We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Comfort Suites Winston Salem/ Hanes Mall

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Comfort Suites Winston Salem\/ Hanes Mall
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

147 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
There are newer reviews for Comfort Suites Winston Salem/ Hanes Mall
See the most recent reviews
Showing 146: English reviews
Reviewed 14 November 2016

Buyer beware! In spite of the name, this is not an 'all suites' hotel. I booked through a discount travel site and on check-in was told that my purchase was for a standard room, not a suite. Both the hotel and - more concerning for me - the booking site (Expedia/Hotwire) refused to make a change because in spite of...

Thank Stephanie B
Reviewed 8 November 2016 via mobile

This place is clean and the beds are comfortable. The pull-out sofa, though, is awful. Small (twin-sized?) and very, very beaten. We arrived very late and spent nearly an hour getting our room ready because there were no sheets or blankets in our room for the pull-out and night staff could not be found to help. Phone didn't work in...

Thank keerstn
Pawleys Island SC
Reviewed 1 November 2016

The hotel at which we usually stay was full, so we chose Comfort Suites for the first time. It was a pleasant and perfectly acceptable visit. The staff was accommodating and friendly, the facility was in good condition, and our room was very clean. Although it is located very close to I-40, the noise level was surprisingly low and was...

Thank PawleysDude
McMinnville, Tennessee
Reviewed 1 November 2016 via mobile

Hotel is very nice and clean, Breakfast is so so. Always has ice cold lemon water downstairs in the lobby.. I think it is under new ownership. Hope it only gets better and better and they will do some remodeling and updating as this is one of our favorite hotels in Winston-Salem. Pool is outside , no Hot tub. Rooms...

Thank tylas9397
Reviewed 2 October 2016

Not a frequent guest at Comfort Suites. Not really sure why, other than program loyalty with other brands. This was a really great stay for us. Great service and great rooms. Near the mall. Near Forsyth Hospital. Convenient to Ardmore neighborhood.

Thank Ben J
Morganton, North Carolina
Reviewed 26 September 2016

Booked this hotel for an early morning doctor's appointment. Hotel was very clean and comfortable except the room smelled musty. The air conditioner was running but very humid in the room. Nice comfortable beds and the bathroom was clean and updated. The breakfast was good. Especially enjoyed the crispy bacon. Would probably stay again but would request another room if...

Thank Mawmaw2005
Litchfield Beach, South Carolina
Reviewed 30 August 2016

Best location close to I-40, Wake Forest, Hanes Mall and Reynolda house and gardens. The service was welcoming and our room was clean and very comfortable refrigerator and microwave in our room. And cable with HBO. Just like my coffee in the room. Coffee pot too small.

Thank Betsy B
Reviewed 31 July 2016 via mobile

Was recently in town for my grandmothers funeral. Everyone at the comfort suites was so nice to our group. From the moment we walked in till the moment we left, everyone was great. The shower had good water pressure and was hot, AC was cold. All in all, we had a wonderful experience.

Thank William L
Reviewed 30 July 2016 via mobile

This is one of cleanest, friendliest Comfort Suites I have found. Great stay. Only reason I don't give it an excellent rating is that WiFi was weak in my room and tub drained slow when taking a shower. Still, recommended.

Thank Southernroads
Raleigh, North Carolina
Reviewed 27 July 2016 via mobile

I stayed for one night. I arrived late and had to wait a few minutes for check in. During check in, I was told I received a complimentary upgrade to jacuzzi room. It was interesting to see but since it was short trip I didn't to try it out. The bed was comfy. Since it was late I didn't check...

Thank bk_essence

42 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (18)
Room/Suite (4)
Hotel & Grounds (1)
Bathroom (1)
Other (12)

Management photos: Courtesy of the property manager

All Management Photos (24)
Other (24)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Winston Salem hotels
1.8 km away
Quality Inn & Suites Hanes Mall
Quality Inn & Suites Hanes Mall
#23 of 37 in Winston Salem
142 reviews
1.3 km away
0.8 km away
Hampton Inn Winston-Salem - I-40 / Hanes Mall
Show Prices
Show Prices
Show Prices
1.0 km away
La Quinta Inn & Suites Winston-Salem
0.9 km away
Fairfield Inn & Suites Winston-Salem Hanes Mall
2.0 km away
SpringHill Suites Winston-Salem Hanes Mall
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Court, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: RM396 - RM986 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Orbitz, Travelocity, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Comfort Suites Winston Salem/ Hanes Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Winston Salem/ Hanes Mall staff and other travellers.
6 questions
Ask a question
Waynesville, North Carolina, United States
Wilmington, NC
over a year ago
Charlotte, North Carolina

See all questions (6)

Questions? Get answers from Comfort Suites Winston Salem/ Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not be elevator.”
GiGiHouston_TX, 15 Nov 2016 | Read review
“If you want a suite, make sure you clarify that that's what you're getting”
stephaniebE1988OD, 14 Nov 2016 | Read review
“We were on the 5th floor an slept well”
49betsyb, 29 Aug 2016 | Read review
“Double rooms are larger.”
tylas9397, 19 Apr 2016 | Read review
“Choose a top floor room. The only noise I heard was from kids running on the floor above me. There were no outside noises to speak of.”
MikeH332, 5 Apr 2016 | Read review
5 of 5