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Embassy Suites by Hilton Winston - Salem

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1 room 2 adults 0 children
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Embassy Suites by Hilton Winston - Salem
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756 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Winston - Salem
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Showing 754: English reviews
Durham, United States
Reviewed 2 weeks ago

My stay at the Embassy Suites in Winston-Salem, NC was absolutely wonderful! The staff were so great and accommodated everything for us. The complimentary breakfast and evening reception was a big plus.

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Thank brucewQ323VK
Mooresville
Reviewed 2 weeks ago

The room was immaculate, the staff were very friendly and helpful, and the hotel grounds were really nice and well maintained. I walked all over the hotel during my stay as well as the connected Marriott and I never felt unsafe at any point in time. The only issue I had was that the "parking pass" that I purchased did...

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Thank Pamela L
Fayetteville
Reviewed 2 weeks ago via mobile

Our family was traveling to Winston Salem for our daughter's chorus performance and this was one of the host hotels. Check in was very weird because one of the clerks came around and started touching my hair and telling the other clerk that tjis is the style she wanted. I was caught off guard because she didnt ask and just...

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Thank Liz R
Winston Salem, United States
Reviewed 2 weeks ago

Perfect location to the Convention Center across the road with underground passage way also. The rooms were great with a living area with sink/bar which were great extra space. The beds were very comfortable. Not noisy and very comfortable.

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Thank 262amye
wRIGHTSVILLE BEACH, United States
Reviewed 3 weeks ago

Nice hotel in downtown Winston-Salem. Excellent proximity to the Benton Convention Center. Suites are extremely roomy. Staff are extremely professional and friendly to guests. Nice bar reception each evening with 2 free adult drinks per person per evening and free snacks. Free full breakfast included each morning.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robert J
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Robert, Thank you for taking time to share our feedback about our hotel. I am pleased that you enjoyed the excellent amenities offered by the Embassy Suites and that our staff exceeded your expectations. We strive to provide caring, engaging and gracious service to all of our guests. Thank you for choosing to stay with us and I hope you...

Lumberton, United States
Reviewed 3 weeks ago

Enjoyed the stay the location was great, the food was wonderful the staff was helpful. I always stay here when I go to Winston Salem for my Continuing Education and I would be glad to recommend it to all.

Review collected in partnership with Embassy Suites Hotels
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Thank joyceb649
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Joyce, Thank you for being a loyal guest! We certainly appreciate the opportunity to take care of you while visiting Winston-Salem. Have an excellent day! Courtney Scholl Assistant General Manager

Forest City, North Carolina
Reviewed 3 weeks ago

I really liked the hotel and the staff. The facility was clean and the staff was very helpful and friendly. The continental breakfast was good and the evenings reception was relaxing. Everyone made us feel welcome and went out of their way to make us comfortable.

Review collected in partnership with Embassy Suites Hotels
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Thank Mtngoat79
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Thank you for taking a moment to share about your recent stay with the Embassy Suites Winston Salem. I am pleased that you were able to enjoy the excellent complimentary breakfast and evening reception we offer all guests. I hope the Embassy Suites Winston Salem will be our hotel of choice every time you are in town. Regards, Courtney Scholl...

Reviewed 3 weeks ago

Nice hotel. Great beds. But terrible problem with their plumbing. Had to call maintenance 4-5 times during 3night stay. Seems it was not just our room but an overall hotel problem. Room key did not work well. had to get that fixed a couple of times. Great breakfast, loved the omelets

Review collected in partnership with Embassy Suites Hotels
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Thank valeriegT5080HX
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Valerie, Thank you for taking time to share about your recent experience at our hotel. I do apologize for the plumbing issues you encountered and for any inconvenience that situation caused you. It is excellent to hear that you were pleased with the other amenities offered by our location. I hope you will stay with us again in the future....

Charlotte
Reviewed 3 weeks ago

In town for a convention of 800+ women barbershop singers and their families. With everyone checking in around the same time (at multiple hotels), it could have been ugly - but the Embassy Suites front desk staff did themselves proud. Smooth, friendly, and fun - they made it very pleasant. A very reasonable price which included breakfast each morning, and...

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Thank LegalBarn
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Thank you for choosing to stay with the Embassy Suites Winston-Salem! It is a pleasure hosting the conference at the Twin City Quarter and we look forward to seeing you again next year. Regards, Courtney Scholl Assistant General Manager

Charlotte, North Carolina
Reviewed 4 weeks ago

Every year we attend a conference held here. We choose to stay here because we are Hilton Honor members. Next year we will be choosing The Marriott across the street! This hotel just gets older and older each year, and poorer customer service and amenities. No doorman/bellhop readily available, no valet parking this year, had to go search the hotel...

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Helpful?
Thank cindy P
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Cindy, Thank you for sharing your feedback about your recent stay at our hotel. I sincerely apologize that we did not meet your expectations this year. We do strive to provide caring, gracious and engaging service to all our guests. I do hope you will reconsider staying with us again in the future. Regards, Courtney Scholl Assistant General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 

Additional Information about Embassy Suites by Hilton Winston - Salem

Address: 460 N Cherry St, Winston Salem, NC 27101-2898
Region: United States > North Carolina > Winston Salem
Price Range: RM625 - RM1,523 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Winston - Salem 3.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Hotel Style:
#10 Romantic Hotel in Winston Salem
#12 Business Hotel in Winston Salem
#15 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Winston - Salem staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Winston - Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have more light and less sound from events happening in the Atrium.”
LegalBarn, 3 Apr 2017 | Read review
“Stay elsewhere!”
cindyb430, 30 Mar 2017 | Read review
“If your room number ends in the teens it is a little walk from the elevators”
petethebird85, 10 Mar 2017 | Read review
“The second floor makes it easier to use the stairs when the elevators (3 of them) are being used a lot!!!”
Frank1952, 13 Feb 2017 | Read review
“Wear ear plugs! HVAC is from the 60's and loud as a jet engine.”
chadm20, 4 Nov 2016 | Read review
5 of 5