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You cancelled my reservation (less than 10 days before my arrival) because one employee cannot read some reservation info.
i had a valid credit card in my reservation and in my booking account records, but still you did not find it. When i asked to...More
We arrived on the 1st September for our 2 week holiday at the Hotel. Our room was on the 7th floor overlooking the pool area the room was very pleasing as was the hotel you also have free use of the steam room relex room...More
So, to cut to the chase, the two stars are for their manager Krasimira [--] because of her management skills, insulting my country, scolding and talking down to me, and behaving unprofessional overall. Details are below.
The good parts about hotel. It has a beautiful...More
1 Thank Pasha G
Response from Stela B, Guest Relations Manager at Orchidea Boutique SpaResponded 4 October 2017
We are very sorry to hear of your bad experience in our hotel.
We are striving to provide excellent accommodation services to our guests and we will certainly take into consideration all your comments and suggestions. The fore mentioned case will be discussed...More
Nice hotel with great rooms, good food and a nice pool. However, a little bit out of the way.
A little out of the resort, takes about 30 mins to walk into the centre of Golden Sands. It's also a very dark walk up a...More
I stayed only one at the middle of sept I was given a room with living and a nice balcony the accommodation was very I ate lunch and dinner. Food,service and everything else was good. The staff were friendly and competent. I enjoyed the experience.