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08/10/2017 09/10/2017
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    Helena Sands Hotel

    Sunny Beach 8240, Bulgaria
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    08/10/2017 09/10/2017
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    Traveller (270)
    Room & Suite (130)
    Dining (119)
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    Overview
    • Excellent65%
    • Very good24%
    • Average9%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sea view” (25 reviews)
    “lovely hotel” (26 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (364)
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    1 - 5 of 255 reviews

    Reviewed 4 days ago

    I checked into Helena Sands at lunch time today. By 7:00 this evening I have had 100 Lev and 40GBP stolen from the safe in my room. Staff not willing to help at all with the issue. Do not trust this hotel.

    Thank CaptainKindling
    Reviewed 1 week ago via mobile

    After reading all the reviews about hotel and resort, in all honesty i was not expecting much. Helena Sands came as a positive surprise. Yes, the hotel is pretty old style architecture, rooms are not new and very old fashion but they were absolutely clean...More

    Thank Tatiana G
    Reviewed 1 week ago

    Great hotel, good food, catering to older people. It is a nice hotel, great arhitecture. The rooms are definitely not 5 stars, and the cleaning ladies are not up to par. The pools are not heated and the jacuzzi inthe VIP lounge area is not...More

    Thank cnicoleta .
    Reviewed 1 week ago

    We've returned just over a week ago from two weeks holiday at the Helena Sands Hotel. The hotel is located at the quite, less tacky part of the resort of Sunny Beach. The hotel architecture is nice compared with other buildings in the area. But,...More

    Thank twana s
    Reviewed 2 weeks ago via mobile

    Just got back from visiting this hotel Positives Great location Fantastic choice of food Spacious luxurious rooms Plenty of sunbeds round the pool Cheapish drinks Quiet rooms can't hear other guests in next room Free sunbeds on beach No charge for room safe Negatives Entertainment...More

    Thank donna r
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$99 - US$234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Sunny Beach
    • #5 Romantic Hotel in Sunny Beach
    • #8 Luxury Hotel in Sunny Beach
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 190
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Travelocity, Hotwire, Cancelon, TripOnline SA, Cheap Tickets, Evoline ltd and Agoda so you can book your Helena Sands Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Burgas Province >
    • Sunny Beach
    • Also Known As
    • Riu Palace Helena Sands Hotel
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    Traveller (270)
    Room & Suite (130)
    Dining (119)
    Pool & Beach (104)
    Hotel & Grounds (222)
    Bathroom (3)
    Family and Play Areas (1)
    Nearby
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    1.24 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    steven5598
    30 August 2017|
    AnswerShow all 4 answers
    Response from elou62 | Reviewed this property |
    There was a couple of guys singing outside beside the pool 1 night and a magic show another night but there was a charge for it. I don't know about Helena Park. To be honest we went further down the promenade most nights... More
    1
    Vote
    Ken B
    29 July 2017|
    AnswerShow all 5 answers
    Response from scottiemint | Reviewed this property |
    Not. For evening meal in restaurants ok at other times in all areas of hotel
    1
    Vote
    Room Tips
    "Rooms on the top floors might be less noisier as the hotel tends to put all families with children on the..."
    Read review
    "Suite with sea view - ask for a higher floor. We got room at the 3rd floor, in evening was very noisy, the..."
    Read review
    "rooms on a higher level for great view"
    Read review
    "Higher floor,because of the sea view"
    Read review
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