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All reviewsrooftop barthe manager's receptionmade to order omeletsdouble queen suiteparking garageroom safehotel amenitiesbeautiful lobbybeautiful hotelnice indoor poolconvention centerself parkrooms were very cleanthe cape fear riverriver walkspent two nightsdowntown area
The hotel itself is quiet attractive, and in a great location. The room was modern and spacious with a lovely view. Constant inconveniences, however, eventually tarnished the entire experience.
Immediately on arrival, I got a bad feeling while waiting for the elevator with two guys...More
The Embassy Suites is everything that you would want in a hotel on a vacation. It is located right on the river next to the marina, board walk and close to downtown. Just a short walk away from all the restaurants and everything that's happening...More
3 Thank MullMeis
Response from DellE1992, Manager at Embassy Suites by Hilton Wilmington RiverfrontResponded 25 May 2018
Thank you for being our guest and for taking time to review your recent experience at our hotel. We are delighted you enjoyed your stay and found our location to your liking. We are happy you liked the complimentary breakfast and had the...More
This hotel was ok. Not the cleanest for being so new. Found a poopy diaper in the pull-out sofa and the staff was shocked, but didn't really do anything but make a note in the computer for the manager. I never heard from the manager....More
The hotel is great, fairly new , the fourth of July fireworks was awesome. I saw the fireworks from the bar on the roof top of the hotel. I would give the staff an okay rating, not everyone was friendly. For some, it seemed to...More
This is a hotel that is fairly new so everything seems clean and bright. It is located at one end of the Riverwalk so was convenient to shopping at the Cotton Exchange or walking to a number of restaurants. We had a great view of...More
I can only answer for our room and our experience, but we didn't have any complaints. We stayed there the week of July 4th. The room was very clean upon arrival and was cleaned by a reasonable hour every day (some places... More
I can only answer for our room and our experience, but we didn't have any complaints. We stayed there the week of July 4th. The room was very clean upon arrival and was cleaned by a reasonable hour every day (some places we've stayed lately, we would return after lunch time and our rooms had not been visited yet; here, they were done by 12-1 every day). I stopped the housekeeping crew in the hall one day asking for extra shampoo (I forgot mine) and apologized for interrupting their work; they went overboard explaining that I was the guest and whatever I needed was their priority. Again, this was just one 5 night visit here, but we didn't have any complaints about housekeeping.