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Helena Sands Hotel

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1 room 2 adults 0 children
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Helena Sands Hotel
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311 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Glastonbury, United Kingdom
Reviewed 8 July 2015

We spent a week at the Helena Sands as a last minute deal from Thomson. We arrived at the hotel late and by the time we had unpacked it was around 10.45pm and there was no food being served in the hotel. We were feeling pretty tired and didn't really want to go searching for a restaurant. However were very...

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4Thank polkadot51
Reviewed 7 July 2015 via mobile

Returned home from Sunny beach and stayed at Helena Sands through Tom son bed and breakfast. Food was varied and accommodates all tastes. Would have been happy going all inclusive. Staff very helpful and attentive to all your needs. Too many people reserving beach loungers then never using the beach. The hotel should sort that aspect . Security obvious at...

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3Thank David A S
Reviewed 30 June 2015

Rooms are very well proportioned, well decorated, very comfortable, maid cleaned daily towels daily changed. Meals well breakfast very good lots of choice for everyone, although heavily catered for Eastern Europeans and RUssians, but always lots to eat. Waiting staff very attentive, bar staff also very good. Fish restaurant first class. Although it didn't detract from holiday, slightly disappointed with...

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4Thank Nicole S
London, United Kingdom
Reviewed 22 June 2015

We travelled as a couple to this hotel for a week from 1st June to 8th June 2015. We are both in our early 60's but very young at heart and active. We found that the week we were at Hotel Helena Sands to be very quiet and the hotel was half full. We visited other hotels and found them...

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3Thank maggie101345
Melbourne
Reviewed 21 June 2015

This is a a great hotel, although the room was extremely disappointing. The smell and size including terrible furnishing was a real let down to what the rest of the hotel has to offer, the bed linen seemed damp not what you expect for 5 star hotel. The staff were okay, could be more friendly but not a huge deal....

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Thank Daz_8
Newcastle upon Tyne, United Kingdom
Reviewed 16 June 2015

We've just returned from a family holiday to Sunny Beach, this being the first time we've visited Bulgaria and we hit the jackpot with the Helena Sands hotel. This is a Thomson 'Platinum' hotel and a deserved 5* rating. My wife and I paid the extra for a sea view room and it really is worth it. Our son and...

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Thank MrandMrsAJP
Muscat, Oman
Reviewed 15 June 2015

Its a beautiful hotel. Very spacious. Rooms sizes are very good. My room was with balcony sea view and it was just so beautiful to wake up to such a wonderful view everyday. Breakfast was the best i have experienced in years of traveling to different parts of the world. They even serve Champagne during breakfast! Staff were very polite...

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3Thank MrEveryTalk
Littlehampton, United Kingdom
Reviewed 14 June 2015 via mobile

I stayed at the hotel for a week and, in a nutshell, it was flawless. The food was excellent. Some of the best food I've had amongst many other five star resorts. It was varied, fresh, well presented and very, very tasty. The service was also very good. The Bulgarians seem to be a friendly bunch and were very welcoming....

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1Thank LeeGregory17
Leicester, United Kingdom
Reviewed 13 June 2015

we have just returned from a week at this beautiful hotel. Other than there was some confusion with drop offs, as we didn't have a rep onboard for our late night flight in, we were impressed by the night reception staff... Although if we hadn't have been honest, we could have got away with half board when we'd only paid...

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2Thank julie h
Didcot, United Kingdom
Reviewed 6 June 2015

Fabulous beautiful hotel. Tastefully decorated and spacious public areas. Enjoyed the small gym. We went just before the high season so never any problem getting a sun lounger. Room also clean and spacious, a couch was a bonus. Staff very attentive and helpful, wherever they could be. I was impressed that in the hotel there was always someone around who...

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6Thank Karen A

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
In the Sunny Beach resort area on the Black Sea. 3 to 7-story building and garden villas. Situated directly on the beach. Sun loungers and parasols on the beach (additional charge). In a 14,500 m2 garden together with the Riu Helena Park Hotel. 2.5 km from the centre of Sunny Beach. 28 km from Burgas airport. Credit cards accepted: MasterCard, Visa. ... more   less 

Additional Information about Helena Sands Hotel

Address: Sunny Beach 8240, Bulgaria (Formerly Riu Palace)
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: RM339 - RM928 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helena Sands Hotel 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Riu Palace Helena Sands Hotel
Hotel Style:
#4 Family Hotel in Sunny Beach
#5 Romantic Hotel in Sunny Beach
#5 Luxury Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Helena Sands Hotel staff and other travellers.
28 questions
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Greater London, United Kingdom

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Questions? Get answers from Helena Sands Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the center are noisier as they are close to the main elevator. View is better though”
 of 5 bubbles ivayl0l, 31 Jan 2017 | Read review
“Make sure you pay for a sea view,then it's not guaranteed.”
 of 5 bubbles heathercE9489HF, 27 Sep 2016 | Read review
“All rooms face the sea and the pool. Amazing scenery”
 of 5 bubbles Shlomitna, 26 Sep 2016 | Read review
“High Sea View Room, or VIP/Suite if you can afford.”
 of 5 bubbles SunGod-UK, 23 Sep 2016 | Read review
“The rooms with sea view are the ones!”
 of 5 bubbles , 18 Sep 2016 | Read review
5 of 5