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Holiday Inn Express & Suites - Sherwood Park

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Holiday Inn Express & Suites - Sherwood Park
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103 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Sooke, Canada
Reviewed 5 days ago NEWvia mobile

My husband and I are massive fans of the HIE chain and stay with them whenever we can because we know what we will get. It is a clean hotel with a good breakfast and solid service - usually. The issue here is that this time, when we needed their help it was not to be. We are Gold members,...

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Helpful?
Thank Rae M
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you for taking the time to post your review. I am sorry that you felt that we did not make an effort to assist you. As I explained, you had checked out on Jan 16 at which time we did release the authorization on your card. It can take up to three days for the release to be processed...

Reviewed 2 weeks ago via mobile

Short buy sweet stay. We checked in at 12ish and was given a room on the 4th floor. Rooms are quiet ish - i did hear the train at 4 in the am but if i wasnt awake already i would not have heard it at all. Breakfast bar was okay. The lady running it was great. The front desk...

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Helpful?
Thank Rose Lily Mina ... C
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

I am so pleased to read that you enjoyed your stay with us Rose Lily Mina. We are very fortunate to have staff that care about our guests comfort. We hope to welcome you back on your next trip to Sherwood Park Yours in Hospitality Janice

Red Deer, Canada
Reviewed 12 December 2016

Excellent front desk staff helped with a complicated booking and found my lost cellphone for me. Truly went out of their way. Excellent and very clean room. Food is very good and overall great value. Highly recommended!

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Helpful?
Thank Tom K
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Tom K for taking the time to post such a wonderful review of our staff and hotel. We are truly fortunate to have staff throughout the hotel that genuinely care about making our guests feel welcome and comfortable. We do hope to welcome you back the next time you are visiting Sherwood Park. Yours in Hospitality Janice

Calgary
Reviewed 29 November 2016

Very clean, comfortable, friendly hotel. Well located with easy access to anywhere. Breakfast was hot, appropriately presented in a clean room with attentive staff. Look forward to returning to this well maintained hotel.

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Helpful?
Thank billmI5711KQ
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you billm15711KQ for taking the time to post such a positive review of our staff and hotel. I am very pleased to read that you enjoyed our breakfast. Our pancake machine is fun to use. We are looking forward to welcoming you when you return to Sherwood Park Yours in Hospitality Janice

Montreal, Canada
Reviewed 8 November 2016

The hotel is in the vicinity of a 7-11 as well as a group of restaurants. The rooms are clean and spacious. Breakfast is simple. Ample parking available. About 30 hour from the airport and 20 minutes from downtown Edmonton.

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Thank the_arabian_traveler
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you the_arabian_traveler for taking the time to post a review of our hotel. I am very pleased to see that you found our rooms clean and comfortable. While we are 30 minutes from the airport we do have a preferred rate with a local cab company for our guests. I hope to welcome you back the next time you...

Reviewed 14 October 2016 via mobile

We chose this hotel for its location just outside of Edmonton. Nice staff, good room, comfy bed, usual so-so breakfast. It was easy to access this hotel and there were several restaurants in the vicinity.

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Thank GECG2013
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you GECG2013 for taking the time to post such a great review of our staff and hotel. I am very pleased to see that you enjoyed a clean comfortable room and that our staff made you feel welcome. We are looking forward to welcoming you back on your next trip to Sherwood Park Yours in Hospitality Janice

Lloydminster, Canada
Reviewed 31 August 2016

I have stayed here a couple of times and the service and amenities have always been superb. I do have to point out a fantastic front desk agent, Catia (SP?). She was very welcoming when I checked in and also very helpful when I had a problem with my Boston Pizza order. She completely did not need to help me...

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Thank Christopher W
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Christopher W for posting such an amazing review of our staff and hotel. Katia is amazing and truly cares about our guests and their comfort. We are fortunate with our staff as they all take pride in their work and want to make all of our guests feel welcome. We are looking forward to seeing you on your...

Medicine Hat, Canada
Reviewed 19 August 2016 via mobile

We stayed one night at this hotel. The staff were extremely personable!!! The room was clean and spacious. The bed was comfy. We enjoyed the quality and variety of the breakfast that was included. I would recommend this hotel and would stay there again if the opportunity presents itself.

