs loft (Tower Room)
  • View of river from upstairs loft (Tower Room)
  • Coast Guard cutter leaving port (view from upstairs loft in Tower Room)
  • Coast Guard cutter leaving port (view from upstairs loft in Tower Room)
  • Very spacious bathroom with walk-in shower (Tower Room)
  • Very spacious bathroom (Tower Room)
  • Stairway leading from front door to living space (Tower Room)
 of 5 bubbles RahnC, 17 Aug 2016 | Read review
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