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15 Jalan Teluk Bahang, Teluk Bahang, Penang Island 11050 Malaysia
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Traveller (5)
Room & Suite (4)
Dining (3)
6Reviews0Q+A0Room tips
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meadowmead wrote a review Dec 2021
Stonehouse, United Kingdom20 contributions5 helpful votes
This must be the most pleasant hotel quarantine i have done so far. I have a room with a balcony that overlooks the sea on one side and the hills on the other. Last night i watched the sun set, and this morning i did my exercises in thesea breeze, and could see the birds flying around in the trees. A special thank you to the hotel reservation team - Hasrol has been so helpful. He made sure i got the rooms i requested (we are a family group, so wanted adjoining rooms as well), kept us updated as the quarantine procedures kept changing, and made sure we had the documents we needed for smooth clearance through the airport on arrival. What a difference it makes to have professional and caring staff, especially when attempting travel during the Covid pandemic.
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Date of stay: December 2021
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Colin wrote a review Sep 2021
1 contribution
I came back to Penang, and it was a requirement for 14 day quarantine. At Bahang Bay I paid for the Premium Executive suite. 5,600 Ringgit Malaysia. To my disappointment, we were given expired coffee, infestation of charlie ants and all quarantined guests were added into a WhatsApp group where crucial info from KMM relayed from the hotel staffs are buried in miscellaneous queries by other guests, it was not professional to see other guests complaining and I do think this should be held privately, not for me to witness. When I gave them a call, to politely enquire about my ordered food, staffs were rude(one staff went: YAYAYA). on the last day on check-out, I tried to personally meet some of them face-to-face, and it was a total change, polite and courteous -- My conclusion is people here are superficial at services, only to be nice to you when they know that they are at end's meet.
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Date of stay: August 2021
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Elayne wrote a review Jun 2021
1 contribution
Checked-in on 27th April and staff double-charged the amount to my debit card. Can't get the refund of RM1K plus until today (11 June) eventhough actively chase for status (email, call, whatsapp etc). Super disapointed with the service!
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Date of stay: April 2021Trip type: Travelled
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Response from Ada Amran, Marketing at Bahang Bay Hotel
Responded 13 Jun 2021
Warmest Greetings from Bahang Bay Hotel, Dear Elayne0831, Words cannot express how saddened we are to hear of the inconveniences that you had experienced during your stay with us. Please accept our sincerest apologies for these inconveniences. We have shared your valued experienced feedback to the appropriate hotel team to ensure that this remains an isolated issue and is corrected moving forward. We hope to have an opportunity to better your experience with us whenever your travel back to Bahang Bay. On behalf of the team, please accept our sincerest apologies for the unresolved issue. Until then, take care and stay safe! Best regards, Ada. A Marketing Communications
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Zed885 wrote a review Aug 2020
Penang Island, Malaysia4 contributions3 helpful votes
Thank you for good service that has been extended to us during our Family Birthday Dinner on 9 Aug 2020. With warm welcome, nice food and friendly service, my family was very happy. The birthday music & cake served with surprise mood was excellent. Well done Ariff Captain, Ariff & Saufi Waiter. Keep up your good job. We will be back
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Date of stay: August 2020
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Response from Ada Amran, Marketing at Bahang Bay Hotel
Responded 1 Aug 2021
Dear Zed885, Warmest greetings from Bahang Bay Hotel, Thank you for your wonderful review of our hotel and at the same time giving us the opportunity to contribute to a memorable holiday on this beautiful island. It was an honor to host you and glad to know that the Bahang Bay hosts went their extra mile to make your experience a memorable one. We forward to welcoming you back here again soon! In the meantime, have a wonderful day ahead. "Where nature meets luxury" Best regards, Ada. A Communications
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J Teoh wrote a review Jul 2020
1 contribution
Check in counter is slow waiting 40 min only can go room. Hotel guest lift having problem . The lift door cant close properly . This happen 3 times. Breakfast is very limited. Check Out counter is slow need to wait too long to check out . No long queue .
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Date of stay: July 2020Trip type: Travelled
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Response from Ada Amran, Marketing at Bahang Bay Hotel
Responded 1 Aug 2021
Dear Jteoh991 , Warmest greetings from Bahang Bay Hotel! Thank you for your constructive review, although it took us a year long to respond, please accept our sincere apology. Please rest assured, that we have addressed this with the team to ensure we improve on this. Until we meet again next time and if you ever be in this part of the region again, please think about us as your preferred accommodation and hopefully encourage you to give us another chance to provide you with a memorable stay. Until then, we wish you a lovely week ahead. "Where nature meets luxury" Best regards, Ada. A Communications
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PRICE RANGE
US$33 - US$160 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandTeluk Bahang
NUMBER OF ROOMS
160
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Frequently Asked Questions about Bahang Bay Hotel
Which popular attractions are close to Bahang Bay Hotel?
Nearby attractions include Escape Theme Park (0.9 km), The Habitat Penang Hill (6.7 km), and Entopia (1.1 km).
What are some restaurants close to Bahang Bay Hotel?
Conveniently located restaurants include Knife and Fork Restaurant, Andrew's Kampung, and Living Room Cafe Bar & Gallery.
Are there any historical sites close to Bahang Bay Hotel?
Many travellers enjoy visiting Little Village Penang Hill (6.7 km).