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Holiday Inn Wilmington

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Holiday Inn Wilmington
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136 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Cincinnati, Ohio
Reviewed 9 June 2015

I stayed at this location the first week of June on a short overnight. The van driver was a nice man from africa and was very accommodating to us. The front desk personnel were also very nice and helpful. They suggested taking a stroll of downtown wilmington as there is a lot of history there. The room was clean and...

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Helpful?
Thank Clnjssc
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review! We are so glad to hear that you enjoyed your time in Wilmington, North Carolina. Our team loves recommending favorite local restaurants, shops and attractions, so thank you for reaching out to our team during your stay. We appreciate the compliments about our comfortable accommodations and we look forward to seeing you again in the...

Baltimore
Reviewed 7 June 2015 via mobile

We did not have a good experience at this Holiday Inn. The first room we were given was already occupied. The second room had a broken air conditioner that maintenance couldn't fix. The third room we got was fine but by this time we were getting tired of lugging our bags around. The rooms were clean. I guess the most...

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Helpful?
Thank Dazz
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for taking the time to write a review about your recent experience at our hotel. We are truly sorry for the inconveniences that you experienced during your stay and would like to thank you for bringing this concern to our attention. We have shared this review with our team and made necessary changes to improve the overall experience...

North Wales, Pennsylvania
Reviewed 1 June 2015

I used to stay solely at Marriott properties, but let me tell you, after staying at this Holiday Inn and getting the level of service I did I am converted! Dominique at the front desk does the best job ever - she's knowledgeable and very thorough, she asks that next question you haven't even thought of yet! The hotel itself...

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Helpful?
Thank Donna1325
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for visiting us at the Holiday Inn Wilmington hotel. We are pleased to hear that you enjoyed your stay and truly appreciate the compliments about our clean rooms, excellent service and unique amenities. We look forward to sharing this feedback with Dominique and the rest of our team. We hope to see you again soon! Sincerely, Holiday Inn...

Raleigh, North Carolina
Reviewed 21 May 2015

Stayed at hotel May 16-17, 2015 for a soccer tournament. The staff at the front desk were outstanding, rooms were clean and parking was fine. However, for the high expense I expected a free breakfast for each Saturday and Sunday mornings; however I was told on Sunday that for my $162 rate did NOT cover for breakfast. I HAVE TOLD...

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Helpful?
Thank Hunter C
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review. We appreciate the kind words about our friendly team, clean rooms and complimentary parking. However, we are disappointed to hear that you were not completely satisfied with your stay and would like to thank you for bringing this concern to our attention. Our rates do vary based on travel dates and availability, so we always...

Charlotte, North Carolina
Reviewed 19 May 2015

The staff at the Holiday Inn in Wilmington was awesome! In particular, I like to recognize Dominique for her assistance and professionalism. I look forward to our next visit to Wilmington and staying at this hotel. I highly recommend this hotel to anyone looking for an affordable, clean hotel with a great staff.

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1Thank Tim K
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for recommending our great value, clean rooms and friendly team to fellow travelers! We are pleased to hear that you enjoyed your stay and really look forward to sharing this wonderful feedback with Dominique and the rest of our staff members. We hope you will be returning to Wilmington again soon! Sincerely, Holiday Inn Wilmington Management Team

Reviewed 8 May 2015 via mobile

After a long night of driving and a fall through with another hotel, my friend and I were both in desperate need of sleep. Having been turned away numerous other places, we were hoping for the best. The front desk man, Larry, was the sweetest and most helpful man I have ever met. He made sure we were safe and...

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Helpful?
Thank Tiffany D
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for joining us at the Holiday Inn Wilmington! We are so glad that we could provide a comfortable, safe place to stop and rest after a long day of travel. We appreciate your feedback and look forward to sharing these compliments with Larry and the rest of our team. We look forward to seeing you again in the...

Manassas, Virginia
Reviewed 6 May 2015

We found that the staff here were all very responsive to our questions and were extremely pleasant and hospitable. In particular, Dominique, Katie, and Brandon(??) were friendly and helpful. The hotel was very clean, the room was comfortable and it was close to the beach and downtown Wilmington. We would probably stay there again on a future visit.

