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Sleeping on the floor would have been more comfortable. Also no "free" breakfast. You have to pay a higher rate and then the breakfast is free. Bathrooms are very small and tight, shower has 0 water pressure. No elevators so you have to carry heavy...More
Response from HeritageInn_11, General Manager at Heritage InnResponded 14 July 2016
Customer satisfaction is very important to us and I was distressed to read your review. I located your booking and confirmed that you booked our basic discount rate. Like many hotels and services we have a no-perks rate which is a lower price...More
The building looks like it was built in the 80s, clean and well maintained but not apparently rennovated since being built. Two stories, no elevator. Sprawling ranch style building.
My room on the second floor was large and clean and located on a corner of...More
Response from HeritageInn_11, Hotel Management at Heritage InnResponded 8 June 2016
We appreciate that you took the time to review your stay with us. Customer satisfaction is top of mind for us and feedback is always appreciated. We aim to provide a clean and comfortable stay and were pleased to read that you experienced...More
There are not many hotels I can say continue to improve year on year, but this one is one of them!
Having stayed regularly with the Heritage Inn since 1996 and traveling extensively globally, I've watched as many other brands/locations let their quality, amenities and...More
Thank Glenn A
Response from HeritageInn_11, General Manager at Heritage InnResponded 17 December 2015
Thank you for noticing all the great changes we have made and for taking the time to post these positive comments. It truly is appreciated.
The Company has put a tremendous effort into keeping everything up to date, providing value and comfort and...More
Was travelling a distance and the hotel looked ok from outside. Checked in and trusted the front desk to give me a decent room, especially for $126.87 a night + taxes. Room was very dark and even after turning on all the lights - very...More
1 Thank N M
Response from HeritageInn_11, General Manager at Heritage InnResponded 6 November 2015
I was very distressed to read your comments on your recent stay. It is our goal to offer a clean and comfortable room at a competitive price and all your points are being investigated and tended to where required.
All carpets on the...More
The hotel looks ok from the outside and is ok on the inside.
Frontdesk was friendly. I got a room on the inside, which means facing the indoor pool and that means no window facing daylight or opening a window for fresh air.
Response from HeritageInn_11, General Manager at Heritage InnResponded 22 October 2015
Thank you for your patronage and for taking a moment to post your review.
A number of years back our property did an expansion and there are some rooms which now face into the pool and hot tub area. We do still have...More
US$76 - US$94 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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