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Hilton Garden Inn Toronto/Ajax

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Hilton Garden Inn Toronto\/Ajax
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467 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Ancaster, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

Stayed at the Hilton Garden hotel in Ajax, Ontario, Canada . Booked a room with king size bed but was surprised to walked into room with two beds. Called front desk immediately but was informed that they are sold out so that is my only option. I decided to just leave and went down back to reception desk. Surprised to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Galeeb M
Peterborough, Canada
1 review
Reviewed 1 week ago

I had the the best time, service was exceptionally well, my room was in tip top shape, prepared with all the snacks and amenities that I needed. I was very happy ice machine was close and extremely happy we were close to the venue we were going to. Thx hilton Ajax

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Y3390QPamandab
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thanks a million for staying with us. It was an absolute pleasure having the chance to accommodate you. It is so encouraging to see guests like you enjoy our property. I will definitely share your positive comments with our staff and management. We appreacite your business and look forward to welcoming you back in the near future. More 

Waterford, Michigan
Level Contributor
131 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

This was a decent hotel, rooms were clean, nice looking lobby. However, their internet was incredibly spotty and I kept getting kicked off line several times an hour. The meals are very good but overpriced. Breakfast averaged at least C$20 which is way overpriced. Dinners averaged C$30. Easy to find, it's right off the highway and near the convention center... More 

Helpful?
Thank JenG1234
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for sharing your experience via Trip Advisor. I am happy to learn that you found the facility to your liking. My sincere apologies for the internet being spotty. Please be assured that your comments were discussed with our internet support team and the issue has now been resolved. We appreciate you staying with us and look... More 

Ottawa, Canada
2 reviews
Reviewed 3 weeks ago

Hotel was close to everything and very clean. Staff were great and helpful with recommendations for local restaurants and attractions. With the hotel being so close to the highway getting places was very easy

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank chrislF4315MV
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for sharing your most recent stay experience with us on trip advisor. I am glad you enjoyed your stay. It was a pleasure having you stay with us and we look forward to hosting you in the near future. More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Hotel was very presentable. For the price a meal should be included though even if just for HHonor reward members. I rented 2 rooms and feel it was worth it. So much that I rented the 2 again for another

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank cathy r
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for choosing to stay with us. I am glad you enjoyed the facility and the services offered at the property. We appreciate your business and look forward to welcoming you back in the near future. More 

Level Contributor
6 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

We are having a lovely relaxing weekend. I would recommend this Hotel to anyone who is looking for a nice place to stay. They have a really nice pool hot tub and fitness centre. Staff here are very nice.

Helpful?
Thank Mandy W
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for sharing your weekend getaway experience with us.We are delighted to be acknowledged with such a great review and to know that the staff and the facility is appreciated by guests like you! We appreciate your business and we look forward to welcoming you again very soon! More 

Ajax, Canada
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

Perfect location for where I was going, this hotel is clean, the staff is polite and helpful, the facility provides you with all the amenuities you need and it's close to shops and restaurants. Great price and overall quality

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Danielle C
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for sharing your recent experience with us. I am thrilled to learn that you enjoyed your stay and found the facility and the services offered at the property to your liking. We appreciate your business and look forward to welcoming you back in the near future. More 

Level Contributor
97 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 October 2016 via mobile

I recently stayed at this Hilton Garden Inn for three nights to deliver a couple of customer service training seminars to a local business. I will say that this hotel is heads and tails above nearly all other hotels in providing excellent customer service! From my first encounter at checking in to my early morning departure on day 4, they... More 

Helpful?
1 Thank Ddrw
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

What an outstanding review! Thank you so much for sharing your recent stay experience with us. I am so happy and excited to learn that you had an exceptional stay and that the facility and service offered here exceeded your expectations. I will be sure to share this wonderful feedback with my team. We sincerely appreciate your business and look... More 

Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2016

This is the first time that I have stayed here for "Business" purposes. . . . A Sales mtg. We have stayed here numerous times for family events and have always had a fabulous stay. I would highly recommend this Hotel for BOTH! The Meeting room was perfect for our use and the Food that was served at breaks and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank cdnldy
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to write an outstanding review about Hilton garden Inn Toronto Ajax. We are delighted to be acknowledged with such a great review and to know that the staff and facility is appreciated by guests like you! Thank you for staying with us and we look forward to seeing you again very soon! More 

St Catharines
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 22 October 2016

Stayed for one week for a course Sept 19 to 23. Great hotel, good food, excellent breakfast and a lot of restaurants near by offer a hotel discount of 15%. It does not have a lot of amenities nearby super close but very good for business.

Helpful?
Thank Seethaler
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to write an outstanding review about Hilton Garden Inn Toronto Ajax. We are delighted to be acknowledged with such a great review and to know that the staff and facility is appreciated by guests like you! Thank you for staying with us and we look forward to seeing you again very soon! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Toronto/Ajax

Address: 500 Beck Cres, Ajax, Ontario L1Z 1C9, Canada
Region: Canada > Ontario > Ajax
Price Range: RM409 - RM769 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Toronto/Ajax 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Hilton Garden Inn Ajax
Hilton Ajax
Ajax Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Toronto/Ajax staff and other travellers.
4 questions
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Godfrey, Ontario
over a year ago

See all questions (4)

Questions? Get answers from Hilton Garden Inn Toronto/Ajax staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay on the highway 401 room”
 of 5 bubbles Seethaler, 21 Oct 2016 | Read review
“For accessibility, this room cannot be beat!”
 of 5 bubbles GreyDiamond, 26 Sep 2016 | Read review
“We chose a room away from elevators and vending machines.”
 of 5 bubbles margaretm364, 7 Sep 2016 | Read review
“Request a room away from the elevators. Its really noisy! Make sure to bring a towel to the pool. Eat out!”
 of 5 bubbles irie_male, 24 Jul 2016 | Read review
“Rooms on the west side face away from the highway so are a little quieter.”
 of 5 bubbles Jamie-Sadie, 25 May 2016 | Read review
5 of 5
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