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Hotel Mura

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107 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Sofia, Bulgaria
Reviewed 4 August 2015

- Old rooms with fair amount of damage. Toilet leaked water and was dirty. floor boards were broken in places. rust on balcony metal bars. Bed broke down twice. Bathroom was not cleaned in 5 days. Linen change only every 4 days. Air conditioning in the restorant was inadequate. We never manage to get beach umbrela close to the sea...

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1Thank AlexPackov
Braila, Romania
Reviewed 3 June 2015

All the services are nice for the cheapest price you have paid. The accommodation(very clean), the restaurant in all you can eat style have a formidable cookers, and the neighborhood(the hotel is between sea and forest, 100 m each) is fantastic. In this place you may have a nice vacation. So, go and enjoy it. And, don't forget....the manager hotel...

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3Thank Eolidi T
Bucharest, Romania
Reviewed 16 September 2014

Mura is a good hotel, in the frame of the given three stars. First of all, it has a perfect position: between the beach (just 100 meters from sea water) and the natural reserve of BALTATA, a forest grown in a swamp, with trees bent in weird positions, which generate fresh, cool air. So, no matter which side you will...

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6Thank soare47
Brasov County, Romania
Reviewed 10 September 2014

I asked for two rooms and received an appartment for the same price, although it should be cheaper. I asked for a fiscal invoice and I received an "Information Invoice". The pool is not well maintained. Glasses are dirty in restaurant. My wife got food poisoning... I do not recommend...

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3Thank Mar L
London, England, United Kingdom
Reviewed 30 August 2014

We (my husband, 2 children and my mum) arrived at hotel Mura very excited about our well deserved holiday... The hotel manager was doing the receptionist job (with the reception manager standing behind her) and she checked us in from 10am. When we got the room the nasty surprises showed up... The room was not very clean, the toilet was...

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3Thank Amalia M
Preslava I, Manager at Hotel Mura, responded to this review

Dear Amalia, Thank you for sharing your experience in Mura hotel. It is only through our valuable guests’ feedback that we can maintain and improve our level of customer service that we aspire to have.I am truly sorry to find out that you have faced some inconveniences during your stay. I would like to make several clarifications regarding your feedback....

Reviewed 20 July 2014 via mobile

The service of the hotel Mura was very good so were the Animetors we will visit this hotel again! We really liked the evening shows on the stage of Gergana. Everyone were really nice and we spend our holiday having a lot of fun. Also the food was really delicious compliments for all the cookers.

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3Thank Gergana E
Reviewed 15 July 2014

Pretty good hotel..the rooms are really nice, ask as higher floor possible, the view is worth every thing..food is good and drinks are limited..the hotel is a bit far from the central.Staff is ok, but not too friendly.No safe in the rooms only at the reception and the wi-fi doesn't reach the rooms.

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2Thank Bone15
Sfantu Gheorghe, Romania
Reviewed 6 September 2013

Positive: Excellent location, right on the beach; Quiet place; Good cleaning service; Excellent beach, clean sea Negative: Romanian guests are served last at check in, thus they get the worst rooms. Food is repeating, so it gets hard to choose after a while. They are often rows for food. Generally, it is a good place for a family.

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6Thank BOrban
New York City, New York
Reviewed 4 September 2013

Pros: Excellent location, relatively good food, although long waiting time to get some specific dishes. Cons: Rude, disrespectful, incompetent front desk staff. If you are not Russian or German you will be treated as a nuisance, rather than a guess who pays the same or even higher price. They get the preferential "VIP" treatment ( high floor sea view rooms,...

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3Thank embony
Sofia, Bulgaria
Reviewed 9 August 2013

One of the best places for a vacation,especially for the family,good and clean rooms,perfect meals at the all inclusive restaurant,bars,and good smiling staff.We go there for second time and I still think this is the place for a good time rest for couples,families and groups.Great personnel and manager :)

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2Thank Boyko V

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Mura is situated directly at the beachfront, close to Balata Reserve, famous for its natural dense forests and rare species and 900 meters from the center of Albena. Like most hotels in the resort, hotel Mura has a specific terraced architecture. There are 186 air-conditioned comfortable rooms in the hotel including Junior suites with sea view and spacious apartments. Mura Hotel provides All-Inclusive formula with buffet-style meals, snacks and local beverages. The buffet style restaurant at the Mura organizes theme evenings with traditional Bulgarian and Mediterranean cuisine. All guests accommodated for minimum 7 nights benefit from the Dine Around throughout the entire summer season. There are 2 free beach chairs and a sun umbrella available on the beach in front of the hotel or at the swimming pool. Mura Hotel offers rich entertainment program for children and adults 6 days per week. Volleyball or basketball matches at the beach are organized for the guests. Free Wi-Fi at 1 Mbps is available in all public areas. ... more   less 

Additional Information about Hotel Mura

Address: Albena Beach, Albena 9620, Bulgaria (Formerly Albena Beach Club)
Region: Bulgaria > Dobrich Province > Albena
Price Range: RM286 - RM630 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mura 3*
Number of rooms: 314
Reservation Options:
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Also Known As:
Albena Beach Hotel
Albena Beach Club
Hotel Style:
#9 On the Beach Hotel in Albena
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Questions & Answers

Questions? Get answers from Hotel Mura staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better rooms”
27mariac, 14 Mar 2017 | Read review
“All rooms are beautiful!”
roxanabota, 17 Jul 2016 | Read review
“Both sea view and park view rooms are nice”
AlexPackov, 3 Aug 2015 | Read review
“best views on the sea.”
eolidit, 3 Jun 2015 | Read review
“You will be better at higher floors, to enlarge the view”
soare47, 15 Sep 2014 | Read review
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