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Mermaid Lodge & Motel

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152 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Edmonton
Reviewed 27 July 2016

Our family of 5 stayed in this motel for one night in July on our way from Penticton to Creston. It is a very basic motel that needs upgrading. Staff is very friendly. The location is really nice and very convenient, and the view from the balcony was great (we stayed in room #6), but unless they plan to do...

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Helpful?
Thank Agusia20
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you for your comments, We are doing our very best to fix any minor blemishes or repairs the units may have. We hope to see you again soon, and do our best to make your stay as memorable as possible. The Gillies Family & Staff

Reviewed 26 July 2016

We were welcomed by a friendly attendant who did a great job of welcoming us. The room was clean and very nice with a great view. It was right next to the hot springs. While the hotel was not new it was well cared for. I would stay here again if I went there.

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Thank Matt G
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you very much for the wonderful review! We are very happy to hear our hard work was enjoyed to its fullest. We look forward to seeing you again soon! The Gillies Family & Staff

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 25 July 2016 via mobile

We stayed at the mermaid lodge for a last minute weekend getaway with the kids. We booked here because the hot springs resort had no occupancy and the pictures on their website looked decent. I wish I would have read reviews online first. The location was great and the hotel manager was very welcoming and friendly. We went for the...

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Thank A TripAdvisor Member
Reviewed 17 July 2016

The Kootenay's are really hot during the summer. Even on a cloudy day the temperature can get high. And when the sun comes out it is usually roasting hot. I was there in the exact same place a few years ago and it reached 41 degree celsius one time. So the rooms at this place not having airconditing was a...

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1Thank Zoltan K
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

We would like to thank you very much for the comments. We are working very hard to constantly update the rooms. We are listnening very closely to what people are saying, to best turn our attention to any needed changes. We are glad you enjoyed our wonderful location, and hope the next time you stay with us will be a...

Tofino, Canada
Reviewed 12 July 2016 via mobile

This place is very outdated and falling apart. The deck was falling off and dangerous, the bathroom door didn't close and the bed was old and uncomfortable. It's such a shame that an old building like that isn't being restored or looked after. It could be so cute but instead it feels like a old run down apartment building with...

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Thank terah55
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

We are very sorry to hear that your stay was not enjoyed. We are doing our very best during this extremely busy time of year for us, to keep up with any repairs or updates the building might need. We are currently on the works of fixing the decks on our Motel Units #7 And #8. We apologize again, and...

Collingwood, Canada
Reviewed 7 July 2016 via mobile

Value and location. Located 100m from the Hot Springs and costing much much less then staying there the Mermaid provides clean recently renovated rooms. It looks rough on the outside but the inside (not fancy) is clean and rustic. The motel is also pet friendly. Follow the signs to find the entrance in the back off the highway. Families can...

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Thank Brian B
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you for the kind review! The Mermaid Lodge & Motel is currently the oldest establishment on Kootenay Lake. Dating back to 1891, it is about 125 years old. Glad you enjoyed the rooms as we try to keep them as up to date as possible, while preserving the historic value of the building. Look forward to welcoming you back,...

Reviewed 3 July 2016 via mobile

We were a little hesitate on arrival. It was difficult to find entrance due to fact it is slightly hidden and The outside of motel was dated and hotel hidden by shrubbery but the room was clean and comfortable. And we liked the fact it was right next door to the hot springs. We would stay again if through that...

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Thank Debbie T
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you for the review! Glad you enjoyed our location next to the Hot Springs. The Mermaid Lodge & Motel is the oldest running establishment on Kootenay Lake. Built in 1891 it has been around for 125 Years. We try to keep the units clean and comfortable for your pleasure, as well as preserving the historical values of the building....

Edmonton, Canada
Reviewed 18 June 2016 via mobile

This was our first time staying here and I'd recommend staying here if you're just needing a place to stay for one night. We were hesitant initially as the outside is dated, but when we got to our room #1, we found it to be very clean and had updated couch and bed sheets ect. The lady at the front...

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Thank garrett68becca357
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you so much for a wonderful review! Happy to hear are hard work and dedication was appreciated. We are looking forward to welcoming you back soon! The Gillies Family & Staff

Renton, Washington
Reviewed 14 June 2016

The staff was amazing! Anything we needed they were there to help. The rooms were clean and comfortable. The lodge is a little dated, but that's what makes it so charming. We loved that there was a bbq and hot tub. We also loved Betty O's - coffee shop (a coffee shop bus), which was just a short walk from...

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Thank rain1bugs
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you so much for a wonderful review! Happy to hear are hard work and dedication was appreciated. We are looking forward to welcoming you back soon! The Gillies Family & Staff

Helena, Montana
Reviewed 1 June 2016

Very clean. A little dated but still extremely comfortable (the bed was wonderful!) Beautiful views of Kootenay Lake from my room. It's right next door to Ainsworth Hot Springs, about a 50 yard walk. The owners are very accommodating, sweet, and friendly. I will definitely stay here again!

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Helpful?
Thank brewerbex
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you so much for a wonderful review! Happy to hear are hard work and dedication was appreciated. We are looking forward to welcoming you back soon! The Gillies Family & Staff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
Official Description (provided by the hotel)
Clean, comfortable, newly renovated motel kitchenette units that will sleep 2-6 persons and modest, historical lodge units that will sleep 2-5 persons. All units have balconies with lake & mountain views and are conveniently located next door to the Ainsworth Hot Springs Pools and Cave. On-site outdoor BBQ and Jacuzzi/Hottub open year-round. Additional amenities include wireless Internet, satellite TV/Radio and complimentary pool towels. Don't want to drive here?? No problem, we can arrange shuttle service from Nelson Greyhound Bus Lines or Castlegar Airport to Ainsworth Hot Springs. You can also fly in to the new international airport in Cranbrook., B.C., Then rent a car for the scenic 3 hour drive to Ainsworth Hot Springs. ... more   less 

Additional Information about Mermaid Lodge & Motel

Address: 3622 North Street | P.O. Box 1333, Ainsworth Hot Springs, British Columbia V0G 1A0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Ainsworth Hot Springs
Price Range: RM373 - RM444 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mermaid Lodge & Motel 2.5*
Number of rooms: 9
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Also Known As:
Mermaid Hotel Ainsworth Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Mermaid Lodge & Motel staff and other travellers.
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Questions? Get answers from Mermaid Lodge & Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The kitchenette rooms are very handy, The Hotsprings Hotel does have an excellent restaurant.”
 of 5 bubbles jenessajohns, 25 Jan 2017 | Read review
“Kitchenette- slightly newer, great cost for what you get, all the rooms of amazing views.”
  • Our room at Ainsworth, just the bed and view.
 of 5 bubbles K7980YHkatier, 30 Dec 2016 | Read review
“no good rooms, run down motel”
 of 5 bubbles bonnieburns54, 5 Nov 2016 | Read review
“Make sure you eat before you get there. No food services close.”
 of 5 bubbles World_Traveller084, 25 Aug 2016 | Read review
“all rooms are good but we like the kitchenettes best.”
 of 5 bubbles 197virginiap, 17 Aug 2016 | Read review
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