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Hampton Inn & Suites Winston-Salem / University Area

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Hampton Inn & Suites Winston-Salem \/ University Area
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478 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Blackstone, Virginia, United States
Reviewed 5 days ago NEWvia mobile

By far this is the best Hampton Inn and Suites I have visited. I travel weekly for work, am a Hilton Diamond Club Member, and have stayed at more Hampton Inns than I can count. Customer service is what sets the best apart from the mediocre. Roger Higgins is incredible. He goes above and beyond for guest satisfaction. One night...

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Helpful?
Thank Janet B
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for the kind words and taking time to give us your feedback. We strive on making our guests feel at home. It is a delight to see that Roger our night auditor even plays a role in continuing the culture that the staff is building. I look forward to serving you in the future. Thanks

Atlanta, Georgia
Reviewed 1 week ago

The hotel is in a great location although my GPS wouldn't recognize the address. The staff is great and the property was very clean inside and out. The complementary breakfast was an added bonus. I would highly recommend this hotel to anyone traveling this area.

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Helpful?
Thank Robert M
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Such a nice treat to have our guests stay over during Thanksgiving. Let me thank you for choosing our hotel while in town. Sorry to hear about your GPS not being able to recognize our location. I do hope you had a great holiday and I look forward to serving you in the future, Thanks

Ontario, Canada
Reviewed 1 week ago

Enjoyed our stay here. Close to restaurants and shopping. Very nice King Room with walk in shower. Nice amenities. Paris, at the desk, was friendly competent and engaging. Really felt welcomed by him.

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Helpful?
Thank James J
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you for taking time to give us such a nice review. I love to see what our guests are saying about their stay with us. So glad that Paris could make your stay so much more. I look forward to serving you in the future.

Reviewed 2 weeks ago

Found the clean bedding and clean bathroom that we expect from a Hampton. The room was quiet. The breakfast was a typical Hampton breakfast. Nothing too exciting. It would have been nice if plain yogurt had been offered. We would stay here if in the area again. We did not use the business center, pool or fitness center.

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Helpful?
Thank Victoria M
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for being our guest here at the Hampton Winston-Salem. I am glad to hear that you had a nice stay but I do apologize that there was no plain yogurt. I will get with my breakfast lead and see what we can do about that!! I look forward to your next visit, Ta

McComb, Mississippi
Reviewed 2 weeks ago via mobile

Nestled in a beautiful area, with all the conveniences of sustaining you're stay, is the Hampton Inn and Suites on Summit Square ct. Undoubtedly the best stay in years. In fact , I can't remember a better experience. Summer and Gloria with Sales mngr Vicki Hiatt, must have spent pain staking days , to bring this staff of customer conscious...

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Helpful?
Thank RCTerre
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you for all the kind words. I really appreciate reading guests comments and sharing them with my team. I am so glad that everyone had apart in making your stay unforgettable. I look forward to serving you in the future.

Fairfield, CT
Reviewed 2 weeks ago

As a long time travel industry veteran - I know great service when I see it. Kirby at the front desk makes you feel like you are "home." Not an easy task for a hotel like a Hampton Inn - which is generally not a full service hotel...but Kirby makes it feel that way. This is our 3rd visit at...

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Helpful?
Thank Travel4ever10
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for being our guest during this exciting time in your life as well as your children's and letting us make you feel like you are home. We strive on making sure our guests have that home away from feeling. I am glad that Kirby could be a part of your experience. I look forward to seeing...

Reviewed 2 weeks ago via mobile

This hotel is a little gem. Came here for a little weekend trip. Paris was so helpful and friendly. Thank you for making our stay a delight and relaxing. I recommend this hotel to any family looking to stay I. Winston-Salem area.

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Helpful?
Thank pgrimmi
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for your kind words. It really means so much to hear from our guests. I am very pleased that Paris was helpful and made your stay so friendly. I so glad that you choose our Hampton to bring your family to. I look forward to serving you in the future,

Columbia, United States
Reviewed 27 October 2016

Had a very good visit at this hotel. It's right off of Hwy 52 and the drive into downtown Winston was less than 15 minutes. The hotel was clean; the staff was friendly; and food and shopping was close. Breakfast was minimum, but we eat too much anyway.

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Helpful?
Thank Lonnie S
Gloria P, Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you for being our guest. We strive on making sure that we exceed your expectations and that you leave with a smile on your face. I am glad to hear that we delivered. I look forward to being able to serve you in the future, Thanks

Potomac, Maryland
Reviewed 26 October 2016

I chose this hotel because it was a busy weekend and the only place I could get a reasonable rate. The property was lovely and well maintained. The staff was friendly and helpful. The beds were extremely comfortable.

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Helpful?
Thank jrose5905
Gloria P, Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thanks for choosing to stay with us while in town. I am glad to hear that we were able to accommodate you over such a busy weekend. We have a staff that strives to be the best and I am glad that it shows. I look forward to you visiting the property in the future, Thanks

Chrisiansburg, VA, United States
Reviewed 24 October 2016

This Hotel and staff are excellent. The sales mgr. Vickie has gone above and beyond to accommodate my group in arranging a long term stay for myself and business group. Each time at check in and arrival daily, Kirby, the night mgr. greets me / us energetically. Always with a smile and an offer of services, which really helps to...

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Helpful?
Thank Tim A
Gloria P, Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you for being our guest as always. I am glad to hear that Vicki took great care of you and we will be seeing more of you and your group. It is so overwhelming to hear that our front desk Kirby was there to serve. I look forward to being able to make each and every stay as this,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hampton Inn&Suites Winston-Salem/Univ. area is the city's newest hotel. ... more   less 

Additional Information about Hampton Inn & Suites Winston-Salem / University Area

Address: 309 Summit Square Ct, Winston Salem, NC 27105-1483
Region: United States > North Carolina > Winston Salem
Price Range: RM485 - RM694 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Winston-Salem / University Area 2.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Odigeo, Travelocity and Priceline so you can book your Hampton Inn & Suites Winston-Salem / University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Winston-Salem / University Area
Hampton Inn & Suites Winston-Salem / University Area Hotel Winston Salem
Hotel Style:
#1 Family Hotel in Winston Salem
#2 Romantic Hotel in Winston Salem
#2 Business Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Winston-Salem / University Area staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Winston-Salem / University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room space was nicely organized - a bit different than the usual. Quite spacious.”
 of 5 bubbles 418jamesj, 26 Nov 2016 | Read review
“Ask for a real suite - tremendous amount of space!”
 of 5 bubbles Travel4ever10, 20 Nov 2016 | Read review
“There were plentiful spaces for parking and employees quick to answer any questions you might have about the Winston-Salem area.”
 of 5 bubbles elainee624, 12 Oct 2016 | Read review
“The suites are huge! The sofa bed is actually quite comfy.”
 of 5 bubbles DianeD378, 10 Oct 2016 | Read review
“If its for one or two the King Suite is like an apartment.”
 of 5 bubbles 732seanj, 7 Sep 2016 | Read review
5 of 5
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