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Thank MaggieE_F1960
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for this kind review! We look forward to sharing this feedback with Dominique, Katie, Brandon and the rest of our team. We are pleased to hear that you enjoyed our comfortable rooms and convenient location. We look forward to seeing you again soon! Sincerely, Holiday Inn Wilmington Management Team

Raleigh, North Carolina
Reviewed 5 May 2015

I joined TripAdvisor after this terrible experience. I am hoping that this can be prevented for future travelers. For the record, I waited to write this review after I stayed at another comparable hotel in Wilmington. It was a very uncomfortable feeling in the bar while trying to have dinner. There were several contractors coming to the bar getting free...

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Helpful?
1Thank dredilaura
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review. Our goal is to provide comfortable accommodations and excellent customer service to each and every hotel guest. Therefore, we are extremely disappointed to hear that you were not completely satisfied with your stay. Thank you for sharing this feedback with our team so that we can address these concerns immediately. We welcome business travelers week...

Belton, South Carolina
Reviewed 5 May 2015

Nothing much good to say about this place, I was coming into town to see my brother and decided to pay a little more for a place that had an indoor pool so my kids could enjoy the pool when we got there. When we got there to check in rather late (approx. 9pm) there is an open bar to...

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Helpful?
Thank Danny H
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Hi Danny, Thank you for your review. My name is Danielle and I am a member of the Holiday Inn Wilmington team. We value feedback from our guests and feel that each review deserves a direct response from our staff members. Our team works hard to provide a positive overall experience for travelers, so we are extremely disappointed to hear...

Austin, Texas
Reviewed 28 April 2015

Being a traveling salesperson - aka a Nomadic Gypsy, I made a mistake of which I learned about while Dominique's smile welcomed me at the front desk. Though my dilemma was probably not the first time she's ever encountered a guest showing up a day late, she quickly took up my plight with the hotel manager. The problem was resolved...

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Helpful?
Thank Rick S
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for choosing the Holiday Inn for your recent Wilmington business trip. We are pleased to hear that you enjoyed your stay! Dominique is a valued member of our team and we really look forward to sharing these compliments with her. Thank you for being so patient while our team worked hard to adjust your reservation. We appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Wilmington.Minutes from historic downtown or the beach, travelers appreciate the full-service hotel that is ideal for the business and leisure traveler to the Cape Fear Coast. Located 15 miles from the Wilmington International Airport , Holiday Inn Wilmington offers complimentary shuttle service. We are conveniently located off of the Highway 17 Business exit. Holiday Inn Wilmington will help you maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or relax in our hot tub. Catch up on work in our business center. The Savoy Grill serves breakfast and dinner daily. The Savoy Grill is ideal for Cape Fear Cuisine. Unwind with our nightly drink specials or, for your convenience, we offer in-room dining. Our event space and outstanding service marks Holiday Inn Wilmington the place to meet.Our sales department will coordinate every detail of your event, making us the favorite for wedding, conference, banquet, military, reunion and convention planners. Businesses near the hotel: Corning, PPD,GE, UNCW, Miller MotteAttractions near the hotel:Wrightsville Beach, UNCW, Cape Fear Community College, Fort Fisher, Carolina Beach, Historic Downtown Wilmington. The Wilmington Holiday Inn - everything you expect and much more. ... more   less 

Additional Information about Holiday Inn Wilmington

Address: 5032 Market St, Wilmington, NC 28405-3430
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: RM443 - RM846 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Wilmington 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Holiday Inn Wilmington Hotel Wilmington
Wilmington Holiday Inn
Hotel Style:
#16 Business Hotel in Wilmington
#16 Family Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Wilmington staff and other travellers.
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Questions? Get answers from Holiday Inn Wilmington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room away from the elevators. It was a bit of a walk but very quiet.”
 of 5 bubbles Gheba, 28 Nov 2016 | Read review
“We stayed on the 5th floor in room 511. Elevators were quick.”
 of 5 bubbles bowbow1jamaica, 17 Oct 2016 | Read review
“We enjoy the 5th floor--but be sure to get the breakfast buffet!”
 of 5 bubbles kktelfer, 18 Sep 2016 | Read review
“Breakfast is not always free, so look for a rate where it is included.”
 of 5 bubbles Mountaineer_Steve, 12 Sep 2016 | Read review
“Third floor was quiet.”
 of 5 bubbles 821ta, 31 Jul 2016 | Read review
5 of 5