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Best Western Plus Mirage Hotel & Resort

CancelonUS$102*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$146*
US$102*
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US$122*
US$122*
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Best Western Plus Mirage Hotel & Resort
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192 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Yellowknife, Canada
Reviewed 3 days ago NEW

This is the hotel I most prefer to stay in when travelling through High Level. Excellent family options and a great hotel all around. The rooms are always clean and the staff are professional. It's a nice place to end up after a long day off driving.

Review collected in partnership with Best Western
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Helpful?
Thank mariecV4027CP
Tareq M, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review

Dear Guest, We are delighted to hear that we were able to meet and exceed your expectations. It's nice to know that after a long drive we were able to offer exactly what you needed to rest and recharge. Our staff does work extremely hard to continuously offer superior standards and we will be sure to pass on the compliments....

Edmonton, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 11 November 2016

This hotel is the complete package. It is located at the junction of Highways 58 and 35, with easy access from both highways. It has a large parking lot, and a very large lobby for the hotel and restaurant. The hotel is very clean and the rooms are excellent. The breakfast included with the room is more than ample. Internet...

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Helpful?
Thank gmdalberta
About Hotel's Favourite Review
Tareq M, Manager at Best Western Plus Mirage Hotel & Resort, responded to this review

Dear Reviewer, Thank you so much for taking the time out of your busy day to write a review about our property. We are thrilled to hear that you enjoyed your stay with us and that we were able to meet and exceed your expectations. We look forward to having you again. Sincerely, Tareq Morad General Manager

Hay River, Canada
Reviewed 1 week ago

Friendly staff good service our stay was good rooms were clean and roomy breakfast was good overall good experience will be going back for sure just would have liked it better if the price had been lower

Review collected in partnership with Best Western
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Helpful?
Thank 197rodneyp
Tareq M, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time out of your busy day to write such a positive review regarding your recent stay at our property. We greatly appreciate your feedback and would like to let you know that we do offer various discounts including the CAA/AMA discount, perhaps that would help on your next visit. Once again, thank you...

Slave Lake, Canada
Reviewed 3 weeks ago

Enjoyed my stay, room was very clean and well furnished. TV was a good viewing size. Good internet speed, easy to connect, Breakfast had a good choice of hot and cold items Good value. Front Desk staff was very friendly and helpful

Review collected in partnership with Best Western
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Helpful?
Thank paulcN3617HF
Tareq M, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review

Dear Reviewer, Thank you for your recent stay with us! We are committed to providing the best experience for our guests and we glad to hear that we were able to do just that for you. We look forward to having you again in the future. Kindly, Mark Lopez

Calgary, Canada
Reviewed 3 weeks ago

Staying at the Best Western Mirage, in High Level, is always such a treat. Courteous and professional staff, superior service, the best night's sleep, windows that open-so fresh air is an option and superior dining with exemplary wait staff.

Review collected in partnership with Best Western
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Helpful?
Thank Mary Ms S
Tareq M, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review

Dear Guest, Thank you so much for your positive feedback regarding your recent stay at our property. Our staff takes great pride in providing exceptional service to our guests and we are delighted to hear that we were able to exceed your needs. Thank you so much for choosing our property and we look forward to having you again. Sincerely,...

Westlock, Canada
Reviewed 3 weeks ago

An excellent place to stay when visiting Northern Alberta, whether business or pleasure, it's always a great experience at the Mirage. The rooms are always very nice, great décor and the meals are fantastic.

Review collected in partnership with Best Western
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Helpful?
Thank Doran B
Tareq M, Manager at Best Western Plus Mirage Hotel & Resort, responded to this review

Dear Guest, We appreciate that you took the time to provide us your feedback. We are sincerely pleased that you enjoyed your stay with us and look forward to hosting you again the next time you are in the High Level area. Kindly,, Tareq

Calgary, Canada
Reviewed 3 weeks ago

For the area, it's a very good hotel/motel. Nice atrium dining area. Friendly staff. The design of the room areas are similar to a motel. Which is understandable do to the requirements general guests have which frequent the hotel. The Mirage name is a little outdated. Overall good experience.

