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Residence Inn Winston-Salem Hanes Mall

Traveller (64)
Room & Suite (47)
Dining (22)
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3885 Oxford Station Way, Winston Salem, NC 27103-1340 See on map
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (32)
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All reviews reception area fire pit full kitchen awesome hotel sofa bed one night room was spacious hanes mall wake forest front desk parking lot free breakfast waffles netflix kitchenette toiletries walmart
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1 - 5 of 32 reviews
Reviewed 1 week ago

See for yourself the pictures....still with grease from previous guest. This hotel have a little more than a year, was not like that before....needs more attention, also the elevators entrance ( the metal threshold on each floor) it's disgusting, looks like was never cleaned. It's...More

Thank Dan K
Response from ThereseH737, General Manager at Residence Inn Winston-Salem Hanes MallResponded 6 days ago

Thank you for your review. I sincerely apologize for the issues that you encountered while at the hotel. I appreciate your honesty. It is with reviews like this that will help us address the issues and work on making the hotel better. Your comments will...More

Reviewed 4 weeks ago

Only stayed one night so was not able to take advantage of any amenities. Bed was comfortable, room was quiet and had what I needed, very big suite for one night but not going to argue. Breakfast was typical hot items etc.. so it worked.

Thank monikag494
Response from ThereseH737, General Manager at Residence Inn Winston-Salem Hanes MallResponded 4 weeks ago

Thank you for your review. We appreciate your kind words and are happy that your 1 night with us was a comfortable one.

Reviewed 14 September 2018 via mobile

New hotel in a great location in Winston Salem, rooms very nice, beds very comfortable, breakfast very good as well as the complimentary get together s 3 x a week, gym is nice, outdoor pool is ok, no hot tub though. This residence inn has...More

1  Thank David K
Response from ThereseH746, General Manager at Residence Inn Winston-Salem Hanes MallResponded 15 September 2018

Thank you for the review and for your insight - we will be working hard to address the issue of not having a daily newspaper for our guests.

Reviewed 5 September 2018 via mobile

I stayed at the Residence Inn off of Hanes Mall Blvd, it is fairly new. I have stayed at many Residence Inns, but trust me when I tell you I was blown away after just walking into the lobby. The ambience was set upon my...More

1  Thank geraldg434
Response from Therese H, General Manager at Residence Inn Winston-Salem Hanes MallResponded 5 September 2018

Thank you for the 5 star review of your recent stay at the Residence Inn Hanes Mall. We are pleased to hear that we exceeded your expectations and look forward to welcoming you back next time you are in the area.

Reviewed 2 September 2018 via mobile

We were just passing thru on our way to Myrtle beach. Hotel is new (opened last year), therefore room and furnishings are nice and in good shape. Room was clean, we requested a pack and play for our baby, it was brought quickly and the...More

1  Thank BennyMom
Response from Therese H, General Manager at Residence Inn Winston-Salem Hanes MallResponded 5 September 2018

Thank you for the review and for your insight, we sincerely appreciate your comments and will be looking into the issues that you mentioned.

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Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Price range
US$103 - US$197 (Based on Average Rates for a Standard Room)
United States > North Carolina > Winston Salem
Traveller (64)
Room & Suite (47)
Dining (22)
Business Centre & Event Rooms (1)
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Questions & Answers
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Room Tips
"try to ask for a clean one."
1 week ago
Read review
"I usually like closer to the elevator so the walk is not so far when you are exhausted."
26 Oct 2017
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"fourth floor only"
3 Oct 2017
Read review
"Go for it. Worth the $"
16 Sep 2017
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