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Thank hatcat575
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you hatcat575 for posting such a positive review of our staff and hotel. We are very fortunate to have staff that truly care about making our guests feel welcome and comfortable. We are looking forward to welcoming you back the next time you are in Sherwood Park Yours in Hospitality Janice

Edmonton, Canada
Reviewed 31 May 2016

Unfortunately we had to cancel a block of rooms booked through Hotel.com due to the cancellation of a workshop. The staff at the hotel were willing to work with me to get a full refund from Hotels.com. I recommend booking directly with the hotel staff for superior customer service.

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Helpful?
Thank heatherisaac
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Heatherisaac for posting such a positive reveiw of our staff and hotel. I am very pleased to see that we were able to help you resolve your cancellation successfully. We are looking forward to working with you in the future Yours in Hospitality Janice

Moose Jaw, Canada
Reviewed 12 April 2016 via mobile

Stayed here for 3 nights while on a weekend get-a-way to Edmonton and area. The front desk staff were absolutely amazing and friendly. Rooms were spacious, fairy well maintained and clean. Only once did the housekeeping staff do a sub-par job : toiletries not restocked, garbage not emptied and bathroom sink not wiped down. The complimentary breakfast was excellent and...

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Helpful?
Thank trish1979
lsartorius, Front Office Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thanks you trish1979 for taking the time to post a review on your recent stay at our Hotel. It is a pleasure to hear that the staff are exceeding expectations and taking amazing care of our guest while they are staying at the hotel. Also very happy that you enjoyed your room and your stay and that the Complimentary breakfast...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Holiday Inn Express & Suites in Sherwood Park - A convenient stay in the Edmonton suburbs. You'll find numerous businesses and attractions as well as the Trans Canada Yellowhead Highway surrounding our hotel. Sherwood Park is home to a variety of attractions, from Millennium Place Recreation Centre to Festival Place arts venue. Rexall Place in nearby Edmonton is home to the Edmonton Oilers and is an integral sports venue for Sherwood Park and Alberta; our hotel guests can also see the Edmonton Rush lacrosse team or the Canadian Finals Rodeo there. Be sure to pick up a souvenir from the Sherwood Park Mall. Our hotel business travelers will find some of the largest oil refineries and petrochemical complexes in North America nearby, such as Petro Canada, Enbridge, Alberta Envirofuels and Imperial Oil. We have a 450-sq.ft. meeting room with A/V equipment as well as a 24-hour business centre to meet your business needs while lodging in the hotel. Our Sherwood Park hotel guests enjoy a complimentary hot breakfast each morning and well-appointed rooms with 27-inch cable TVs, triple-sheeted beds with pillowtop mattresses, mini-fridges and work areas with free high-speed Internet access (both wireless and hard-wired). For a comfortable stay in a fully non-smoking hotel, come visit the Holiday Inn Express & Suites Sherwood Park. ... more   less 

Additional Information about Holiday Inn Express & Suites - Sherwood Park

Address: 11 Portage Lane, Sherwood Park, Alberta T8H 2R7, Canada
Region: Canada > Alberta > Sherwood Park
Price Range: RM437 - RM578 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Sherwood Park 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites - Sherwood Park
Holiday Inn Express & Suites - Sherwood Park Hotel Sherwood Park
Holiday Inn Sherwood Park
Sherwood Park Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites - Sherwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all quiet rooms”
 of 5 bubbles cotry2014, 14 Mar 2016 | Read review
“Ground floor is more convenient”
 of 5 bubbles YantoReddish2013, 27 Jul 2015 | Read review
“A double queen room spacious and tub very comfortable.”
 of 5 bubbles 111Elaine194, 26 May 2015 | Read review
“It is quiet in every room.”
 of 5 bubbles cotry2014, 4 May 2015 | Read review
“Call them in advance to make sure they don't have contractors or a rock band rehearsing in the middle of the night. Apparently the management team at the Sherwood Park hotel does not understand the purpose of their business very well.”
 of 5 bubbles GandCVancouver, 2 Dec 2014 | Read review
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