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Quality Inn and Suites

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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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Perth, Australia
Reviewed 1 week ago NEWvia mobile

Positives first - the service was good and the place wasn't too bad. Quiet and reasonably priced. The breakfast was skint - if you don't like waffles there isn't much else but I suppose it isn't a hot buffet so that's okay. The major issue is that in our two bed room, two of us shared a bed. I slept...

Thank astranomicl
Golden, Canada
Reviewed 3 weeks ago

Lovely suite with comfortable bed in separate room, huge living-room area with sofa and sofa-like chair with a reading lamp, large and clean bathroom, very full kitchenette, and the fireplace! Second floor area was quiet. Breakfast was adequate. Attentive desk staff. Lovely stay; I'll come again!

Thank Traveller99ab
Surrey, Canada
Reviewed 3 weeks ago via mobile

We stayed here during a quick layover on our way to Jamaica. The room was a complete disappointment. The smell of smoke (and gosh knows what else) was so overwhelming that if we had more time we would have gone elsewhere. The carpet was so dirty the thought of taking one or two steps in our socks was out of...

Thank D C
Calgary, Canada
Reviewed 4 weeks ago

I came up to High Level to visit my daughter and grand children and had the pleasure of staying at the Quality Inn & Suites for a few nights. The front desk clerk Roslyn was so nice and helpful which made the check-in a pleasurable experience after a long day of travel. Room was just the right size, clean, and...

Thank dpfeiffr
Tareq M, Front Office Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay with the Quality Inn & Suites. We are so glad to hear that we were able to meet and exceed your expectations and will be sure to pass your compliments on to our hard working housekeepers as it is of upmost importance to provide...

Calgary, Canada
Reviewed 20 January 2017

First time staying here while on a trip for work and thought it was well worth the money. Rooms were exceptionally clean and beds were comfortable. Front desk staff was so kind and pleasant and the check-in was fast and efficient. It was especially appreciated after a long drive in. I dont think I can say that Ive ever had...

Thank dexxter77
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Hello, Thank you for taking the time out of your busy day to write such a positive review about our property. We are pleased to hear that you enjoyed your stay with us and will make sure to extend your compliments to our hardworking staff. If you ever have a craving for our Stardust pizza, you know where to find...

Leduc, Canada
Reviewed 22 October 2016

Staff was sincere, they made me feel like I mattered. The rooms were clean, the beds were comfortable. My rate included free breakfast which was satisfactory. The lounge looked great but I did not have the chance to try it out.

Thank patnef
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Reviewer, We are delighted to hear that you enjoyed your recent stay at our property and will be sure to pass the compliment on to our hard working staff. It was a pleasure serving you and we look forward to seeing you again in the future. Best Regards, Tareq Morad General Manager

Saskatchewan, Canada
Reviewed 4 October 2016

We stayed twice once on the way to Yellowknife. Our daughter and granddaughter were with us at that time. They really enjoyed the voucher allowing them to use the pool and water park at the hotel right across the highway. The rooms were comfortable and clean. Prices reasonable. Breakfast included with the meal was very nice the first stay. Second...

Thank Jzjsolo
Tareq M, General Manager at Quality Inn and Suites, responded to this review

To Whom it May Concern, We greatly appreciate the time you took to review our hotel and are glad you enjoyed your stay with us. We look forward to your next visit. Kindly, Tareq Morad General Manager

Calgary, Canada
Reviewed 22 September 2016

Came to High Level to visit family and while it is not the most luxurious hotel, it is great value. Rooms are cozy and comfortable and you can access from inside or out. Breakfast was way better than what most places offer. They have fruit, yogurt, eggs, waffles, pastries, etc. Room service until 3 was nice option to have as...

Thank Journey P
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Journey, We are delighted to hear that you enjoyed your stay with us and appreciate you taking the time to write a review about our property. Best Regards, Tareq General Manager

St. Albert, Canada
Reviewed 6 September 2016

I enjoyed my stay at this hotel. The rooms were clean and the beds were comfortable. Breakfast is included with your stay, nothing extravagant but everything you would expect of a free breakfast: waffles, pastries, eggs, etc... I also had dinner in the restaurant and the steak was great. This is a good hotel for a reasonable price.

Thank dvdfreed
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. It was a pleasure serving you and we look forward to seeing you again on your next trip to High Level! Best Regards, Tareq Morad General Manager

Red Deer, Canada
Reviewed 20 August 2016

-room was clean except for the bathroom (toilet seat was dirty, hair in the bath tub and one day a grasshopper was siting on the sink) -never any one at the front desk, they are usually outside smoking -key to my room only worked for one swipe then I had to go get it reactivated -breakfast is decent but the...

Thank lisaG989GQ
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback regarding your recent stay at our property. We are disappointed to hear that we did not meet nor exceed your expectations. We take these matters very seriously and your concerns have been addressed. We hope you give us the opportunity to serve you once more....

26 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
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Room/Suite (15)
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  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This full service hotel became franchised with The Quality Inn & Suites in early 2013. The newly renovated property features a wide variety of guest rooms including singles, doubles, kitchenettes, and 1 & 2 bedroom suites.Each room is equipped with high end Sealy mattresses, luxurious bedding, fire place, 40" LCD tv's with digital cable, fridge, microwave, in room coffee, alarm clock, iron, and ironing board.Breakfast is included and made fresh to order in our on-site dining room, known for it's great steaks and seafood, open until 10pm nightly. Guests enjoy interior access to all the hotel amenities including banquet room, lounge, VLT lounge, and night club.Our guests have free access our FIBRE OPTIC INTERNET, the fastest and most consistent wifi connection available.We look forward to hosting you! ... more   less 

Additional Information about Quality Inn and Suites

Address: 9704 97th Street | Box 1050, High Level, Alberta T0H 1Z0, Canada (Formerly Stardust Motor Inn)
Region: Canada > Alberta > High Level
Price Range: RM274 - RM376 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Stardust Motor Hotel High Level
Stardust Hotel High Level
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Questions & Answers

Questions? Get answers from Quality Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor was quiet.”
Traveller99ab, 1 Apr 2017 | Read review
“Rooms in the front of building are more quiet”
dpfeiffr, 21 Mar 2017 | Read review
“If you're flying in, book the Airport shuttle. It's free and it will save you $35 each way.”
patnef, 21 Oct 2016 | Read review
“I preferred a room facing the front of the parking lot”
dvdfreed, 6 Sep 2016 | Read review
“The non-suite rooms are all on a single level so nobody will walk above you!”
  • Gorgeous Gas Fireplace and Surround
AGoingGal, 28 Jun 2015 | Read review
5 of 5