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Holiday Inn Express & Suites - Sherwood Park

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Traveller (5)
Room & Suite (14)
Dining (4)
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Overview
  • Excellent47%
  • Very good36%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (119)
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118 results
Traveller rating
53
44
11
6
4
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LanguageEnglish
53
44
11
6
4
Show reviews that mention
All reviewsfront deskfive star ratingcontinental breakfastdecent placefirst flooredmonton areaking bedjacuzzi tubwould recommend this hotel to anyoneclean roomsexceptional servicetop floorhotel is locatedfort mcmurraywonderful stayhotel roomupon check
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1 - 5 of 118 reviews
Reviewed 1 week ago

Checked in around 10 pm. Had to wait for about 3-5 minutes as front desk Joe was on the phone receiving a reservation. But he was very quick to apologized for my wait and very welcoming. I forgot my cell phone cord and he loaned...More

Thank ndos2018
Response from Carlo C, General Manager at Holiday Inn Express & Suites - Sherwood ParkResponded 4 days ago

Thank you for your response. Your feedback is so valuable to us as it is our way of knowing how we are doing in satisfying the needs and expectations of our guests. We are happy that you enjoyed your stay and our staff have made...More

Hotel's Favourite
Reviewed 4 December 2017 via mobile

My wife and I had to come to Edmonton as a family member needed surgery. We stayed at the Holiday inn express on portage lane in Sherwood Park. The hotel manager Janice was so nice and helpful. We had our two dogs with us and...More

1  Thank Bob F
Response from Janice M, General Manager at Holiday Inn Express & Suites - Sherwood ParkResponded 5 December 2017

Thank you very much for taking the time to let us know that we were able to make you feel more like family than guests. We really enjoy having you here. We love having pets stay with us and as you know, sometimes you can't...More

Reviewed 3 weeks ago

This hotel is the best hotel i've ever stayed in. Upon arrival, the clerk who checked me in, remembered me by name for the remainder of the three weeks I had stayed at the hotel. All the staff was extremely friendly, the hotel was always...More

1  Thank Kyle S
Response from DOS_HIESHERWODPARK, Director of Sales at Holiday Inn Express & Suites - Sherwood ParkResponded 2 weeks ago

Dear Kyle S: Thank you for sharing your experience of your stay. We are so happy to hear that we are the best hotel you ever stayed at. Comment and feedback like yours keep our team motivated and continue their hard work to provide the...More

Reviewed 19 December 2017

I had booked the King room with a jacquzzi for the weekend for a romantic getaway. I picked the Sherwood Park location as we had other plans there. Lindsey at the front desk took my call after I did my booking online to help me...More

Thank Cvillum
Response from Janice M, Manager at Holiday Inn Express & Suites - Sherwood ParkResponded 19 December 2017

Thank you very much for taking the time to review our staff and hotel. I totally agree with you-Lindsay is amazing and genuinely cares about the comfort of our guests. I am so sorry to read that you were disturbed early on both mornings. Weekends...More

Reviewed 14 October 2017

My boss and I stayed here for a week while we worked in Sherwood Park. This hotel is amazing and their staff are even better! Constantly cleaning up after our muddy messes drying up and falling everywhere, they never once complained and were very kind...More

Thank Laura A
Response from Janice M, General Manager at Holiday Inn Express & Suites - Sherwood ParkResponded 16 October 2017

Thank you very much for taking the time to post such a positive review of our staff and our hotel. It is always wonderful to see that we made you feel welcome and taken care of. Our staff take great pride in their hotel and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$113 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (14)
Dining (4)
Questions & Answers
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Room Tips
"We were on the 4th floor and on a weekend it was peaceful"
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"nice quiet rooms"
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"Don't start here."
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"They are all quiet rooms"
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