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The quality of this facility is poor. The staff were very courteous and helpful. The TV didn't work. They had to come and fix it. The towels and washcloths weren't clean. I had to go down to get replacements. The air conditioner (a wall unit...More
All of the hotel staff was great- after traveling how nice to walk into a hotel and someone greets you with a smile and welcome you. They love pets- which is a plus in my book. The rooms were clean and even the ladies cleaning...More
Never stay again..my husband was working in Wilson nc and stayed afew weeks he used his credit card then another week he used his debit card (2diffrent accounts) they charged both cards $496.08 for the week..my husband talked to Tammy I guess the manager..he couldn't...More
Response from IHGService, Guest Relations Manager at Candlewood Suites WilsonResponded 3 weeks ago
Thanks for taking the time to leave feedback, we're glad to have hosted your husband's stay. I'm sorry to hear that we missed to provide him with a more pleasant experience because of issues regarding charges on his cards and the overall service...More
beds were comfortable. but that's it. extremely overpriced for this level of quality. there was a slight odor in the room but the worse part was the dirty bathroom floor. there was no breakfast to be had. they had cereal for sale but no milk....More
1 Thank Rita T
Response from IHGService, Guest Relations Manager at Candlewood Suites WilsonResponded 6 June 2017
Dear Rita T,
Thank you for taking the time to write a review about your stay with us. We are glad that you found our beds to be comfortable. On the other hand, we would like to apologize for not living up to your expectations...More
Said that they didn't rent to locals. Is this discrimination????? It was such a negative experience seeing that this didn't happen the first time of the visit. If my first stay was without any issues, then why couldn't that record stand for a recent interest...More
Response from IHGService, Guest Relations Manager at Candlewood Suites WilsonResponded 4 June 2017
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in...More
US$70 - US$112 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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