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BEST WESTERN Diamond Inn

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129 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Reviewed 23 October 2016 via mobile

The staff were not pleasant. They made my family uncomfortable to be there. My daughter was followed around eating her breakfast. We stayed there because it was pet friendly and we are loyal to Best Western but the lady at the front desk was NOT pleasant to us since we had children and dogs along. I will never stay there...

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Helpful?
Thank Shawna R
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

Dear Shawna; Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Reviewed 19 October 2016

I stopped in at the Best Western Diamond Inn without a reservation this past July, and throughly enjoyed my stay. The hotel has very friendly staff and is so clean. The breakfast room was lovely and I wouldn't hesitate to go back. Also, the rate was reasonable.

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Helpful?
Thank Michelle S
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

THANK YOU so much for taking the time to write us such a positive review! We look forward to your next visit with us.

Brooks, Alberta, Canada
Reviewed 16 October 2016

We needed at hotel late at night so booked a few hours before we arrived. The staff was waiting for us, took interest in what we had done. They were quick and efficient in getting us our room. Very clean, friendly hotel that does the little extras.

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Helpful?
Thank Linda S
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

Thank you for taking the time to write us such a kind review. We hope to see back to visit us again in the future.

Gorleston-on-Sea, United Kingdom
Reviewed 30 September 2016

This is about the fourth or fifth time we have stayed at this hotel. Every time we have been very pleased so we plan this hotel into our travels whenever it works. Staff are very friendly and helpful and you see the same faces time after time; this is nice to see they stay around.

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Helpful?
Thank Stan P
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

Thank you so much for your kind review. We look forward to your next visit with us!

Dallas, TX, United States
Reviewed 26 September 2016

This room had everything one could possibly need: fridge, micro wave, iron, ironing board, hair dryer, etc. It was clean and very comfortable. I wish I could have stayed longer. The exercise room had great equipment. The breakfast had great variety and was plenteous, besides being delicious.

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Helpful?
Thank Elizabeth S
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

Thank you so much for taking the time to write such a kind review. We wish you could have stayed longer as well - next time!

Creston, British Columbia, Canada
Reviewed 17 September 2016

Upon entering this hotel appeared new but is 10 years old. Very well maintained. Deborah was very helpful in making sure we were in a quiet location as I had requested and we were given a mini suite on the 3rd floor over the lobby, very quiet indeed. 2 tv's so my husband could watch the football game and I...

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Helpful?
Thank 2ontheroad_11
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

Thank you for taking the time to write such a kind review - it truly is appreciated!

Beaver County, Canada
Reviewed 16 September 2016

Our stay was what we have come to expect from Best Western. Clean, quiet rooms and helpful and pleasant staff. Very happy to see the quality continues even in a small town. Will certainly be back. The pillows were a bit firm and lumpy for my taste, but not a big issue. The restaurant next door was very tasty and...

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Helpful?
Thank Joan D
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

So happy to hear your stay with us was wonderful! We can hardly wait to see you again sometime in the future.

Reviewed 9 September 2016

From appearance, to the welcome from friendly staff, to cleanliness, to room comfort, to breakfast... this hotel was the best we have stayed at in a long time. Real value for money, even if we didn't have time to use the hot tub.

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Helpful?
Thank Orangdarihutan
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

What an awesome review - thank you so much for taking the time ....! We hope to see you again!

Wetaskiwin, Canada
Reviewed 5 September 2016

Three Hills is a quiet place, with an a very nice hotel, we really enjoyed staying here on our way back from a road trip exploring Alberta, the staff were very helpful with suggestions of places we could check out.

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Thank B8582RNpams
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

Thank you so much for taking the time to write a such a positive review. We hope to see you again soon!

Reviewed 5 September 2016 via mobile

My sister and i stayed on this hotel when we were visiting our ailing mom who was in the hospital. Upon explaining our situation to the front desk receptionist not knowing how long we would be there, she very quickly accommodated us with a 3 night reservation and offered us the hospital discount. The room was very clean and comfortable....

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Helpful?
Thank AdeleSig
Karla C, General Manager at BEST WESTERN Diamond Inn, responded to this review

I'm so happy we were able to be of assistance to you in your time of need.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Select this great Best Western hotel in Three Hills and enjoy a host of convenient amenities at a great value while traveling. The Best Western Diamond Inn is conveniently located with easy access to key area attractions and business locations. Our guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron, ironing board, coffee/tea maker and hairdryer. ... more   less 

Additional Information about BEST WESTERN Diamond Inn

Address: 351 Seventh Avenue North East, Three Hills, Alberta T0M 2A0, Canada
Region: Canada > Alberta > Three Hills
Price Range: RM338 - RM423 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Diamond Inn 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Three Hills
Three Hills Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Diamond Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the ground level with the door leading out to the parking lot, makes coming and going easier”
 of 5 bubbles tedm888, 22 Aug 2016 | Read review
“keep the window shut if at the back as a number of trains at night.”
 of 5 bubbles 34garryl, 5 Aug 2016 | Read review
“When booking, be aware that the "jetted tub" is simply a few jets in the bathtub, not a Jacuzzi in room!”
 of 5 bubbles 253ashleyh, 19 Jul 2016 | Read review
“Stay at the room facing the parkade or possibly the North. It is quieter.”
 of 5 bubbles Scubapers, 10 Jul 2016 | Read review
“Ground floors are good if you have lots of items to haul in.”
 of 5 bubbles shogun025, 3 Jul 2016 | Read review
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