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Spent a week on the all inclusive package. The rooms were very average, in drastic need of an upgrade but the other amenities were all outstanding. The pool and all bars were excellent and had a gym with state of the art equipment. The grounds...More
Booked this all inclusive premium in advance. When we arrived we were given a very old below 2 star room, I immediately went down to complain and was given another room straight away. The new room was better and more modern but still not 5...More
Just came back from Grand Hotel Varna. We were a group of friends (families with children) and we really enjoyed the experience, despite the bad reviews read here. Stayed for 3 nights and enjoyed to the max what the hotel has to offer. The furniture...More
1 Thank Codruta
Response from Marketing Grand... S, Manager at Grand Hotel VarnaResponded 21 August 2017
thank you so much for your lovely review about our hotel. It’s really a pleasure to read that you spent a very good week in our complex with your family and your friends.
Your satisfaction with our hotel facilities and with our servicemake...More
First time to Bulgaria, went with 12 yr old grandson for one week all inclusive. Left 5th August. Room east side 7th floor. Room 3 star at best, sheets did not fit, unconfortable. Mould around bath in places. Wifi worked fine. Small fridge but not...More
1 Thank Lancsfolks
Response from Marketing Grand... S, Manager at Grand Hotel VarnaResponded 8 August 2017
Dear Mr./ Mrs. Lancsfolks,
thank you very much for taking the time to write a review on Tripadvisor and sharing your feedback.
All kinds of reviews about our hotel are very important to us and help us significantly improve our service and the quality of...More
The staff are very rude impolite and not helpful at all. The rooms are not clean at all and the furniture very old. the food is a disaster and very little variety even kids didnt enjoy it.
The pool is fine.More
Thank Tala K
Response from Marketing Grand... S, Manager at Grand Hotel VarnaResponded 31 July 2017
Dear Tala K,
We were sorry to learn that some aspects of your stay fell below your expectations.
We have shared your comments with our Managers and Staff on-site in order to continue to improve the quality of our facilities and services.
Thank you for...More
#3 On the Beach Hotel in Saints Constantine and Helena
#5 Luxury Hotel in Saints Constantine and Helena
Number of rooms
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