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Courtyard Winston-Salem University

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137 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Maryland
Reviewed 26 March 2016

We stayed at the Courtyard by Marriott Winston-Salem while visiting colleges. It was a wonderful and well maintained hotel with an absolutely delightful staff. Samatha was working at the front desk when we checked in and she could not have been more helpful.

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Helpful?
Thank hawksberry
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for the kind review about our hotel and the staff!! Your feedback is very much needed and appreciated. I will share this review with our staff. Please allow us the opportunity to accommodate you and your family again!

East Lansing, Michigan
Reviewed 24 March 2016

The location is excellent for first time visitors to Wake Forest University due to its close promixity to the campus. The staff at the hotel are extremely knowledgeable and friendly. The negative points are that the fitness center has just three trendmills and they do not provide breakfast.

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Thank Kay1855
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for taking time out of your busy schedule to let us know about your recent stay with us. Providing a home away from home experience is our goal. I am delighted the staff was pleasant and ensured that your stay was enjoyable. If you are in the area again, please give us the opportunity to accommodate you!

Brevard, North Carolina
Reviewed 21 March 2016

I had a pleasant weekend stay. The room was exceptionally quiet and very clean. All the electronics needed for Internet and cable were present and in good working order. Getting into and out of the parking lot is a little awkward due to it's corner-like location. The front of the hotel faces a one-way two-lane parkway and exiting from the...

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1Thank Atsaspicymeataball
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for your wonderful review. I apologize for the inconvenience of your arrival. We strive to provide a smooth check-in for each and every guest. I have shared your feedback with the proper departments so corrections can be made. Please allow us the opportunity to accommodate you again.

Reviewed 2 March 2016

We stayed at this Hotel while my daughter was attending classes at the University of North Carolina School of the Arts. The hotel is very clean and quiet. Our rooms were ready early. The lobby had space to sit and relax and congregate with others. The location is convenient to downtown and is right next to Wake Forest Basketball and...

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Thank 661catheriner
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for the review! We're so happy that you enjoyed your stay . It is a pleasure knowing that our accommodations made your stay perfect. Look forward to your return!

Skillman, New Jersey
Reviewed 18 February 2016 via mobile

This place was a standard courtyard hotel. The convenience to wake forest university and sports arena is a big plus. No good breakfast place close is a disadvantage compared to their residence in property. Quiet location.

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Helpful?
1Thank Indybug63
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for taking the time to write about your experience at our Courtyard. Please allow us the opportunity to accommodate you again if your travels bring you back to our wonderful city!!

GA
Reviewed 17 January 2016 via mobile

A friend and I stayed 3 nights to attend a conference at Wake Forest. The courtyard was convenient to the hospital. The hotel was clean and quiet and parking spots were always available. The front desk was very helpful in recommending a fantastic restaurant. After returning home, I realized that I had left my ipad in the room. There were...

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2Thank GaTraveldoc
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for taking time out of your busy schedule to write such a wonderful review . I am so happy that your IPad was found and returned to you. We have a great staff ready to serve and accommodate every guest. I am so delighted that you experienced that level of service during your stay. Please allow us to...

Reviewed 12 January 2016

The Courtyard was a nice place to stay while I was in town on business, and the price was very reasonable. Everyone at the front desk, the bar/restaurant, and the housekeeping staff was friendly, pleasant, and helpful. The hotel is clean and the room was fine. There is nothing spectacular about the facility--it's a bit dated--but that didn't impact my...

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Thank Dave F
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for the wonderful comments about our Courtyard. We are so pleased that your stay was enjoyable. Our goal is to provide legendary service to each and every guest, and based on your comments we succeeded. If your travels lead you back to our area, please allow us the opportunity to accommodate you again.

Austin
Reviewed 1 December 2015 via mobile

My favorite hotel in Winston-Salem! The staff is terrific! Every time I visit, they remember my family and are so welcoming! They really make you feel at home and are so professional! The food is good and the lobby atmosphere makes it a great place for gathering with other parents from the nearby university. The rooms and common area are...

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Thank barwheat
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you BarWheat for the wonderful review!! Reading a review like this is tremendous encouragement to the staff that we are doing a good job!! Making our guest feel at home is our goal! I am so pleased that you enjoyed your stay, and we look forward to accommodating you and your family in the future.

New Haven, Connecticut
Reviewed 26 November 2015 via mobile

Nice and comfortable room with king size bed (and extra bed in the sofa). Small bathroom. I loved their small but efficient fitness room. Nice pool for summer days. Very good front desk service. WiFi works like a charm and makes this place good for vacation and business. Convenient for the University, it is a bit off the good areas...

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Thank pieroinusa
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you so much for the wonderful review!! We are a smaller hotel, but we are big on service!! We are so happy to accommodate you, and look forward to seeing you in the future.

Baltimore, Maryland
Reviewed 15 November 2015 via mobile

Attended a basketball game at Wake Forest. This hotel is right across the street from the coliseum. Location is perfect. Convenience stores are nearby. Food is right up the street. Staff was very friendly and helpful. Thank you, Kim, for your welcoming smiles. Our room was standard for a Courtyard. Decor is warm and classy. Marriott beds and pillows are...

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Thank LouiseQ
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you LouiseQ for the wonderful comments about our Courtyard!! We are ecstatic that your time with us was enjoyable. Our staff is what makes us stand out from other hotels, I am so glad that Kim made you feel right at home with a warm smile!! If your travels bring you this way again, please let us know, we...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Winston-Salem University

Address: 3111 University Pkwy, Winston Salem, NC 27105-4231
Region: United States > North Carolina > Winston Salem
Price Range: RM479 - RM823 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Winston-Salem University 3*
Number of rooms: 123
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Also Known As:
Courtyard By Marriott Winston-Salem University Hotel Winston Salem
Courtyard Winston Salem
Winston Salem Marriott
Winston Salem Courtyard
Courtyard Hotel Winston Salem
Hotel Style:
#11 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Winston-Salem University staff and other travellers.
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Questions? Get answers from Courtyard Winston-Salem University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask not to be put on the end rooms on the 2nd floor, due to small bathrooms.”
kenp892, 9 Mar 2017 | Read review
“We requested a quiet top floor corner room. We got it! It was extremely quiet.”
suelz2016, 22 May 2016 | Read review
“The second floor is quieter.”
Kay1855, 24 Mar 2016 | Read review
“Maybe 2nd floor and away from elevators, but we still heard people in hallway.”
  • poor renovation
SueM722, 28 Jul 2015 | Read review
“Stay away from the lobby”
robk605, 6 May 2015 | Read review
5 of 5