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we checked in on a wednesday night . tired from a 7 hour ride we wanted to relax in the hot tub they advertise . this and the indoor pool were our main reasons for renting this property . we have children and the ocean...More
Very disappointed in this venue. Check-in was delayed two hours. The hotel granted us a $50 credit, which was the only positive thing about our stay. The room was dilapidated; broken fixtures, sand on the floors and pealing paint. Toiletries were cheap, substandard for a...More
We enjoyed the room but the service and customer relations were terrible. I was charged for a room/breakfast package and ended up paying for breakfast. I caught it when I checked out. I saw that I had paid for the breakfast package and never received...More
We booked a weekend recently for my granddaughter’s 6 birthday. We also had an infant . The staff was great in supplying all our needs for the baby. High chair and crib. We noticed most of the staff including front desk were young people and...More
Recently held a 3 day conference at Shell Island with rooms for 25+ and utilized the meeting room as well. The service was very good and received exceptional service from Assistant GM "George". He was awesome and made sure our meeting had everything it needed...More
Response from Richard G | Property representative |
All of the rooms at Shell Island Resort are one bedroom suites. You do have the option of one king bed or two double beds when you book your suite. All of the rooms also have a separate living area with a full-size sleeper... More
All of the rooms at Shell Island Resort are one bedroom suites. You do have the option of one king bed or two double beds when you book your suite. All of the rooms also have a separate living area with a full-size sleeper sofa.