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Going through a difficult time so the location next to the hospital is convenient. Sam is so wonderful. Not one single gle staff member was anything but pleasant. Always with a smile and super accommodating. I would always stay here!!!
Recently stayed in two rooms at this location for two nights for mother's doctor's appointments at Wake Forest. Jessica at the front desk was AMAZING from the time we checked in until we checked out. She went the extra mile at everything. The shuttle to...More
I would not recommend had to literally change hotel room three times. The first room,ac was loud did not get any sleep the first night, the second room the refrigerator smelled like rotten milk causing a lingering smell in hotel room not to mention the...More
For a place to crash late and launch early, we look for Holiday Inn Express. The staff here is outstanding. Patient with the slightly confused elderly couple in front of me. When I left my credit card, someone ran to meet me before I let...More
Stayed for 4 nights on a recent business trip. Clean rooms although I did find an ant crawling on my pillow one night! Not that big of a deal. At least it wasn’t a 2” Long roach like some places I have stayed! Close to...More
1 Thank siropderable
Response from IHGService, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown WestResponded 29 April 2018
Lovely day from Holiday Inn Express Winston-Salem Downtown West, it was great to have hosted your stay! We consistently aim to provide True Hospitality for everyone. That in mind, I'm delighted to read your kind remarks about our Front Desk personnel and convenient...More