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Embassy Suites by Hilton Winston - Salem

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753 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Winston - Salem
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Showing 751: English reviews
Washington, NC, United States
Reviewed 12 October 2016

Very warm and friendly staff who went out of their way to make us comfortable! Can't say enough about the staff at the front desk, in the grille and on the floors! Great location - right downtown; we ordered out one night and chose from many available deliveries. The entire hotel was clean and well kept. It's a great hotel...

Review collected in partnership with Embassy Suites Hotels
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Thank Penelope P
Santa Clarita, California
Reviewed 11 October 2016

I will definitely return to Embassy Suites on my next visit. The staff was very friendly and accommodating. Great customer service. It was very refreshing to experience that. The room was clean and beds very comfortable. Free breakfast had good variety. The free internet could use a little boost. Overall it was a great experience and would recommend.

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Thank 725phyllisf
La Jolla, United States
Reviewed 11 October 2016

Our stay was lovely. Breakfast omelets especially delicious!! The reception staff and room service staff were friendly and helpful. We have many options but will return to this Hilton, Embassy suites for the duration of our daughters college experience at Wake Forest. The room size was large and we love this

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Thank Peter N
Peoria, Illinois
Reviewed 8 October 2016 via mobile

Very clean and nice for a fun family stay! Spacious rooms and bathrooms to separate the family if needed!! Stayed here for a WF family weekend and enjoyed the nice stay there😊😊 Many fun cute restaurants and places to have fun neat by🙌🏻 And WF campus very close by

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Thank Elizabeth97300
Mesa, United States
Reviewed 5 October 2016

The hotel itself is nothing fancy. Most of the staff is fantastic, though some seem annoyed at the presence of guests. The restaurant food was quite bad but that was OK because many good restaurants were within walking distance and the front desk was incredibly helpful in finding somewhere close to get food. Overall I'd say it's worth it for...

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Thank Cheyenne S
Germantown, Maryland
Reviewed 1 October 2016

The capacity of the rooms are very convenient for us , the room service , the breakfast in the morning is so fresh , the location is the perfect combination for your stay , will definitely recommend stay at this. Hotel

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Thank Polsito78
Long Island, New York
Reviewed 29 September 2016

I stayed in a double bed room with a living room. I really love this experience because of the space on the room. I traveled with my mom and kids. Everything was neat and clean. Bathroom, kitchen, two closets, one desk and sofa bed. Love it!!!!

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Thank joanneg876
Binghamton, United States
Reviewed 28 September 2016

room was nice, staff was friendly , receipt was never sent to email provided after departure. we were not given a paper one either only told its on its way. We still haven't received it and it has been a week. Bar was very nice, staffw as great to talk with. Drink prices were VERY high though. We didn't order...

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Thank Christopher R
Reviewed 27 September 2016 via mobile

I travel approximately 80% of the time for my job. While involved in a major acquisition I had to deploy for 5 consecutive weeks to train new associates in Winston Salem. I found the Embassy Suites hotel staff were all very helpful, welcoming, and became like family. Always greeted with a smile, a kind word, and laughs. The evening cocktail...

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Thank ladyholliday5
Management response:

Hello ladyholliday5, We as much as our guests love to see familiar smiling faces greeting us on a daily basis. It gives us a chance to really interact and build personal relationships with long term guests. Thank you for your kind words and we are ecstatic that we were your home away from home. We look forward to welcoming you...

Banner Elk, North Carolina
Reviewed 27 September 2016

So first the pros. The location is convenient to a lot of places since it's downtown. The front desk was very helpful. Three elevators make wait time for one short. The water was hot with great water pressure. The room was quiet. Now for the cons. If your room is on the inside of the hallways, you will not be...

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Helpful?
Thank Wyndswept8
Management response:

Hello Wyndswept8, First off, thank you for staying with Embassy Suites Winston Salem while you were in town. Thank you for all of your key points of feedback. We will address each issue directly to see that we can exceed future guests stay. We will surely use the suggestions mentioned for our upcoming renovations. We do hope you will give...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 

Additional Information about Embassy Suites by Hilton Winston - Salem

Address: 460 N Cherry St, Winston Salem, NC 27101-2898
Region: United States > North Carolina > Winston Salem
Price Range: RM621 - RM1,519 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Winston - Salem 3.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Hotel Style:
#10 Romantic Hotel in Winston Salem
#12 Business Hotel in Winston Salem
#15 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Winston - Salem staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Winston - Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have more light and less sound from events happening in the Atrium.”
LegalBarn, 3 Apr 2017 | Read review
“Stay elsewhere!”
cindyb430, 30 Mar 2017 | Read review
“If your room number ends in the teens it is a little walk from the elevators”
petethebird85, 10 Mar 2017 | Read review
“The second floor makes it easier to use the stairs when the elevators (3 of them) are being used a lot!!!”
Frank1952, 13 Feb 2017 | Read review
“Wear ear plugs! HVAC is from the 60's and loud as a jet engine.”
chadm20, 4 Nov 2016 | Read review
5 of 5