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Although in recent years this particular brand has indeed, spruced up to a high standard of competition their hotels, speaking of Holiday Inn express, it is somehow sad to see that this particular hotel in Devils Lake, has fallen behind. Room smelly, with carpet and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Devils LakeResponded 15 August 2016
Thank you for the candid review. We take all feedback from our guests seriously as it helps us gauge what we are doing right and what we need to improve on. We are glad to hear you found our hotel location convenient. However,...More
Excellent staff/pool/breakfast....I needed a document faxed to me at the hotel from my insurance company and they took forever. The staff were kind enough to scan and e-mail me the document so that I could check out and get on the road. The staff at...More
Stayed 7 nights at this location and was as expected for this hotel chain. This trip was a 2 queen bed room. The downside of this room was that there was no micro fridge combo or even just a fridge. I was surprised to say...More
Response from Brian C, General Manager at Holiday Inn Express Devils LakeResponded 3 July 2016
Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Feedback from our guests helps us in areas that we...More
For the most part, our stay was very good. I had just expected a little more of the room we stayed in. First off, the check in on 6/25/16 was super. Really friendly and cheerful front desk. We travelled with my wife's 86 year old...More
Thank Lynn M
Response from Brian C, General Manager at Holiday Inn Express Devils LakeResponded 4 July 2016
Thank you for taking time to give us a review. I am glad to hear that the front desk staff was helpful and friendly. I apologize for the issues that you faced with the lighting in your room. We are in the process of getting...More
We had a 2 qn suite for 5 of us. The mattress on the sofa bed could be replaced, but the room was otherwise quiet and comfy. Breakfast was standard hotel fare, but everything was good and fresh. Misty even went above and beyond to...More
Response from Brian C, General Manager at Holiday Inn Express Devils LakeResponded 15 June 2016
Thank you for taking your time to tell us how your stay was. I'm pleased that we were able to make your stay comfortable. I am sorry to hear about the issue with the sofa bed and with your feedback on this I will look...More
US$116 - US$152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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