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Holiday Inn Express Winston-Salem Downtown West

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Holiday Inn Express Winston-Salem Downtown West
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202 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Winston-Salem Downtown West
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Showing 196: English reviews
Mooresville, North Carolina
Reviewed 24 March 2015

Had reservations booked through Wake Forest for business, we had two confirmed single rooms on our reservation, but because they had construction and were tight on space, they combined our rooms so we shared a double (they told us this at front desk), not a great start, hopefully they didn't double bill WFU! Shower faucet handle was loose and was...

Thank rogflash
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

rogflash, Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We thank you for staying with us and hope to see you again once the renovating is complete. Sincerely, James Williams General Manager

Atlanta, Georgia
Reviewed 18 March 2015

The hotel is, in many ways, is better than I expected. It is comfortable, clean, good breakfast, pleasant people, good location, but then misses on the small things. The ice machine doesn't work on the 2nd floor and hasn't for months. The vending machines on 2 and 3 were empty for my entire stay there (four days). The staff was...

Thank Aksarbenga
IHGCare, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear Aksarbenga, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with clean and comfortable rooms, good breakfast, nice staff and location of the hotel. We are committed to providing our guests with the highest quality...

Reviewed 11 March 2015

covered all the basics with aplomb; wonderful breakfast although the atrium had a few leaks due to some heavy rain. The bed linens were great and the pillow was the best. Nice big screen TV with cable service....excellent Wi-Fi

Thank Rick B
Huntersville, North Carolina
Reviewed 9 March 2015

Winston Salem is a neat town close to Charlotte. A couple other hotels were booked for Thursday, March 5th so we booked a room a little farther away from the music venue at the Holiday Inn Express on Miller St. The room was very nice. Beds are comfortable. Check out is 11:00 a.m. We got back to the room late...

Thank Dena T
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dena T, I understand and apologize for the inconvenience caused by the noise of the construction workers and the staff. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. I hope this will not prevent you from staying with us in the future and would like to have the opportunity make...

Toronto, Canada
Reviewed 3 March 2015

The company put me at the Holiday Inn Express which is not at all the hotel level I am used to. It was a very pleasant stay. I stayed in the King Leisure room which was good size, a nice desk and small sofa, microwave, fridge and coffee maker. Clean bathroom and the room and hotel in general are clean....

Thank susanlynne18
Rock, West Virginia
Reviewed 23 February 2015 via mobile

My son and I stayed here 2 nights (originally only planned one night) so that he could go to the hospital which is within walking distance! The breakfast was wonderful and plentiful both days. Both rooms did seem to need some attention to them as the first room had many visible areas of peeling wallpaper and the second room seemed...

1Thank Jennifer L
Glendale, Colorado
Reviewed 20 February 2015

The hotel is clean and the staff and friendly. The staff go over and above to make you feel at home when staying at the holiday inn express. We travel almost every week, and like to stay in holiday inn hotels wherever possible. I stayed in a room in the top floor and it was very quiet. It had a...

1Thank Max B
Eden, North Carolina
Reviewed 12 January 2015

After a very long day at the hospital It was time to search for a hotel.Being from out of town and not knowing the area I was concerned about my safety. Not having any access at 1:00 a.m. to any internet to search T.A., I asked some of the security guards to recommend a nice hotel in a safe area,...

4Thank Jodie C
Reviewed 19 November 2014 via mobile

The room was clean and stocked. The Internet was slow and the gym was down for "maintenance" during the entire length of our stay. However, the staff was friendly and real eggs and bacon were served during breakfast. Altogether, it was a nice hotel.

Reviewed 7 October 2014

I reserved a room at Holiday Inn. I made reservations for wrong days. I was one week off. When asked to move dates one week, they refused. The hotel was 100% reserved for both dates and kept my deposit which was 100% of entire stay over $650. Hotel then threatened to call police if I offered my room to a...

1Thank mis9
Lynn S, Director of Sales at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your feedback mis9, I wanted to apologize for any inconveniences that occurred during your stay with us. This type of behavior is unacceptable and has been brought to the attention of our management team. I do hope you choose to stay with us again in the future and that we are able to correct any past issues...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New downtown Winston - Salem hotel boasts excellent facilities Enjoy comfort at our new Holiday Inn Express Winston-Salem Downtown West near Wake Forest University. Our Winston - Salem accommodations will make you feel at home when you travel.Families looking for lodging in downtown Winston - Salem will enjoy staying at our hotel, located just off Business I-40. We offer close proximity to numerous Winston-Salem attractions, so you will always have something fun to do. Nearby sights and activities include shopping at the Hanes Mall, exploring historic Old Salem, SciWorks, the Reynolda House Museum of American Art and Bethabara Park. Business travelers will be impressed by the comfort of our Winston - Salem hotel. Situated downtown near the Benton Convention Center, we are convenient to large companies, including the BB&T headquarters, Krispy Kreme headquarters, Sara Lee, GMAC, Lawrence Joel Coliseum and both Wake Forest University Baptist and Forsyth Medical Centers. Salem Academy, Winston Salem State University and North Carolina School of the Arts are nearby. We offer a 24-hour business center with fax, print and copy services and free high-speed, wireless Internet access.While lodging in our downtown Winston - Salem hotel, enjoy amenities like the outdoor pool, a 24-hour fitness center and complimentary Express Start hot breakfast. Book your reservation now to take advantage of our great Winston - Salem hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Winston-Salem Downtown West

Address: 110 Miller Street, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: RM529 - RM644 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Winston-Salem Downtown West 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Winston-Salem Downtown West Hotel Winston Salem
Holiday Inn Winston Salem
Winston Salem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Winston-Salem Downtown West staff and other travellers.
1 question
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Murrells Inlet, SC
10 months ago

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Questions? Get answers from Holiday Inn Express Winston-Salem Downtown West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are slightly quieter but the hotel in general is pretty quiet.”
 of 5 bubbles D4362XJtomr, 26 May 2016 | Read review
“I don't think there are any good views.”
 of 5 bubbles JudyHoyer, 22 May 2016 | Read review
“away from the lifts”
 of 5 bubbles Shakaka, 3 May 2016 | Read review
“It has to be the friendliest hotel in WS. Excellent customer Service!”
 of 5 bubbles lariatgirl, 16 Apr 2016 | Read review
“Rooms on the north side overlook the nearby interstate”
 of 5 bubbles KayS470, 21 Nov 2015 | Read review
5 of 5