Review collected in partnership with Best Western
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Helpful?
Thank Z5300BQjosephw
Tareq M, Front Office Manager at Best Western Plus Mirage Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about our property! We greatly appreciate your positive feedback and look forward to hosting you again the next time you are in the area. Best Regards, Mark Lopez

Calgary, Canada
Reviewed 4 weeks ago

I am here for quite a few weeks in a kitchenette. I have found it very clean and quiet. The staff are eager to please. I am not sure how I will ever eat eggs again with out Brian's fresh salsa in the morning.

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Helpful?
Thank awtreno
Tareq M, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review

Dear Guest, Thank you very much for your valuable feedback. We are pleased to hear you are enjoying your stay with us. Your feedback will be shared with our entire team, all of whom play a vital role in creating a positive guest experience. Thank you again, and we'll keep the salsa coming! Kindly, Tareq Morad

Grande Prairie, Canada
Reviewed 10 April 2017 via mobile

Stayed one night for business. It was not restful sleep. The hotel was very busy, and less than half full. Many of the rooms are motel style in that they have an external exit/entrance opening into a deck for both second and first floors. I heard loud doors closing ++ people talking/laughing while outside smoking. It was constant activity. Additionally,...

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Helpful?
Thank kelbelle_970
Tareq M, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to write your review regarding your stay at our property. Regardless of whether it is positive or negative, we welcome all feedback from our guests and use it as a basis for improvement for our patrons. We sincerely apologize for the disruption of sleep you had, but as you know, not all...

Yellowknife, Canada
Reviewed 31 March 2017

My family loved the two-bedroom suite. My children had their own bed and a shared room. They loved that we were seconds from the pool, which was incredible - pool, splash pad, and a hot tub. The beds were okay, but it may be time for some new mattresses. Also, the living room furniture needs a refresh.

Review collected in partnership with Best Western
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Helpful?
Thank kellyjM8526JF

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All of our hotel guest have free access to our fun filled 8500 square foot water park! Kids can enjoy our water play ground and water slide, while adults can relax in our huge hot tub. Plenty of comfortable seating nestle between palm trees ensure a serene experience winter or summer.Guests also have interior access to all of the properties amenities, including our restaurant and lounge, which are located under a glass solarium ceiling and surrounded by lush greenery and water fountains for a tranquil dining experience. We offer a variety of meeting rooms and banquet facilities for up to 500 persons. There is a business center on site as well as high-speed wireless Internet access throughout the property free of charge. All of our guests enjoy a complimentary hot breakfast buffet from 6:00 a.m. to 10:00 a.m. daily, including fresh baked pastries, gourmet coffee, and juices. ... more   less 

Additional Information about Best Western Plus Mirage Hotel & Resort

Address: 9616 Highway 58 | High Level, High Level, Alberta T0H 1Z0, Canada
Region: Canada > Alberta > High Level
Price Range: RM497 - RM623 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Mirage Hotel & Resort 3*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Best Western, Orbitz, Priceline, Hotwire, Travelocity, Booking.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus Mirage Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel And Resort
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Questions & Answers

Questions? Get answers from Best Western Plus Mirage Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was close to the lobby, but it looked like a very long corridor, so perhaps ask not to be all the way at the end?”
jsgoodies, 19 Mar 2017 | Read review
“Rooms on the South are quiter”
ivane413, 6 Nov 2016 | Read review
“They are all good. Occasionally you hear the train go by through the night but it's an excellent hotel.”
687stanleyh, 17 Oct 2016 | Read review
“the further you are down the hallway the better, walls are thin and so are the floors, you'll hear everyone walk by”
AnotherRonda, 19 Jul 2016 | Read review
“Pay your money and take your chances!”
814freds, 5 Jan 2016 | Read review
5 of 5
Cancelon
US$102* /night
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Hotels.comUS$122
Expedia.comUS$122
HotelQuicklyUS$146
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Prices are for 1 room, 2 adults
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