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Candlewood Suites Bismarck

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Traveller (2)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent45%
  • Very good26%
  • Average17%
  • Poor7%
  • Terrible5%
27 Oct 2017
“One night stay”
28 Sep 2017
“Comfortable. Affordable.”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (67)
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LanguageEnglish
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1 - 5 of 66 reviews
Reviewed 8 March 2018 via mobile

They were working on the hotel when I stayed- and I have mixed feelings about the conditions. The front desk was in some hallway office (which was very strange) and there was no breakfast- but my room was in great shape, except the door didn’t...More

Thank NDAdam
Response from IHGService, Guest Relations Manager at Candlewood Suites BismarckResponded 4 weeks ago

Hello NDAdam, Thank you so much for your review of our hotel. I am glad you liked the friendliness of our staff. On the other hand, I am sorry you were not satisfied with the condition of our facilities. Your feedback is very important to...More

Hotel's Favourite
Reviewed 16 September 2017

What you expect of an IHG property. Friendly staff, clean hotel and great sleep comfort! However, it would have been nice to know that the pool was under construction. I would also recommend more outdoor seating.More

Thank Angie W
Response from Amy S, Guest Relations Manager at Candlewood Suites BismarckResponded 24 September 2017

Thank you for taking the time to tell us about your experience at the Candlewood Suites Bismarck. We're happy that you were comfortable and enjoyed your stay. I apologize for the miscommunication with the pool. Please know that your feedback is extremely valuable to us....More

Reviewed 13 February 2018 via mobile

I know this place is under construction but do they even have a housekeeper? Hallways and elevator filthy. Room filthy upon checkin. Sheets and towels worn and stained. Room smelled like previous guests food. Floor not vacuumed. Just a disappointment all the way aroundMore

Thank srolly
Response from IHGService, Guest Relations Manager at Candlewood Suites BismarckResponded 27 February 2018

Hi srolly, Thank you for your stay and for taking the time to write a review of our hotel. I am sorry to hear that the cleanliness of our property fell below our standards on this occasion. Please allow me to follow up on your...More

Reviewed 10 November 2017

Main point up front: Review your credit card statements. Checked into the hotel with Point Break rewards to let the kids use the pool. There is no pool, had to go to the Holiday Inn, the website is now up to date. We checked out...More

Thank shelhead210
Response from Ulises_Soto, Manager at Candlewood Suites BismarckResponded 16 November 2017

Dear shelhead210, I apologize for this inconvenience of having your card charged and for not having a pool. We assure this was a one-time occurrence. We, of course are always open to discuss any charges that may occur. I'm glad I was able to help...More

Reviewed 27 October 2017

We stayed here the night before our flight home. The room was large and clean. However, the desk chair in the room needs to be replaced since the seat was very worn! All in all, our stay was good. The staff were friendly but there...More

Thank LA5JA
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bismarck
#11 Business Hotel in Bismarck
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bismarck
#11 Business Hotel in Bismarck
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (2)
Room & Suite (9)
Dining (1)
Questions & Answers
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Fred W
13 August 2014|
Answer
Response from HolidayInnBismarck | Property representative |
We have regular outside outlets. If you can use this, you are more than welcome to charge your Tesla.
0
Votes
Room Tips
"Run to a different hotel"
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"Just stay anywhere else."
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"This hotel is for extended stays"
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"Request a corner room."
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