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Hotel Palazzo

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11/06/2017 12/06/2017
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177 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Reviewed 4 days ago NEWvia mobile

Myself and my brother and sister came here for a week , upon arrival we were told there was a 200 lev deposit , of which we had been told nothing about until check in. The staff are rude and ignorant . Given a room sheet to check for any damages upon going to the room we found missing ceiling...

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Thank Amylouisemimi1991
wiganuk
Reviewed 24 March 2017

When we stayed here it was terrible. We had towels stolen from sunbeds at the pool We were only in our apartment at the time. We also had a football shirt stolen from our room. When this was reported to reception they didn't want to know. We slept with a chair behind the front door we were so worried about...

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3Thank caroleuk
Wirral, United Kingdom
Reviewed 18 January 2017 via mobile

Thoroughly enjoyed this hotel. Rooms were very large and spacious. Very clean. Location is a walk from beach and Ness bar. Plenty of shops on the way. Bus and train are easily accessible I would return. Enjoyed the stay

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1Thank _carolajones670
Reviewed 18 January 2017 via mobile

The hotel is a bit ruff and ready i have to admit but as the title says lads holiday. It had good points and bad. The staff were quite rude and were actually quite scary when you do something they didnt approve of. There were many card doing drop offs in the middle of the nighf felt a bit mafia...

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1Thank James K
Reviewed 11 January 2017

I visited this hotel early July 2016 for a week on a girls holiday. We weren't sure what to expect as none of us had ever been to Bulgaria, we had previously been on a girls holiday to Magaluf, and this holiday was 10x better. The Scene reps Sophie and Bill were absolutely fantastic, we bought a week full of...

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1Thank goskis
Killarney, Ireland
Reviewed 8 October 2016

We are a couple in our 50's who stayed for 1 week on a room only basis from 20th to 27th September. I agree with previous reviews that this hotel along with other restaurants and pubs in the area are winding down from about 20th September. We had no issue with the apartment - the bed was comfortable, it had...

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1Thank Mary C
A TripAdvisor Member
Level Contributor
3 reviews
16 helpful votes
Reviewed 2 October 2016 via mobile

Worst holiday we have ever been on. On arrival to our room the bathroom smelt of sewage, which gradually worsened throughout the holiday and we had to seek a solution by covering the open drain in the bathroom with one of the two allocated towels. It was unbearable at times making my partner feel unwell. Access to wifi 20 lev...

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3Thank A TripAdvisor Member
Reviewed 30 September 2016 via mobile

I never ever leave reviews but I had to this for this. The building was clean and spacious however the staff are the rudest people ever. Mocking guests and we were woken at 7am one morning to see the staff fist fighting two young lads. Eventually gave up and booked a different hotel for the last day as we couldn't...

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2Thank Carl J
Rochester, United Kingdom
Reviewed 22 September 2016

Well it started good very clean big room 2 lovely big swimming pools one in the sun and the other in the shade and that's where the good bits end. 1 = loud banging gangster rap abusive music 24 hours a day 2= very rude and ignorant staff who couldn't care less 3= the £80 or 200 levs deposit in...

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3Thank angelb0d
Durham, United Kingdom
Reviewed 20 September 2016

we stayed there from the 12th sept to the 20th lovey room cheap(I'm 72 years old) ,huge balcony and lovely pool ,BUT it a scene hotel (similar to a 18/ 30 )loud music around the pool but I can shut it out ,most of the young one s were absent so it was a good mix of different ages you...

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2Thank bigbrian74

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Free Internet

Additional Information about Hotel Palazzo

Address: Sunny Beach, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: RM98 - RM214 (Based on Average Rates for a Standard Room)
Number of rooms: 92
Also Known As:
Palazzo Hotel Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palazzo staff and other travellers.
20 questions
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Questions? Get answers from Hotel Palazzo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for pool view”
goskis, 11 Jan 2017 | Read review
“stay in palazzo 1 opposite no 2 which is more rowdy ,free aircon but not free wifi”
bigbrian74, 20 Sep 2016 | Read review
“Get a room in palzzo one or at the back we had 415 palazzo 2 very good”
rayt955, 7 Sep 2016 | Read review
“Don't pay for the buffet on arrival. Be prepared to use your own mobile data (it will be cheaper!)”
336levih, 1 Sep 2016 | Read review
“Just don't”
Jc2836, 3 Aug 2016 | Read review
5 of 5